The staff and care for the children had been good but the company is an absolute nightmare to deal with. We have had so many last minute cancellations, one we were notified after the school had finish... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My children (10 & 6) went to JAG in Northolt for the first time over Easter. We were apprehensive about trying a new holiday club but we weren't disappointed. The kids really loved the range of activi... Se mere
Virksomheden har svaret
Easter camp at Northolt My kids spent three days at the Easter holiday camp at the Northolt location, and they had an amazing time. They enjoyed it so much that they never wanted to leave early and... Se mere
Virksomheden har svaret
My son (9 years-old) attended the 1st week of Easter holidays. He wasn't keen on the idea, but after the 1st day he was ready to go every morning eagerly. He enjoyed overload with all the different a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Junior Adventures Group (JAG) is proud to be the UK’s leading provider of before, during and after-school activity clubs and holiday clubs; we’ve been building brighter futures for children for over 30 years. JAG is based in over 160 locations in 22 counties across the UK, working with schools, partners and local communities to provide high-quality before, after-school and holiday clubs that make a positive, lasting impact on children and their families. We can’t wait to welcome you and your child into the JAG family.
Kontaktoplysninger
5a Millars Brook Business Park, Molly Millars Lane, RG41 2AD, Wokingham, Storbritannien
- 0333 577 1533
- hello@junioradventuresgroup.co.uk
- junioradventuresgroup.co.uk
3,7
Middel
298 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Kids enjoy their time especially…
Kids enjoy their time especially swimming great kid’s club at affordable prices
12. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
My children always enjoy attending the…
My children always enjoy attending the club- great variation of activities. A real shame that during Easter break the club didn’t include clip and climb/soft play activity as this is a great highlight of the day for my children in previous attended days.
I have had my children go to the club for the last 6 years + and have had my kids attend every school break throughout the year. Because I work for the NHS I need to be super organised with my annual leave and therefore book in advance. It’s such a shame that people who pre book get disadvantaged in terms of monetary payment more than people who just book last minute and get 50% off bookings! That really frustrates me.
8. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi Sara, thank you for leaving this feedback, we're pleased to hear that your children enjoy our holiday clubs!
We're sorry to hear your frustrations regarding discounts and it appears that we didn't send them out in time for enough parents to take advantage! As you mentioned working for the NHS, I want to let you know that we offer discounts for NHS staff for each school holiday period. Please contact us at hello@junioradventuresgroup.co.uk before placing your bookings so they can provide you with the code to use.
We hope to welcome you back for the May Half Term and Summer holidays.
Kind Regards,
Junior Adventures Group
My 6 year old son joined JAG for 2…
My 6 year old son joined JAG for 2 days. The staff was friendly and welcoming and I feel that they looked after the kids well. Due to low numbers in children it was easy to have a chat and get some feedback.
Unfortunately there’s not much value for money compared to other holiday clubs we have tried. For my son‘s age and the length of the club (8:30-17:30) there wasn’t enough movement and excitement. Activities were mainly calming: Loom bands, colouring in, board games, very basic cupcake decorating. They did ice cube painting and papier-mâché on alternate days and went outside for a while weather permitting. There was definitely more on offer on day 2 but it didn’t quite live up to our expectations based on how it was advertised.
9. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this feedback and sharing your experience of our club. Your comments have been passed onto the Regional Manager, who will investigate with the team onsite to improve our services in the future. If you would like to get in touch to discuss more, please contact us on 0333 577 1533 or via hello@junioradventuresgroup.co.uk.
Kind regards,
Junior Adventures Group UK
Super experience 🥳
It was my son’s first time in a club. He used to go to Childminders before. But he turned 4 and I decided to try. I found JAG online. I was very nervous when took my son there first time and went to pick him up as soon as finished work around 14.00, but he really didn’t want to leave… He loved there so much, that he asked me to pick him up later so he can play there longer 🤪 He loved every single day and asked to go back in May half term, which is definitely fine by me 😁 Thank you for being so great 😁
2. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your son loved our club. We look forward to seeing him again for the May Half Term!
Kind regards,
Junior Adventures Group
Amazing staff & fun activities
Amazing staff. Great activities. My daughter had lots of fun and particularly enjoyed playing outside.
2. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Eloise loved her week
Eloise loved her week! Thank you Kieron and team.
12. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that Eloise loved our club and the team! We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
My boy loved it so much
My boy loved it so much. He would cry at pick up time as he wouldn’t want to leave 🥹.
5. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your son loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Thank you for a great time!
My children thoroughly enjoyed their time at camp. Everyday they would tell me all the different things that they had been doing. This was their first time in a camp instead of with grandparents and both children are already asking when they will be returning,
2. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Children have fun
Ivy and Andy make the week fly by for our child she really has the best fun there
12. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that you love our club, specifically our team members Ivy and Andy! We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
JAG is brilliant- a real peace of mind
I really like sending my child to JAG. I always know they are cared for well and they come home having had a great day.
12. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that you love our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
My daughter said it was lots of fun and…
My daughter said it was lots of fun and she got to make some lovely friends. Swimming was also really really fun
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Both my kids absolutely loved it
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
My daughter loved it
My daughter loved it - friendly fun staff and range of activities. She didn’t want to leave!
12. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Amazing
My son enjoyed so much especially swimming at Crystal Palace branch. Jack and other staff were amazing. We’ll definitely come back again.
11. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your son enjoyed his time at our Crystal Palace club. We look forward to seeing you again soon!
Kind regards,
Junior Adventures Group
My children came out of it crying and…
My children came out of it crying and they are 10 and 8..
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this feedback. We're sorry to hear this. Your comments have been passed onto the Regional Manager, who will investigate with the team onsite. If you would like to get in touch to discuss more, please contact us on 0333 577 1533 or via hello@junioradventuresgroup.co.uk.
Kind regards,
Junior Adventures Group UK
Terrible organisation
Terrible organisation, last minute cancellations, early closures with 45 minutes notice given. Not reliable and doesn’t feel safe
Booking reference PS4472530/952
8. april 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, we're sorry to hear about your experience, and we understand your frustrations. To investigate this further, could you please provide us with your Parent ID or booking reference? Your feedback is invaluable to us, and we're committed to improving our services.
Kind regards,
Junior Adventures Group
Absolutely DISAPPOINTING going to…
Absolutely DISAPPOINTING going to collect my kids after a fun day and find them crying because of the way they have been treated. They said they have swimming activities but turns out that the time given to them to enter the pool is after the end of day activity. How dare you take our money and just leave the kids playing themselves. No teaching no group games, nothing. Absolutely DISAPPOINTING.
£30 for 25 minutes late.
Please note that additional charges have been added to your account PS4422543/262.
For further details, log into your account and edit the booking details to access the invoice.
Junior Adventures Group UK
25. marts 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for sharing your feedback; we're sorry to hear about your children's experience and appreciate you taking the time to bring these concerns to our attention. We've escalated your comments to our Operations Manager for investigation, particularly regarding the timing change of the swim session and the activities provided during the session. Ensuring a fulfilling experience for all children in our care is of utmost importance to us, and we're actively working to address this matter.
Should you have any additional questions or concerns, please don't hesitate to reach out to us directly on 0333 577 1533 or via hello@junioradventuresgroup.co.uk.
Kind regards,
Junior Adventures Group
Grange Jag Ealing
Grange Jag Ealing staff are all so helpful and wonderful with the children. The leader has made an impact and made sure any problems are resolved and well communicated. The activities are great especially the sport. But my children love the cooking classes and taste testing. Thanks so much to all at Grange Jag.
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're so pleased to hear your thoughts on our team and that your children love the club!
Kind regards,
Junior Adventures Group
I love the activities it is awesome.I…
I love the activities it is awesome.I love the adults that are really kind.
7. marts 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi Rebecca, thank you for leaving this feedback! We love hearing on behalf of our adventurers! If there's anything we can do to make your experience a 5-star one, please let us know by emailing hello@junioradventuresgroup.co.uk
Thank you,
Junior Adventures Group
I like the games and activities and…
My son said ‘I like the games and activities and playing with my friends! I love the food too.’
21. februar 2024
Uopfordret anmeldelse
Besvarelse fra Junior Adventures Group UK
Hi Helen, thank you for leaving this feedback on behalf of your son! We love hearing from our children! We're glad he likes over club.
Kind regards,
Junior Adventures Group
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.