JOOLS By Jenny Brown Anmeldelser 

664
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

What an amazing art in producing such a beautiful and angelic piece of jewellery. What after sale follow up emails conveying your determination in handling the customers thoughts and soul. words ca... Se mere

Bedømt til 5 ud af 5 stjerner

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes. Speedy service and good communications, highly recommend.

Virksomhedsoplysninger

  1. Smykkeforretning
  2. også i
  3. Smykkedesigner

Om JOOLS By Jenny Brown

Skrevet af virksomheden

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Skrevet af virksomheden

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

664 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(664)

83 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

my experience at Jools by Jenny Brown worthy of Royal appointment…

my experience at Jools by Jenny Brown was five star plus in Customer Service quality of products price I’m being able to speak to someone, especially in today’s society of AI and automated answering where things are too mechanical scripted structured so going forward if you’re looking for that personal touch excellent customer service which is priceless there is nowhere else apart from Jools by Jenny Brown
Kindest Regards
A more than Happy Customer

10. marts 2025
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Thanks Sarah

Bedømt til 5 ud af 5 stjerner

Beautiful earrings

Beautiful earrings. Great quality and excellent personal service. Highly recommended.

10. marts 2025
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Thanks Morwen

Bedømt til 5 ud af 5 stjerner

I purchased a ring for my nieces…

I purchased a ring for my nieces confirmation. it was sent directly to Ireland. she received it a few days ago .she absolutely loved the ring mt sister sent me a video of thanking me and JOOLS for all the beautiful wrapped ring and free earrings thank you tools I will shop in tools in the future xx

11. februar 2025
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

You are very welcome , we look forward to seeing you again

Bedømt til 5 ud af 5 stjerner

Jewellery arrived safely and on time

Jewellery arrived safely and on time, gift packing is lovely,I had chosen this bracelet for a birthday pressie and it is absolutely gorgeous would recommend I'm over the moon .

17. februar 2025
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Great to hear Mary

Bedømt til 5 ud af 5 stjerner

First class service and high quality…

First class service and high quality jewellery. A particular thanks to Natalie who went out of her way to answer my questions and find the perfect, beautiful bracelet for my partner. Also appreciate pulling out the stops to ensure a speedy delivery in time for Valentines. Highly recommended.

12. februar 2025
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

First Class is what we aim for , thanks for ordering

Bedømt til 5 ud af 5 stjerner

Great company

Great company, i had a small issue, they sorted immediately no questions asked and even gave me a complimentary gift!

27. januar 2025
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Thanks Kashif, we always resolve any issues

Bedømt til 5 ud af 5 stjerner

couple of days …

Speed from ordering to delivery was fantastic. And I was super impressed with the size of my parcel 🥳 very good disguise...

27. januar 2025
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Good to hear Sheena !

Bedømt til 5 ud af 5 stjerner

I bought a ring for my partners…

I bought a ring for my partners birthday. Fast delivery. Stunning ring even nicer than the picture. The gift packaging was very pretty. My partner was so pleased with her gift. Brownie points for me. Will be purchasing again for future gifts. Very happy customer.

27. januar 2025
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Thanks Joseph, hope to see you again

Bedømt til 5 ud af 5 stjerner

Excellent Service

Ordering was simple. I was kept informed about the progress of my order and it arrived promptly.
My order was exactly as described and was packaged beautifully. I would definitely recommend Jools.

27. januar 2025
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Thank Breda, we value your business

Bedømt til 5 ud af 5 stjerner

Drop earrings …

Great service arrived on time beautifully made look gorgeous great price

20. januar 2025
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Thanks David, glad you are happy with the purchase

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere