Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Jujube's customer service tells you they are a real, live human being but I don't believe it. They won't call you or give you their number to call and speak to a human being. They just keep giving yo... Se mere

Bedømt til 1 ud af 5 stjerner

Indifferent about customer experience. I purchased a bag and then a day later it went on sale. I contacted them about adjusting my order since it hadn't even been shipped yet and they told me they don... Se mere

Bedømt til 1 ud af 5 stjerner

This company are utterly useless at customer service. They give bland, uninformative responses and will not answer simple questions such as "When will my goods ship"? When I asked to cancel as I... Se mere

Bedømt til 1 ud af 5 stjerner

After buying a changing bag (costing over £100) and using it a handful of times the strap broke, deeming it unusable. So far I've been trying for 3 months to get customer services to either refund or... Se mere

1,1

Dårlig

TrustScore 1 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Had an issue with the zipper on the bag…

Had an issue with the zipper on the bag I purchased. Customer Service was prompt and efficient in their response - the issue was resolved without incident, and I received my new bag immediately thereafter. Great service and products. Totally in love with my new BRB.
Happy Mom and toddler ;)

12. marts 2018
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Selling out within 1 minute Unacceptable

While I appreciate the fact that jjb products hold their value, I dislike the fact that I have to wake up in the middle of the night to buy limited release products that “cart jump” aka sell out within 1-5 minutes of release. It also seems like every release recently has been very limited.

12. marts 2018
Uopfordret anmeldelse
Ju-Ju-be-logo

Besvarelse fra Ju-Ju-be

Hi Erica!

Thank you for sharing your concerns with us. We are working to make sure that all customers have a fair opportunity to limited release products in the future. We apologize for any inconvenience this may have caused you and hope you enjoy your Paci Pod and Be Quick for a very long time!

Ju-Ju-be Xo!

Bedømt til 3 ud af 5 stjerner

Ju-ju-be have promotion free shipping…

Ju-ju-be have promotion free shipping and each order receive coin purse. However I received only 2pcs coin purse out of 9 orders bags. And 1 coin purse out of 6. So I was disappointed. Next time don't post anything that you cannot gave to the customer.

11. marts 2018
Uopfordret anmeldelse
Ju-Ju-be-logo

Besvarelse fra Ju-Ju-be

Hi Mary Jo!

Thank you for sharing your feedback with us! We are reaching out to you via email to address your concerns. We truly apologize for the inconvenience and look forward to resolving this issue!

Have a wonderful day!

Ju-Ju-be Xo!

Bedømt til 4 ud af 5 stjerner

My order came quickly

My order came quickly. My only complaint is that the zipper on the bag doesnt zip easily and requires two hands. I was expecting better quality than a plastic zipper on a $40 tote bag.

11. marts 2018
Uopfordret anmeldelse
Ju-Ju-be-logo

Besvarelse fra Ju-Ju-be

Hi Michelle!

Thank you for sharing you concerns with us! To better assist you please contact us at customerservice@ju-ju-be.com. We apologize for the inconvenience and look forward to hearing from you.

Have a wonderful day!

Ju-Ju-be Xo!

Bedømt til 5 ud af 5 stjerner

I love Ju-Ju-be!

I love Ju-Ju-be!! They are great to deal with and I love all their products!! Just wish they had more for peeps who live in rural areas and can't get to trunk shows!!

11. marts 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service, whenever I had a question they answered quickly. I was impatient for my items to ship and they were able to thankfully reassure me that they were in stock and their policy on processing times. Loved the items and they were packaged great and got to me safely. Would order from them again and recommend to any of my friends or family!

10. marts 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The product’s quality speaks for…

The product’s quality speaks for itself. The package arrived on time in a nice secured box. I have a friend who works at a daycare. When I showed and told her about the qualities of the bag and that it was machine washable, she stated “You have no idea how many people need this at my work. I’ve had some STINKY/FILTHY diaper bags!”. The bag is treated inside and out so that it’s easy to wipe down and prohibits the growth of odor developing bacteria. Talk about making life easier.

10. marts 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I highly recommend this company

I highly recommend this company, their products are amazing, shipping was quick, and so far their customer service has been excellent!

9. marts 2018
Uopfordret anmeldelse
Ju-Ju-be-logo

Besvarelse fra Ju-Ju-be

Hi Joanie!

We hope you enjoy your Vector and Be Sassy for a long time! We truly appreciate the love!

Have a wonderful day!

Ju-Ju-be Xo!

Bedømt til 1 ud af 5 stjerner

Yes the product is good and I liked it

Yes the product is good and I liked it. However your order policy sucks. Your products are super expensive and yet you don’t accept exchanges and if you return the product the customer still responsible for shipping charge.

9. marts 2018
Uopfordret anmeldelse
Ju-Ju-be-logo

Besvarelse fra Ju-Ju-be

Hi Marnelli!

Thank you for sharing your feedback with us. We truly apologize for any inconvenience we may have caused you. We are addressing your concerns internally and hope to provide a better return program in the future.

Have a wonderful day!

Ju-Ju-be Xo!

Bedømt til 5 ud af 5 stjerner

Love at first sight!

I bought my first Jujube and fell IN LOVE! I can't stop buying them and love them for every occasion. Not only do you get a bag but you get a strong jujube community to go with it! Couldn't recommend Jujube enough!

8. marts 2018
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere