John D Wood & Co. Anmeldelser 

To the Management Team,

I am writing to formally lodge a complaint regarding the unacceptable service we received during our move-in process.

My brother secured this tenancy by paying the security deposit and 12 months of rent in advance. Despite this significant financial commitment and the fulfillment of all our obligations, the agency failed to provide the keys on the agreed-upon date. We were left without access to the property for four days.

To make matters worse, upon finally receiving the keys, we discovered there was no hot water in the flat. This meant that after a four-day delay, we were still unable to live in the property comfortably.

This level of negligence is unprofessional and a clear breach of our rental agreement. I expect a formal apology and a pro-rata refund for the four days we were denied access to the property. Unbelievable service!!! Would definetely not recommend this agency....

We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional.

David and his team are always on hand when needed and regularly go above and beyond to ensure that we are well looked after as clients, while also making sure our tenants’ needs are met. Whether assisting with property purchases, sales, lettings, or the day‑to‑day management of our portfolio, they are unfailingly knowledgeable, proactive, and solution‑focused. David is also a steady and reassuring presence, Always ready with clear advice, practical problem‑solving, and the ability to keep me calm during stressful moments!

We have also been fortunate to work with some excellent property managers over the years, including Razvan, Ope, Elena, and several other dedicated team members, all of whom have been incredibly helpful, diligent, and professional in their dealings with us.

A big heartfelt thank you to David and the entire John D Wood team. We truly value the relationship and would not hesitate to recommend them.

Have always had an excellent experience with Ben Butler, who has assisted me with selling a number of my properties in Canary Wharf over the years. He provides sound advice, and offers excellent knowledge of the local markets.

I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him

I was directed to Opemi from the Docklands and City branch and I am amazed by the service that I received. She helped me find a property that suits my requirements and her professional was excellent.

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Fresh in the UK and never let a property, was a little nervous but david and the docklands team were amazing, guided me through the whole process and even met me at the property for the move in.

It has been already two days since signing the rent agreement and paying upfront the full rent for a year yet the keys not released. I don't recommend to use JDW's services for real estate rentals. It is a total disaster and frustration.
Day 3: The cupboard door is broken and there's no hot water in the house. My disappointment is at its peak. Andrea and Prue, whom I was in contact with during the rental process, unfortunately haven't responded to my calls or messages. They always had an excuse. They haven't inspected the premise once for any defects before renting it.

I had a fantastic experience with David and the Docklands team. They were professional, approachable, and incredibly helpful throughout. As a first-time renter, I was a bit unsure of the process, but they made everything feel simple and completely stress-free.

Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.

Paris was super helpful from the beginning to the end, always responsive! Big shout also to his team in Notting Hill! Thank you

Tutto perfetto

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

We have had a great experience working with Paris from the Notting Hill office to get our new home. Everything was very efficient and smooth and communication was great.

I had a very positive experience with the team at John D Wood, Wimbledon Village. Although they were acting on behalf of the seller, they were consistently supportive and professional throughout the entire process. From the initial bidding stage through to completion, they helped me navigate each step clearly and efficiently—even with a challenging seller involved.

Their communication was excellent, and they made what could have been a stressful experience feel much more manageable. I wouldn’t hesitate to work with them again, and would certainly consider using them if I were to sell my own property.

Our flat had been on the market with another leading agency for a while but we’d not received any response. It was amazing to see Tushar work to get the property listed and the J D Wood team turn it around within a week or so to get a tenant in. Super quick and efficient. Whole process was very smooth and professional.

I had a great experience working with Tushar at the Docklands & City office. From the outset, he provided clear, honest, and well-informed advice on the sale of my property, which made a real difference throughout the process.

Tushar was always approachable, responsive, and proactive in keeping things moving forward. His knowledge of the market and attention to detail gave me confidence that everything was being handled properly.

I particularly appreciated his guidance at key stages of the sale, ensuring I was well-informed and able to make the right decisions. I would highly recommend Tushar to anyone looking for professional and reliable support when selling their property.

Sophie has been exceptional with her patience, advice and guidance in finding suitable properties to view

I had a great experience working with Tushar at the Docklands & City office. He supported me through both the sale and letting of my property, and his professionalism and knowledge really stood out throughout the process.

Tushar was always responsive, clear in his communication, and proactive in keeping things moving smoothly. Whether it was navigating the complexities of the sale or securing reliable tenants, he handled everything with confidence and care.

I particularly appreciated his honest advice and dedication to achieving the best outcome. It made what can often be a stressful experience feel much more manageable.

I would highly recommend Tushar at the Docklands & City office to anyone looking for support with selling or letting their property.

I really appreciated Paris’s help at the Notting Hill branch. He helped me find the right flat and did a great job smoothing out any issues that came up along the way