What an amazing art in producing such a beautiful and angelic piece of jewellery. What after sale follow up emails conveying your determination in handling the customers thoughts and soul. words ca... Se mere
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Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Se mere
Virksomheden har svaret
Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Se mere
Virksomheden har svaret
Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes. Speedy service and good communications, highly recommend.
Virksomhedsoplysninger
Om JOOLS By Jenny Brown
Skrevet af virksomheden
Independent. Family-Owned. British Jewellery Since 1998.
JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.
Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.
In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.
Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.
Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.
Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.
Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.
All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.
We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:
Beautiful jewellery. Quality materials. Exceptional value. Personal service.
JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.
Customer Service You Can Rely On
Skrevet af virksomheden
- We're committed.to our customers
- Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.
Our Jewellery Guarantee
“Our Guarantee. Your Peace of Mind"
Kontaktoplysninger
69 Wilmslow Road, SK9 3EN, Wilmslow , Storbritannien
- 01625 526462
- hello@joolsbyjennybrown.co.uk
- joolsbyjennybrown.co.uk
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful jewellery
Beautiful jewellery, delivery very quick and got a real bargain in the sale 😀

Besvarelse fra JOOLS By Jenny Brown
Excellent range of jewellery
Excellent range of jewellery. Very good quality and very stylish. Products were as described. Good delivery on time.
Jools communication is excellent I…
Jools communication is excellent I needed my purchase quickly and it arrived the day after

Besvarelse fra JOOLS By Jenny Brown
They are a Christmas present for me but…
They are a Christmas present for me but I am really pleased with them. Have been looking at bubble jewellery for a while and they are just right

Besvarelse fra JOOLS By Jenny Brown
Excellent excellent they exchanged my ring as it…
Excellent they exchanged my ring as it was to big and had the new items received very quickly thank you

Besvarelse fra JOOLS By Jenny Brown
Beautiful jewellery beautifully…
Beautiful jewellery beautifully presented. Great service

Besvarelse fra JOOLS By Jenny Brown
Great and reliable company
Bought the gold cross pendant absolutely stunning. Arrived promptly and included beautiful gift wrapping. Also included with my purchase were some complimentary earrings, which was a lovely surprise. Thank you will definitely be ordering again.

Besvarelse fra JOOLS By Jenny Brown
Super service and quality …
I purchased a ring from this company the customer service was excellent, the staff were very friendly and helpful,also very polite .
the item was exactly as described if not better ,a stunning quality ring , postage was very fast ,
I would highly recommend this jeweller
Thank you 😊

Besvarelse fra JOOLS By Jenny Brown
Great customer service!
I saw some earrings on the website the day before I went on line to purchase. Unfortunately the price on the previous day had been a mistake and the earrings were more expensive after the mistake had been rectified.
I rang Jools jenny brown and explained that I needed four pairs for my daughters. Jools were very kind and let me have the four pair for the price that had been put on line by mistake.
Very happy with my purchase. Also excellent customer service. I will definitely buy from Jools jenny brown again and recommend to my friends. That was.

Besvarelse fra JOOLS By Jenny Brown
Fast delivery
Fast delivery, uses Royal Mail 24hr, had order delivered in less than 24hrs from point of sale

Besvarelse fra JOOLS By Jenny Brown
Exactly as described and the earrings…
Exactly as described and the earrings are beautiful love them
Beautifully presented and packaged.
Fast and direct delivery from Jools
Fast and direct delivery from Jools, product is well presented and packaged, Much better than some better known brands. Will be shopping again.
Beautiful earrings
Beautiful earrings, lovely gift wrapping. Excellent delivery and a welcome email from the owner. The free earrings are also gorgeous- thank you!
A very professional service and ring…
A very professional service and ring and earrings were perfect
Exceptional
Ordered , dispatched within the hour, beautifully packed, delivered by Royal Mail with 24hrs ……
Jools is a fantastic company
Jools is a fantastic company. Extremely helpful, beautiful cross and went beyond my expectations. Very quick delivery. Can’t thank them enough for all there help.
Very happy with my purchases
Very happy with my purchases, excellent quality and received the next day
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