Jujube's customer service tells you they are a real, live human being but I don't believe it. They won't call you or give you their number to call and speak to a human being. They just keep giving yo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Indifferent about customer experience. I purchased a bag and then a day later it went on sale. I contacted them about adjusting my order since it hadn't even been shipped yet and they told me they don... Se mere
This company are utterly useless at customer service. They give bland, uninformative responses and will not answer simple questions such as "When will my goods ship"? When I asked to cancel as I... Se mere
After buying a changing bag (costing over £100) and using it a handful of times the strap broke, deeming it unusable. So far I've been trying for 3 months to get customer services to either refund or... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
While the bag we bought was really nice…
While the bag we bought was really nice we realized it wasn't going to be big enough for our needs. Upon returning it I was really disappointed that there was no way to return the item with out PAYING to return it which is frustrating when you are trying to set up a nursery and prepare for an (expensive) new family member!

Besvarelse fra Ju-Ju-be
Best baby bag purchase
Absolutely beautiful bag with lots of space and compartments. Well worth it!!

Besvarelse fra Ju-Ju-be
First time customer
First time customer I got the bff, be set and be quick! I cant wait to try it all out when BabyGirl comes!!

Besvarelse fra Ju-Ju-be
I changed my mind three times as to…
I changed my mind three times as to which bag I really wanted. Had gone so far as to chat online and figure out which one was THE ONE. The level of patience it must have taken while I kept changing my mind was incredible. Their explanation of the return process, if I so chose, was very consumer friendly. I love the bag though I have yet been able to use it since I am due May 2018. Thank you
Super fast shipping
Super fast shipping, great quality product, packaging was great too.
My very first Ju-ju-be purchase!!!
My very first Ju-ju-be purchase, I am by far so pleased with my black & bloom BFF it’s absolutely amazing I’m in love with the quality and the print. I will definitely be purchasing more from your site/ local retailers.
Just as I expected!
After some confusion with my payment, resulting in having to reorder, my bag came quickly and was exactly as I expected it to box it’s great quality and I am so excited to use it every day!

Besvarelse fra Ju-Ju-be
Great costumer services and quick…
Great costumer services and quick shipping.Excellent quality in all the products and all the tokidoki prints are very cute. I recommend Ju Ju be bags 110%. I very please whit my bags.
Good service from start to finish of…
Good service from start to finish of order. My daughter in law saw someone at church that had the diaper bag I ordered so I got it for her for her baby shower and we are very pleased with the service and quality of product we recieved.

Besvarelse fra Ju-Ju-be
Great overall experience
Fast shipping and great products!
Oh plus a company that connects with its customers. Thumbs up!
They are quick to address concerns and…
They are quick to address concerns and are courteous.
Very disappointed to have my order…
Very disappointed to have my order canceled and refunded four days after the release of Black and Bloom. I stayed up until midnight for this release, placed my order at 12:02 am and received an order confirmation. Then four days later, I was emailed saying it had been sold out and I was refunded. Just terrible customer service. Customer service was nonexistent even after I emailed the company with my complaint. For a small business, their customer service is terrible. Overall, I still like the product, but will be hesitant to purchase from the company again because of this experience. I’ll stick to the small retailers and B/S/T pages from now on.

Besvarelse fra Ju-Ju-be
Super fast shipping
Super fast shipping! Ordered Wednesday and my purse arrived by Saturday!
Their customer service is the Best
Their customer service is the Best. And their protucs are just so stylish and comfortable.
Exactly what I wanted!!
It takes to long for my exchange I was…
It takes to long for my exchange I was hoping to have my new diaper bag by the time I have to go to the hospital. But I'm still waiting on my refund to be able to buy the bag the actual color i want

Besvarelse fra Ju-Ju-be
I love love love my jujube bff
I love love love my jujube bff. Great quality, style, convenience. My favorite part is that you can open the main part all the way and nothing will fall out because of the gussets.
I really wish the new realases were…
I really wish the new realases were quite so limited. I understand more now why they are but im really sad that i will never get a piece from a limited series. I domt use paypal and people basicaly say if you dont it womt be fast enough :(

Besvarelse fra Ju-Ju-be
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







