I wish i could give 0 stars. I paid the initial $49 fee to start the process. Never spoke with a physician or discussed a medical plan and they started billing me. Refused to refund. Said “subscr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff are very kind and are happy to lend their expertise. The AI concierge is helpful in many many ways. I adore Dr Madhav! She is very kind, definitely an expert in her field and takes the time... Se mere
Virksomheden har svaret
I love the personal care I receive from my doctor and coach. They’ve been amazing through the entire process and the app has been super helpful. I’ve lost 25 pounds and currently at my maintenance wei... Se mere
Virksomheden har svaret
I've been seeing my provider for two years now. Not only has he helped with my menopausal weight loss journey, he has helped me with my mental health as well. My doctor has always listed to my concern... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Found
Skrevet af virksomheden
Found is a modern, medically guided approach to weight loss and weight management. Our integrative weight care program combines effective medication and lifestyle change to address your unique biology and its blockers to weight loss.
Found's program is designed to empower and support you on your weight care journey – every step of the way.
What to expect on the program:
What to expect on the program:
- 1:1 consults with board-certified clinicians specially trained in weight loss to personalize your treatment.
- Access to a wide range of prescription medications, including GLP-1s, responsibly prescribed and tailored to your biology and weight loss goals. If you find yourself asking, "what medications does Found weight loss use?" you can view our medication suite online.
- Health coaches specialized in nutrition, weight loss, behavior change, and mindfulness provide guidance and support tailored to your unique path.
- Expert-backed lifestyle guidance, designed to help you establish and maintain healthy habits, for lasting success.
- A supportive in-app community, connecting you with members like you for encouragement, accountability, and inspiration.
At Found, we believe that sustainable weight care goes beyond just eating less and moving more. We guide you toward a path designed just for you—one that celebrates your individuality and empowers you to become the best version of yourself. Together, we're dedicated to providing you with a comprehensive and personalized approach to help you achieve your goals and regain your health and confidence, for good this time.
Kontaktoplysninger
1 Letterman Drive, Ste C3500, 94129, San Francisco, USA
- support@joinfound.com
- joinfound.com
3,7
Middel
680 anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This has been life changing for me
This has been life changing for me. It took time, but when everything else failed, this has worked. Since April of 2025, I have lost 75 pounds and am currently only 8 pounds from my original (thought impossible)goal weight.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Found
75 pounds. In less than a year. After everything else had failed? First and foremost, CONGRATS! 🎉
We don't take lightly what it took to get here, the patience, the trust, and the commitment you showed up with every single day. That's yours. We just got to be in your corner.
Thank you for sharing this with us. We're so proud of you and can't wait to celebrate that finish line with you! 💛
Beware
Beware! I had a great experience with Found until they refused to delay my refill and then when I canceled refused to reimburse me. Absolutely terrible customer service. I will be taking my business elsewhere.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Found
We're truly sorry to hear your experience felt this way, this is not the standard of care or experience we hold ourselves to. We would love the opportunity to understand more.
Because of patient privacy regulations, we can’t address specific account details on a public forum. If you’re open to it, we’d appreciate the chance to look into this directly. Please share the full name, phone number and email associated with your account through the secure Trustpilot follow-up message, and our team will reach out to you.
Besvarelse fra Found
Thank you so much for this! Knowing that the care, follow-up, and your providers have all landed well means a lot. That combination is exactly what we're here to deliver.
We're glad you feel you're in good hands, and we're rooting for you every step of the way. 💛
I wish i could give 0 stars
I wish i could give 0 stars. I paid the initial $49 fee to start the process. Never spoke with a physician or discussed a medical plan and they started billing me. Refused to refund. Said “subscription” started. Refusing to cancel or refund. SCAM
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Found
We're truly sorry to hear your experience felt this way, this is not the standard of care or experience we hold ourselves to. We would love the opportunity to understand more.
Because of patient privacy regulations, we can’t address specific account details on a public forum. If you’re open to it, we’d appreciate the chance to look into this directly. Please share the full name, phone number and email associated with your account through the secure Trustpilot follow-up message, and our team will reach out to you.
That it works
I been with found for a year and half I am 2 lbs from my goal weight so I decided to change it so now I have 12 lbs to go i get everything I need from found My daughter just signed up yesterday.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Found
To start, congratulations! A year and a half in, hitting your original goal, and now setting a new one, that is what we call extraordinary and something to celebrate! 🎉
We love that Found has been able to support you every step of the way. And a warm welcome to your daughter, we're so excited to have her join the community! We're cheering you both on! 💛"
They are a fraud and a scam
They are a fraud and a scam , not willing to help. Happy to grab your money , but not give you any support.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Found
We're truly sorry to hear your experience felt this way, this is not the standard of care or experience we hold ourselves to. We would love the opportunity to make this right.
Because of patient privacy regulations, we can’t address specific account details on a public forum. If you’re open to it, we’d appreciate the chance to look into this directly. Please share the full name, phone number and email associated with your account through the secure Trustpilot follow-up message, and our team will reach out to you.
Good system just slower than expected…
Good system just slower than expected results
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Found
Thank you for taking the time to share this and for trusting Found with your journey! 💛 We completely understand that when you're putting in the effort, you want to see the results to match. What we can say is that sustainable weight loss looks different for everyone, and our team is always here to help curate your care plan to meet your needs. Don't hesitate to reach out to your care team, they're in your corner and ready to help. You've got this!
The staff are very kind and are happy…
The staff are very kind and are happy to lend their expertise. The AI concierge is helpful in many many ways. I adore Dr Madhav! She is very kind, definitely an expert in her field and takes the time to make me feel heard and offers wonderful advice!
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Found
Hearing this truly makes our day! 💛 Knowing that our team's care and expertise have made a real difference in your experience means everything to us. Having a provider who truly listens and makes you feel heard is at the heart of what Found is all about, and we're so glad that's exactly what you've experienced. We're honored to be a part of your journey and can't wait to keep cheering you on!
Besvarelse fra Found
Thank you so much for taking the time to share your review! We want every member to feel how much we truly care - your experience, well-being, and progress genuinely matter to us.
Our goal is always to ensure you feel supported, heard, and taken care of throughout your journey, and we’re so glad that came through in your experience.
We’re grateful to have you as part of our community and are here for you every step of the way. 💛
So many options out there but Found is by far the best
So many options out there but I keep going back to Found because of the level of care and ease of getting your prescriptions . super fast shipping and awesome team
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Found
Thank you so much for taking the time and sharing this! Knowing you continue to choose Found is something we don’t take lightly.
We’re so glad to hear that the level of care, ease of getting your prescriptions, and fast shipping have made a positive impact on your experience. That’s exactly what we aim to provide every day.
We’re grateful to have you as part of our community and appreciate your continued trust in us. 💛
Great Support System!
I love the personal care I receive from my doctor and coach. They’ve been amazing through the entire process and the app has been super helpful. I’ve lost 25 pounds and currently at my maintenance weight. I would encourage anyone who has struggled to lose weight and keep it off to give Found a try. You won’t be disappointed.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Found
Thank you so much for taking the time to share this and, first, congratulations on reaching your maintenance weight, that’s such an incredible achievement! 🎉
We’re so glad to hear how supported you’ve felt by your doctor, coach, and through the app along your journey. That kind of personalized, consistent care , paired with the right tools and resources, is exactly what we strive to provide.
Hearing that it’s made a meaningful difference for you truly means a lot to our entire team.
Thank you for your trust, we’re so grateful to have you as part of our community and are here to support you every step of the way. 💛
Excellent PCP
This has been a positive experience after three visits and interactions each have been top tier and service packed help to achieve my results.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Found
Thank you so much for taking the time and sharing this! Providing high-quality, supportive care is at the core of what we do, so hearing that each of your visits has felt helpful, supportive, and impactful is incredibly rewarding.
We’re always working to ensure our members have a great experience! We’re so glad to have you as part of our community and are here to support you every step of the way. 💛
Besvarelse fra Found
We appreciate you taking the time to share your experience and are so grateful to have you part of our community!
I lost significant weight using found
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Found
This is so wonderful to hear, congratulations on your progress! 🎉
We know that kind of journey takes commitment, thank you for trusting us and for taking the time to share this. We’re cheering you on every step of the way and are so happy to have you in our community!
Compassionate and Kind Care
I've been seeing my provider for two years now. Not only has he helped with my menopausal weight loss journey, he has helped me with my mental health as well. My doctor has always listed to my concerns and adjusted medication according to my needs. Very compassionate and kind care.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Found
We’re so glad to hear about the positive impact your clinician has had on both your health and overall well-being.
We’re grateful to have you as part of our community and appreciate you taking the time to share your experience!
Charged several times, received one shipment, spent two months trying to cancel
I got one shipment of medication from Found. After that, nothing showed up (unless you schedule a follow-up), but they kept charging me.
I first asked to cancel on January 17. Their bot said someone would get back to me in 48 hours. It took almost a month. When an agent finally replied, she said I was outside the refund window because I didn't cancel within three days of signing up. But I wasn't trying to undo my original order. I was trying to stop getting charged for things that weren't being shipped to me.
I kept writing in. Every time, a new person apologized, said they were escalating it, and then went quiet. One agent blamed me for not responding to a refill reminder, even though I had already been asking to cancel for weeks. Another told me renewals are non-refundable and I should have paused 48 hours before the charge.
The whole thing took over two months. I still don't have a refund. Signing up was easy. Getting out was a nightmare.
All I was asking for is a refund for the shipments I paid for but never received. If someone from Found wants to make this right, I’m happy to hear from you.
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Found
We can completely understand how frustrating it must have felt. That’s not the experience we want anyone to have when they join our community.
Because of patient privacy regulations, we can’t address specific account details on a public forum. If you’re open to it, we’d appreciate the chance to look into this directly. Please share the full name, phone number and email associated with your account through the secure Trustpilot follow-up message, and our team will reach out to you.
They want you to feel better
They want you to feel better. They want you to succeed and get healthy!
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Found
Supporting our members in feeling their best and reaching their goals is exactly what we look to do!
We’re cheering you on and are so glad to have you as part of our community! Thank you for sharing your experience! 💛
A new found hope
Let me begin by saying this isn’t a paid review, I’m doing this because I feel this review might help a lost soul. Someone like me who’s struggling and feels stuck. When I first joined Found, I admit, I was very skeptical. I wasn’t sure if I was being scammed and immediately went into panic mode. Once I joined the community of other members and talked to them about their success, I started to relax. When I had my first visit, my fears were put to rest. My coach was phenomenal. He helped set goals for my weight loss journey and made me feel so motivated. My doctor, well, I can’t even say enough good things about my doctor, he is the absolute best. I know some people are hesitant about online healthcare, but this has been a game changer for me. The online appointments are perfect for my schedule and take as long as needed based on your level of concern. Medication can be delivered or called into your local pharmacy. The care is superb. I have lost approximately 25 pounds now and it hasn’t been with fad diets or unhealthy methods. It’s been slow, steady supervised progress by truly caring medical professionals that put my health first. There are group challenges that you can join to keep you motivated, different communities that you can join based on your interests, people that can help you through your journey. It’s about staying motivated and having the opportunity to get through the rough days and celebrate the big days. It’s a safe space and it’s been such an amazing experience. I would highly recommend Found. I just renewed my subscription and look forward to another year with them. Best wishes and I hope this review helps someone like me, who just needed direction, reassurance, and a leap of faith.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Found
To start, congratulations on your progress, that’s an incredible achievement!
We truly appreciate your thoughtful review, it’s especially powerful to hear how your experience evolved from uncertainty to feeling supported, confident, and cared for. Hearing that you’ve felt motivated, safe, and genuinely cared for is exactly what we hope every member experiences, and so genuinely happy it was reflected in your experience.
Thank you again for your trust and for being part of this community. We’re so excited to continue supporting you in the year ahead and we’ll be cheering you on every step of the way!
Personalized experience with Found clinician
I had a great video visit with my Found clinician. I was hesitant to get started but felt well supported as the clinician listened to my questions and concerns. I’ve enjoyed exploring the app and community as tools to support my program.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Found
We’re so glad to hear you had a great experience with your clinician and that you're enjoying the app and our community forum. Starting something new can feel uncertain, so it’s wonderful to know you felt heard, supported, and comfortable along the way.
We’re so glad to have you as part of our community and are here to support you every step of the way. 💛
I have had a wonderful experience with…
I have had a wonderful experience with found 10/10
15. marts 2026
Uopfordret anmeldelse
Besvarelse fra Found
We love hearing this! 💛
We’re so glad you’ve had such a positive experience, and it means a lot to know we’ve been able to support you on your journey.
We’re grateful to have you as part of our community and are cheering you on every step of the way!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.