Excellent customer service from Ian, Claire and Henry at the Royston branch. Any after-sales issues were resolved promptly and professionally. Deep product knowledge on both Hot Tubs and outbuil... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Garth, Aaron, Danny and Will were very knowledgable, helpful and installed our hot tub impeccably. It was a pleasure using Johnson’s Wellness!
I have to write in and commend Jake who installed my hot tub last year. He is so knowledgeable about the science behind getting the chemical balance right, as well as the actual operations of... Se mere
Poor after sales service. Unable to connect wifi since day 1 of installation. Contacted Customer Service to ask for someone to help. Acknowledged and said a technician will be in touch. Now 10 days... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Choosing the right hot tub for you can be a minefield with over 50 brands now available in the UK. Johnsons Wellis provide an exceptional choice of premium, European-made hot tubs from the largest hot tub manufacturer in Europe – Wellis Spas. As an established Wellis Premium Partner, we here at Johnsons are able to offer our customers not just the best offers available on Wellis hot tubs, but also the outstanding service to go alongside it.
Kontaktoplysninger
Sarre Business Centre, Canterbury Road, CT7 0JZ, Birchington, Storbritannien
- 01634 566 005
- customercare@johnsonswellness.co.uk
- johnsonsleisure.co.uk
4,8
Fremragende
258 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Oli Harry and jordan did a great job.
Oli Harry and jordan did a great job.
Super efficient, worked hard no issues at all, and very cheerful despite the hot weather!
25. juni 2024
Uopfordret anmeldelse
Good delivery and installation experience
Our hot tub was delivered and installed by Joe, Harry and Jack. Very professional and polite and managed to manoeuvre the tub into position through narrow access around side of house. Hot tub was setup and commissioned and fully explained to us before they left. Excellent job, many thanks
19. juni 2024
Uopfordret anmeldelse
Jake is 5 ⭐️
Jake came to us in Birchington today to service our hot tub
Jake is friendly and knowledgeable.
He was the young man who originally installed our hot tub and is always so complimentary about our garden and this time also about the care I have taken of our hot tub…thank you. He is a credit to your Company.
11. juni 2024
Uopfordret anmeldelse
Jake- superb
Jake was superb in providing easy to understand advice and some tips for use and maintenance of the hot tub.
His personable nature and sheer expertise on the mechanics of the hot tub, and the science of water composition was really invaluable.
He was helpful and patient, with a refreshingly honest approach.
10. juni 2024
Uopfordret anmeldelse
Just took delivery of my tub
Just took delivery of my tub. From the sales and service of Matt at whitstable who was brilliant not pushy very quick at answering any questions I had.
To the delivery and installation and set up from Joe and Jack. These two lads were exceptional they were very knowledgable and really explained everything. Nothing was too much trouble for the both of them.
This team is the dream team and a credit to the company!
11. juni 2024
Uopfordret anmeldelse
Hot tub service Joe
Hot tub service engineer Joe was very helpful and provided some great advice over managing future care. Most impressive.
30. maj 2024
Uopfordret anmeldelse
Delivery guys who set the tub up…
Delivery guys who set the tub up (Jordan, Rob and oli) done an excellent job friendly knowledgeable and worked tirelessly to get it sorted and when there was a manufacturing issue they made sure they sorted rather than palm it off onto the maintenance/repair team..
29. maj 2024
Uopfordret anmeldelse
Great service
Great service, so helpful would definitely recommend you
14. maj 2024
Uopfordret anmeldelse
Hot-tub service excellent
I would really like to thank Jake for being such a lovely person, so polite, answered every question I asked, he gave me some really good advise on some of the queries, I would definitely use Johnson’s again for a hot-tub service, we need a few more people like Jake in the world, he’s a Keeper. Thanks again x
9. maj 2024
Uopfordret anmeldelse
Jake clearly knows what he's talking about…
Jake clearly knows what he's talking about. I addition to the service itself he was a wealth of information about how to maintain my hot tub so it will last as long as possible.
8. maj 2024
Uopfordret anmeldelse
Jo and Jordan were great
Jo and Jordan were great ! Really helpful and took time to make sure everything was right.
Thank you great service !
2. maj 2024
Uopfordret anmeldelse
Amazing service
Very professional at all times. Difficult to get where I wanted it but they went above and beyond to get it there. As soon as they turned up they didn’t stop working till they left. Thank you very much
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Johnsons Wellness
Hi Chris,
Thanks for the feedback.
We pride ourselves on our ability to solve tricky problems in order to get the right results for our valued customers so glad to hear we did that for you!
Hope you enjoy the spa immensely.
Kind regards
The Team at Johnsons
Thank you Aaron and Gareth
Two lovely friendly lads , Aaron and Gareth came to talk me through all the details on how to maintain and enjoy my new hot tub.
They were very thorough and were also able to confidently answer all my queries too.
Many thanks lads!!!
22. april 2024
Uopfordret anmeldelse
Very exciting day for the family
Very exciting day for the family. 2 great guys delivered and installed our hot tub. Joe and Sam are very professional guys. Installed item with out a problem and went through the set up with us stage by stage.
18. april 2024
Uopfordret anmeldelse
Hot tub delivery and installation
Aaron,joe,sam, Jordan have installed my hot tub and were friendly, helpful and great fun to have in the garden. The new hot tub is amazing. Thanks guys
16. april 2024
Uopfordret anmeldelse
Nate did a first class job replacing 2…
Nate did a first class job replacing 2 of our pumps
16. april 2024
Uopfordret anmeldelse
Just taken delivery of our Hot Tub
Just taken delivery of our Hot Tub and Aaron,Sam and Tony were brilliant. Explained all the workings and had a great chemistry lesson! The lads were very polite and full of chat, it's so nice to receive such great customer service.
Would highly recommend and now just waiting for the tub to heat up and the wine is on ice!
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Johnsons Wellness
Hi Andrea,
Thanks for the amazing feedback.
We always aim to please and it sounds like the guys did us proud.
Hope you enjoy the wine!
Kind regards
The Team at Johnsons
Jordan and Dylan sorted it all out!
Jordan and Dylan arrived to set up our new hot tub, they were excellent throughout and very knowledgeable. Felt like they went to a lot of trouble to ensure everything was set up correctly including setting up the water treatment schedule etc. great experience today.
27. marts 2024
Uopfordret anmeldelse
Excellent service from start to finish
Excellent service from start to finish. The delivery of the tub was as planned and Jake and Aaron were friendly and efficient. They walked me through the running of the tub and the chemicals as well as giving some great advice and tips. Thanks for everything.
26. marts 2024
Uopfordret anmeldelse
Amazing service from Jake and Aaron
An absolute amazing service from Jake and Aaron on fitting our new tub. Super efficient guys, kind, and so pleasant to work with.
26. marts 2024
Uopfordret anmeldelse
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