My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Se mere
Virksomheden har svaret
Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine. The booking a date system does need speeding up as you feel like your request has... Se mere
Virksomheden har svaret
Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later. Engineer arrived exactly as promised and did a fantastic job i... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.
Kontaktoplysninger
Ibstock, LE67, Leicester, Storbritannien
- 01530220693
- support@jointes.co.uk
- jointes.co.uk
4,8
Fremragende
208 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service, our Bora X Bo was leaking and JES was very helpful in getting it fixed. They promptly responded and set up an appointment. The engineer arrived on time and quickly identified that the pump was broken. He replaced it and got it working again in a very short time.
6. maj 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello,
Thank you for the great review given to JES. We appreciate you taking the time to pass your comments on.
Anne Steele
Operations Administrator
Great Service
Kept very up to date with the appointment. On time, very polite person.
Really helpful and very professional.
Excellent service
28. april 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Dear Valued Customer,
Thank you for taking the time to review your experience. We are very grateful for your time and comments.
Anne Steele
Operations Administrator
Excellent service
Excellent service from logging the fault to the engineer's visit. We were kept up to date with any changes (our appointment was even brought forward) from the office and the engineer was punctual and solved the issue successfully and even fixed an issue we didn't even know we had.
22. april 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Mrs Jardine,
Thank you for recognising the efforts the whole JES team go to. We are delighted you were happy with our service.
Anne Steele
Operations Administrator
Amazing service
Amazing service. Everyone was very efficient and polite. Got our hob up and running really quickly, we are very pleased!
Thanks very much
22. april 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Anita,
Thee whole JES team appreciate your comments and we are happy to have been of service.
Anne Steele
Operations Administrator
Bora hob glass replacement
Recently had the glass of my Bora hob replaced following an accident where it smashed. Really pleased with the job and found the service and correspondence good. The replacement was arranged very quickly,
15. april 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Catrin,
It is great your hob is up and running again. Thank you for taking the time to review JES.
Anne Steele
Operations Administrator
Call out to Bora Hob
Prompt service visit for Bora hob not working following installation by kitchen company electrician.
JES engineer quickly established the hob was working so kindly offered to fault find for us. The faulty wiring was soon located and remedied. We were then given a full demonstration of the hob. First class service, we will definitely use JES if required and would definitely recommend.
11. april 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Dear Valued Customer,
Thank you for taking the time to review your experience with JES.
Anne Steele
Operations Administrator
Great service
Engineer was very polite, professional and thorough. Worked in a clean and tidy manner and and I felt went above and beyond my expectations.
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Mr Barton,
We appreciate your great review and hope we can be of service again in the future.
Anne Steele
Operations Administrator
Easy and clear communication
Easy and clear communication, arrived on time , fast, efficient, professional and friendly service. JES set the benchmark very high and will always be my “go to people”
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Peter,
We are delighted you have experienced exact service we aim to provide for all of our customers.
Anne Steele
Operations Administrator
If only every service company was this…
If only every service company was this good !!
Super responsive ,brilliant well trained technician ,immediate follow up to ensure we were happy .
Not easily impressed but JES were excellent
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Peter,
Thank you so much for the fantastic feedback.
Anne Steele
Operations Administrator
Professional & polite
If only all companies were as professional and trustworthy as JES. I wouldn't hesitate to recommend them.
25. marts 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Good Morning Nicola,
Thank you for wonderful review and recognition of the teams efforts to put our customers at the front of each decision we make.
Anne Steele
Operations Administrator
Excellent service under warranty, and good communication.
Mark attended to repair a fan which was not working properly, under warranty. A thoroughly professional job, coupled with excellent communication.
17. marts 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Good Morning Mike
Thank you for taking the time to review your experience of JES. Mark and the team are delighted you were happy with your experience. We3 appreciate your custom.
Anne Steele
Operations Administrator
Great Service
I've been very impressed with the service offered to me by all members of the JES team when encountering problems with our new Bora X Pure hob.
7. marts 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Jane
The whole JES team would like to thank you for your review and acknowledgement of our dedication to our customers.
Anne Steele
Operations Administartor
Really good company
Really good company. Extremely reliable and friendly and keep you up to date with times and dates.
The gentleman that came to fix my job was on time and really professional and a really nice man. So thank you.
3. marts 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Eleanor
Thank you for your kind words regarding your experience with JES. We appreciate your review and your custom.
Anne Steele
Operations Administrator
Great service - recommend.
Dave and Mark arrived on time (after being kept thoroughly informed by Anne) and made sure to protect all our flooring (unprompted) whilst working on our great old Mercury RC1090. They worked diligently and thoroughly to service it and repair a few niggling faults that had occurred since our last service. We are super grateful to them for giving us more use out of a wonderful kitchen appliance.
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Dear Customer
We are delighted your Mercury "lives on" for you. Thank you for your great review and we are grateful to you for your custom.
Anne Steele
Operations Administrator
JES are an excellent company
JES are an excellent company. They are very professional, knowledgeable and provide prompt service. Would highly recommend.
6. marts 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Gregor
Your opinion and confidence in our service is greatly appreciated. Thank you for taking the time to review JES.
Anne Steele
Operations Administrator
Excellent service to repair of an old…
Excellent service to repair of an old Barazza hob. A complex fix was done done on 1st attempt,
and the repair booking process to completion was seamless. Thank you
6. marts 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Dear Shruti
Thank you for your review and efforts with Barazza on our behalf. We are delighted you have been happy with our service.
Anne Steele
Operations Administrator
Excellent service
Appointment arranged for next day - I was kept fully updated of engineer’s arrival time. Michael was friendly, thorough and efficient. All kitchen surfaces, including floor, were covered to avoid any damage. My cooker hood is working perfectly again - great engineer and excellent customer service. Highly recommended
5. marts 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Sharon
Thank you for taking the time to review JES. Our priority is not just the experienced engineers that complete the work. It starts with the first contact and we are proud you have recognised our efforts.
Anne Steele
Operations Administrator
5* recommendation
The job planning, on site diagnostic, swift repair, engineer clean & polite.
Definitely worth a 5* and my recommendation.
Rob - Holmfirth
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Good Morning Rob,
Thank you for recognising all the efforts JES endeavor to enable a smooth and swift process for our customers. We thank you for your recommendation and review.
Anne Steele
Operations Administrator
Fast helpful response
Fast helpful response. Kept informed throughout the whole process. Flexible and helpful service. Finally, they also did a great job. V happy
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Martin
Thank you for your great review and recognition of all the efforts JES make to provide a professional and friendly service to their customers.
Anne Steele
Operations Administrator
Excellent from start to finish
Booking efficient, appt arranged within 7 days.
Tracking the chaps was a godsend as I could get on knowing when they would arrive exactly 👍
Diagnosed and replaced the necessary bits on the hood and voila….. it works again 😊
Very pleased 😁
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hello Ian
Firstly we are pleased to have got your appliance up and running again. Many customers find the tracking app helpful and glad you were one. Thank you for your generous words. We appreciate you taking the time to review JES.
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