On the 4th of March i placed an order,ive sent three emails because ive not received it then I received a message to say it was delivered which it wasn't.very disappointed.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they... Se mere
My order was delayed two weeks. It may not be k-beauty's fault but it is still frustrating. Customer service had reached out to me saying that they will send an express parcel but this did not happen... Se mere
Wonderful store for all K-beauty needs. Good prices, quick delivery, but best of all is all the information provided for all the produts they sell. It's super useful, especially when I'm not just to r... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING
Kontaktoplysninger
Old Street 130, EC1V 9BD, London, Storbritannien
- k-beauty.co.uk
2,9
Middel
120 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Recommend this seller
I really like sunscreen and it was fast delivery. Highly recommend it.
29. maj 2023
Recommend!
My first order from this website and I was really impressed. The selection, price and also fast dispatch. More importantly the expiration dates of the products were good, the shortest was 4 months for an eye cream. I’ll order from them again for sure.
26. maj 2023
Amazing products n quick delivery
24. maj 2023
Love the product fast delivery
1. maj 2023
No response and no confirmation email
Made an order on 07/04/2023 and received no confirmation email, and can only assume nothing has been shipped. I have emailed them and contacted their instagram and still no reply. Disappointed.
7. april 2023
Uopfordret anmeldelse
Order arrived in just two days and even…
Order arrived in just two days and even included a wee surprise face mask. Will be ordering again for sure!
2. april 2023
Good products, poor GDPR compliance
Good products, quick delivery, all in great condition. Missing stars are because K-beauty automatically signed me up to their mailing list and have been sending a *lot* of emails since. As I didn't opt in this breaks GDPR rules.
22. marts 2023
Products arrived in 3 days
Products arrived in 3 days , and they sent me some free samples too!
1. april 2023
Uopfordret anmeldelse
My order was delayed two weeks
My order was delayed two weeks. It may not be k-beauty's fault but it is still frustrating. Customer service had reached out to me saying that they will send an express parcel but this did not happen. Royal mail takes an awful time redelivering the parcel. Anyway, I am still waiting for the products to arrive.
I just hope that they could have done something on my behalf to hasten the delivery.
31. marts 2023
Uopfordret anmeldelse
Customer service terrible/ unresponsive
Not sure if this is an issue with Royal Mail or K-Beauty but I was provided with a tracking number for Royal Mail and it has been a week and I have still not received my products. I am a bit put off by the fact that I tried to contact K-beauty but they seem to be unresponsive. Do I just forget about my order?
16. marts 2023
Uopfordret anmeldelse
First great experience
Great experience with K beauty would use again! Fast delivery too
1. marts 2023
I used your company more than few times…
I used your company more than few times now and I love the service and the products so much
24. februar 2023
All good
I have ordered few items and received it swiftly. So far I ordered k-beauty products on eBay, sometimes from Korea so the waiting time is up to couple of weeks and the shipping cost are expensive so I'm happy I discovered this website that is based in the UK. I will order from there again.
2. marts 2023
great and quick
23. februar 2023
would give them 0 if i could
would give them 0 if i could! unprofessional, rude customer service.
4. januar 2023
Uopfordret anmeldelse
Besvarelse fra K-Beauty UK
Hi Lewis,
I am sorry to hear you had a bad experience with our customer service team, I tried searching through our customer service emails and cannot find any contact with you - could you please reach out to me at hello@k-beauty.co.uk so I can get this issue sorted out for you ASAP
Kind Regards,
Martina
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