Customer services as soon as you have a problem refuse to come back to you. Lip gloss really messy and has virtually no product inside it. Avoid ordering from these better quality for instance Urban... Se mere
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Se, hvad kunderne siger
Jolie's products are beautiful and worth every penny. The eyeliner pencils glide on like butter, the lipsticks and eyeshadows are so rich in colors and are long lasting. I have not tried the gel eye... Se mere
As an alternative Girl from the UK, who plays with all the genres and sub-genres that the "alternative" label conjures. It is so wonderful to find a make up brand that reflects this not only that bu... Se mere
This brush set is incredible! It's as beautiful as it is edgey, and phenomenal quality. Ozzy would be so proud to have his name in this, and I am so honored to own this set. A wonderful keepsake and... Se mere
Virksomhedsoplysninger
- Kosmetikforretning
- også i
- Kosmetik- og parfumeleverandør
- Kosmetikbutik
- Kosmetikindustri
- Kosmetikproducent
- Leverandør af skønhedsprodukter
Skrevet af virksomheden
Jolie Beauty is the alternative makeup brand built for the unapologetic, the creative, and the beautifully bold. Born from the alternative scene, we create high-performance, cruelty-free makeup designed to empower self-expression without limits. From gothic glamour and grunge aesthetics to festival-ready staples and cult-icon collaborations, every product is crafted with intention, attitude, and inclusivity at its core. We’re proudly fan-led, community-driven, and obsessed with quality. Our formulas are intensely pigmented, long-wearing, and made to perform whether you’re on stage, at a festival, or living your everyday alt fantasy. With roots in Birmingham, UK and a growing presence in California, USA. We ship worldwide.
Kontaktoplysninger
Office 1, Izabella House 24-26 Regent Place, , B1 3NJ, Birmingham, Storbritannien
- hello@joliebeauty.co.uk
- joliebeauty.co.uk
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Avoid this brand, very gaslighty customer service
AVOID THE BRAND AND AVOID THE CRYPTIC PALETTE.
I made an order for two of their 9 pan palettes last year through tiktok shop. They never ever dispatched. I reached out to them on tiktok shop then their other socials and got ignored everywhere. I had to go through my bank for my money back.
I gave them another chance when they launched their Cryptic Palette. Again ordered through tiktik shop. This time it arrived no issues.
I opened the palette and saw some shades were a bit damaged so I repressed them and some of the shimmers had a disgusting amount of oil in them. They were seeping with too much binding oil.
I was hoping it was a batch issue so I reached out to the brand and sent them photos of VISIBLE oils. They came back and told me that the palette may not be to my preference and there is "just a sensation of oils when its not actually oily"...
I reached out and explained to look at my photos and then they never ever got back to me. Luckily I got my money back via Tiktok shop.
I have since heard many other people complain about the palette and the brand. Do your research, its hard to find unpaid, REAL reviews or swatches for a reason
I placed an order on 01/09
I placed an order on 01/09, I bought the "Ozzmosis Palette" as a gift and it arrived on 01/16 in Italy. The recipient was very happy with the surprise and the quality of the product. I can only recommend the site and I will buy again in the future!
Such fantastic products and great…
Such fantastic products and great quality.
I have had many products now from Jolie Beauty and the products are amazing. The concealer is WONDERFUL, do not sleep on that, and along with the powder, it is perfection.
The oil balms are gorgeous, not sticky and really moisturising. I could go on and on <3
Oily, bad, unusable quality
Sent very expensive palettes that are literally DRIPPING with oil and won’t apply to fingers or eyes. Told me it’s personal preference even though I know multiple people complaining and have proof. Liars with bad customer service, tacky awful quality, don’t waste your money
Do not trust
I ordered their new contour cream in the shade “bone” as was looking for a more grey contour. It arrived and was more brown so I contacted them thinking it may have been mislabelled, almost 3 months later they are still not taking responsibility and saying it’s due to my lighting. I took photos inside originally and they requested natural lighting so I took ones in the garden, which they said were still inside (despite concrete slabs being in the background) I resent the same ones and they’ve concluded it is grey and cool toned but I’m using it wrong. Their customer service is laughable and their products are just as bad
quick delivery good customer service…
quick delivery good customer service i will order from them again
Good alternative style products
Good alternative style products, great Eyeshadows palettes, the multichromes and duo chromes are amazing, good quality and fast to receive it. I like the contour cream in "bone" shade, perfect for very pale skins! A little bit expensive maybe but the products are good
Love these Pallettes🖤🖤🖤
I purchased the Tainted Love Pallette and the Spellbound Pallette 🖤
The shadows are so beautifully pigmented, easy to blend and buildable 🖤🖤
For best payoff with the glitters I use my finger or a brush for accents
Drop dead gorgeous
I have received many compliments and couldn’t be happier with my purchase.
One took a bit to arrive but it was during Christmas season plus bad weather, so that’s understandable.
Worth every penny!!! 🖤🖤🖤🖤🖤

Besvarelse fra Jolie Beauty
Deceive their customers and don't respond to criticism
I got my items, however I was incredibly disappointment. I got the new contours, 'Skull' and 'Bone' because the pictures AND description said they were grey. I really wanted to purchase as looking more 'dead' is my aesthetic. When they arrived they looked NOTHING like the picture. Neither of them were grey or cool tones. Skull looked somewhat like the picture but Bone, the lightest shade was nothing like the colour and literally looked too similar to Skull. If I'd known this I wouldn't have purchased. They photoshop their images to death.. I tried to contact them via Instagram and email and even though they saw what I'd put they didn't respond to me. They just respond to positive feedback. Spend your money on makeup brands that don't deceive their customers. I was going to use it for a new years eve party but because the shades were wrong I had to improvise something else. Waste of money in my opinion
Incredible products and impressive…
Incredible products and impressive customer service experience. I have recommended Jolie beauty to all of my friends and family.
When I first started purchasing Jolie…
When I first started purchasing Jolie Beauty products, they still were not in the USA JUST YET. Then one day they had announced that they were opening up in the USA. Some of my products were not shipped yet because they had been going through the transition, so they took a minute. When I reached out to customer service, they explained to me what was going on, and were polite. My emails got answered, and never ignored, and they were never rude. I also thought that they were going to be like all of the other cosmetic lines that I’ve tried in the past, where none of the products lived up to the expectations that they would talk about. But when I started using them, they were exactly as they described, and the best thing is that they do lives on TikTok showing you how to use the products, inspiring you with new ideas, and answering any questions you might have about their products. I’m exceptionally happy with them, and they definitely appreciate their customers. Thank you Jolie Beauty!

Besvarelse fra Jolie Beauty
I love this makeup brand
I love this makeup brand. As an Alt baddie I can’t imagine my makeup wardrobe without them. They are so lovely and generous to work with. The makeup is so good and fast shipping to the US!

Besvarelse fra Jolie Beauty
Amazing product
Amazing product. Love the feel of the lipstick, stays on. So for I’ve bought two, next is the Sharon . If you love a true colour, go for these
Excellent
Easy to browse, easy to purchase, and items arrived quickly
Great service
Beautiful products in gorgeous…
Beautiful products in gorgeous packaging
The Jolie Beauty eyeshadows have a stunning pigment - it looks the same colour on as in the palette and stays that colour. The lipsticks are amazing too and stay! A little more expensive than some brands, but well worth splashing out!
Great quality products and good service
Great quality products and good customer service. Love their eyeshadow palettes especially: the mattes are pigmented and buttery; the shimmers are out if this world shimmery goodness. I highly recommend!
My experience with Jolie is…
My experience with Jolie is exceptional. I love all the products. Some items take longer to arrive and some items I ordered were out of stock.
Good makeup
Good makeup, the colors are as good as the pictures. Relatively fast international shipping
Long-lasting and intense colour. Worth it.
I bought the air matte lipstick in Carnevil and love it! It's super long-lasting and the colour stays intense. I put it on at the start of the day and after 10 hours, even with meals/drinks, I only lost a small patch in the centre. I'll definitely be buying more from here.
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