I wish i could give 0 stars. I paid the initial $49 fee to start the process. Never spoke with a physician or discussed a medical plan and they started billing me. Refused to refund. Said “subscr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I wish i could give 0 stars. I paid the initial $49 fee to start the process. Never spoke with a physician or discussed a medical plan and they started billing me. Refused to refund. Said “subscr... Se mere
Virksomheden har svaret
The staff are very kind and are happy to lend their expertise. The AI concierge is helpful in many many ways. I adore Dr Madhav! She is very kind, definitely an expert in her field and takes the time... Se mere
Virksomheden har svaret
I love the personal care I receive from my doctor and coach. They’ve been amazing through the entire process and the app has been super helpful. I’ve lost 25 pounds and currently at my maintenance wei... Se mere
Virksomheden har svaret
I've been seeing my provider for two years now. Not only has he helped with my menopausal weight loss journey, he has helped me with my mental health as well. My doctor has always listed to my concern... Se mere
Virksomheden har svaret
Skrevet af virksomheden
At Found, we believe that sustainable weight care goes beyond just eating less and moving more. We guide you toward a path designed just for you—one that celebrates your individuality and empowers you to become the best version of yourself. Together, we're dedicated to providing you with a comprehensive and personalized approach to help you achieve your goals and regain your health and confidence, for good this time.

1 Letterman Drive, Ste C3500, 94129, San Francisco, USA
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This program is completely different from any other weight loss program, the coaches and the Drs are great and very personable

Besvarelse fra Found
I started on my Found journey at 210 pounds. Truthfully have tried every diet out there. Found is more than that, it’s a community. You have the support you need when you need it. As much or little as you want with no pressure. I’m now at 122 pounds and the healthiest I’ve been in 15 years. I still need to tighten up and loose about 7 more pounds but they are here for me. I can’t recommend enough.

Besvarelse fra Found
Doing a great job at being personalized with care. Always sends reminders and asks about progress, etc.

Besvarelse fra Found
Found has been very helpful during my journey. At first it was a rough start just because the pharmaceutical company hadn’t replenished the supply once we were able to get the pharmacy to mail out the medicine it has been very easy. My doctor answers my questions quickly. My coach answers my question quickly and I enjoy being able to put in my meals and drinks to the AI system to have feedback.

Besvarelse fra Found
scam company unable to reach anyone currently disputing charges and they haven't responded to my request for refund for the meds i wasnt sent

Besvarelse fra Found
Terrible patient care! Meds haven't arrrived!!!! First dose was short! Nobody seems to be able to help. I have paid for 3 months and only been sent one (short dosage) vial of meds!!!!! I have sent numerous messages only to receive no real help. They will give me a discount to continue???!!!! Who wants to continue like this?????!!!!!!

Besvarelse fra Found
Before I paid 200 00 I called and verified that Zepbound was covered on my insurance. It is, with a pre-auth. Joined Found, took over 3 weeks before I could get video call with the Dr. 30 min call. He subscribe Zepbound, but I said a pre-auth was needed. He said no problem his team would submit that day or the next day. But said it may take 1-3 weeks to get an answer. Both were not true. First they NEVER submitted a pre-auth. And 2, it only takes 24-48 hrs to approve or decline. A week went by I call my insurance, they said NO pre-auth was submitted. And they sent a fax to the Dr. Then I get a message for a nurse saying it wasn't covered, which is a lie. I paid 30.00 for the Dr call. Then they submitted a 335.00 claim for an office visit SEROIUSLY FOR 30 MINUTES!
Never submitted a pre-auth. I emailed support after I ask the nurse for a copy of said pre-auth. Told them I wanted to cancel due staff refused to do what was required. They claim 182.00 will be refunded. Never received the RX. So why CHARGE ME.
BEWARE!! DON'T USE THIS COMPANY!!!!!!!SCAMMERS

Besvarelse fra Found
BUYER BEWARE!!!!! I subscribed to found and got my meds and lost some weight. I cancelled my subscription and they terminated my full access on my account but continued and still are charging my account. I cancelled in October 2nd and they charged me on the 22nd and every month since. I have tried to reach out to them about this and no one will answer their phone or emails.

Besvarelse fra Found
The customer service is the worst. There is no one to speak with. Everything is done via online chat. Messages are canned responses. They never really respond to your issue. The problem I have is that they tend to charge you whenever they feel like it. I am on a limited budget and need to know when the payment is going to be, with no surprises like this month when they decided to take out two payments.
I had a consultation with the Dr. on 12/4/24. I received a bill for that consultation 1/13/25. I authorized the payment. I then noticed 3 days later (1/15/25) that they took out an additional payment. When I inquired about it, they had some canned answer but basically said that it was for my Dr. consult on 1/8/25. Did they even submit that bill to the insurance company? I never received a bill from Found nor did I authorize a payment like I normally do. They are expensive even with insurance and tend to take their money whenever they want with no rime or notification. I also noticed that there is no way to go back and get a transcript of your previous conversations with them. They claim that they sent me a notice regarding a previous issue. Never received and I check my text, emails and the online FOUND site faithfully. Their Doctors are fantastic and the program works, however, the customer service and billing system is very frustrating and disappointing.

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They have the worst customer service and are so expensive and if you leave the program and decide to come back later, they literally won't let you sign up. Plus nobody can be reached for customer service. No matter what your issue is, you won't get a response from customer service for days. And each time you do hear from someone, it will be a new person who won't understand your situation.

Besvarelse fra Found
This is a horrible company! I paid for a program and the provider was worthless and did not speak with me at all. I found the entire experience to be unprofessional and having a hard time getting a refund!!!! Run as fast as you can from this bogus company!!!!!!
Worse experience ever

Besvarelse fra Found
I find it strange that my account was debited, yet I have not received any communication from my physician. The program doesn't work for me. It's also a downer that you are expected you to just give them money every month, even if you decide the program isn’t working for you. I would not recommend this company. To make matters worse, the link I was given to speak with a counselor kept reading “error.” I am not sure if the Dr. is still around since I haven’t received any communication since he increased my dosage. All of these issues have reported to no avail. Spend your money elsewhere.

Besvarelse fra Found
My Experience With Found Has been Amazing First I, signed Up and Everything was Quick after that was Good To Go.
The meds took a Little Longer to receive But Besides That The Group, The chats were Amazing.
Everyone Supports everyone. No Judgment Thats important to me.

Besvarelse fra Found
The team actually reads your “file”
I feel seen and heard. I’m looking forward to seeing results.

Besvarelse fra Found
Me a encantado estoy en mi proceso de bajar de peso

Besvarelse fra Found
They have no customer service, and WILL NOT protect your money if someone gets into your account even if they did not have your mobile device or computer. This platform is not secure. DO NOT USE as they are unresponsive, slow and uncaring if an unauthorized actor gets into your account.

Besvarelse fra Found
Great communication with doctors and counselors. Very thorough review of medical history.

Besvarelse fra Found
The company has been beneficial to the beginning of my weight loss journey. The doctor and counselor are honest and supportive with solid resources. I also like the input from other members!

Besvarelse fra Found
The quick response to any questions I have has been great. The advice and positive help has kept me going.

Besvarelse fra Found
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.