I have ordered from joga twice now. My child loves the shin pads. They are excellent quality, light weight and do the job. Unfortunately this time we had an order mix up though JOGA were quick to re... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The delivery took longer than expected. The communication was really poor and the tracking didn’t work until it finally arrived. When I contacted customer services they were infuriating - potentially... Se mere
Virksomheden har svaret
Could not fault. Great customer service. Great experience over all. Delivery took a bit longer than expected so allow extra time for that.
I recently had to reach out to JOGA via their Customer Support email service and they did not disappoint. Speedy repose, very professional, helpful and only had one aim, to resolve my request. My 7y... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
JOGA STARZ is a kids-first football brand designed to give parents confidence and young players the freedom to enjoy the game. Through jogastarz.com, we create high-quality, protective and comfortable football gear for children, with a strong focus on safety, fit, and durability. Our products are made to support growing players, reduce risk, and stand up to real match days and training - so parents can trust what their kids wear, and the kids can focus on playing, learning, and having fun.
Kontaktoplysninger
4,6
Fremragende
398 anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service and products
Great customer service and products, would highly recommend
16. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi N,
It's so great to hear that our team was able to sort everything out for you so quickly. We know how stressful it can be when an order doesn't go to plan, and we're really glad the WhatsApp support came through when you needed it. Thank you so much for giving us the chance to make it right, and for taking the time to share your experience. We hope your little one loves what they received!
Great customer service!
Had a delivery issue didnt know what was happening eith my order. Utilised Joga's WhatsApp option and spoke to the team, they sorted the issue immediately, sent out my order on urgent delivery and compensated me with free items! Thank you!
16. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Leanne, thank you so much for sharing this! Knowing your son finds them comfortable and easy to wear is exactly what we aim for. We are always here whenever you need us, so do not hesitate to reach out anytime.
Good products & great customer service
Good products, my son finds them comfortable and easy to wear.
Great customer service too, very speedy responses.
Thanks!
16. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Leanne,
Thank you so much for taking the time to share this -- it genuinely means a lot to hear that your son finds them comfortable and easy to wear. Speedy support is something we really care about, so knowing that came through for you is wonderful. We hope he continues to love them out on the pitch!
Great customer service
Great customer service. Small issue with order dealt with promptly and outcome extremely helpful.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Lorna,
Thank you so much for sharing this -- it genuinely means a lot to hear that the team was able to sort things out quickly for you. Knowing that you felt supported through the process is exactly what we aim for. We look forward to seeing your little one on the pitch!
Great products
15. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Jonny,
Thank you so much for the kind words! We put a lot of heart into making products that young footballers can rely on, so it means a lot to hear that coming through. We hope your little one is loving them out on the pitch, and we look forward to being part of the journey ahead.
Beware - Actual Shin Pads are too Small
We ordered 3 sets of shin pads but the actual shin pads are tiny, way to be small to be used as shin pads. The actual pads are very small compared to the sleeve. Not worth the money in my opinion
5. marts 2026
Besvarelse fra JOGA Starz
Hi Michael, thank you for taking the time to leave a review and we’re truly sorry the shin pads felt too small for your needs.
We’d love to review this with you and see how we can help - please contact us at hello@shopjoga.com so our team can assist you directly. We’d really appreciate the chance to make this right and hopefully earn a better experience from you.
My boys love the skin socks and shin…
My boys love the skin socks and shin pads
15. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Thanks so much Sylvia, this genuinely made our day.
Knowing the boys are loving their kit is exactly why we do what we do. Hope they keep enjoying every match in them.
Communication was great
Communication was great, they under promised and over delivered! My son loves the shin pads and grip socks. I bought 2 shin pads, the other one is a gift and I am sure he will love it too
1. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Thanks so much Ololade, this really means a lot.
Under promise, over deliver is exactly what we aim for, so good to hear it landed that way for you. And love that you grabbed an extra pair as a gift. Hope both lads get plenty of use out of them on the pitch.
Fantastic customer service
Rapid response to a query about an order. Customer service team offered a solution and rectified error quickly and professionally. Great communication and response!
13. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Leanne,
Thank you so much for sharing this, it really means a lot to hear that our team was able to sort things out quickly for you. Great communication is something we genuinely care about, so knowing it made a difference puts a big smile on our faces. We hope your little one loves their gear and we look forward to being part of their football journey.
Great product and great customer…
Great product and great customer service. Would definitely buy from them again.
24. marts 2026
Besvarelse fra JOGA Starz
Hi Robert,
Thank you so much for the kind words! It means a lot to know both the product and the experience hit the mark. We put a lot of care into both, so hearing that from you genuinely makes our day. We look forward to kitting out your young footballer again soon.
Amazing product
Amazing product, outstanding customer service. I am a repeat customer.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Jennifer,
Thank you so much for coming back to us, that truly means the world. We are so glad the product and our customer service have consistently hit the mark for you. Repeat customers like you are the reason we keep pushing to do better, and we hope to keep earning that trust for a long time to come.
Besvarelse fra JOGA Starz
Hi Andres,
Thank you so much for sharing that. Knowing our customer service made a good impression means a lot to us. We hope your little one is loving their shin guards out on the pitch, and we look forward to supporting your family again soon.
The product is valuable for money and…
The product is valuable for money and my son loves them. The delivery was abit slow but the staff was so helpful and kept you updated with emails to update you on delivery.
23. marts 2026
Besvarelse fra JOGA Starz
Hi Vicki,
It means so much to hear that your son is loving his shin pads and that our team was able to keep you in the loop throughout the delivery process. We know waiting can be tough, especially when a little one is excited, so we always want to make sure parents feel supported along the way. Thank you for giving STARZ a chance and for taking the time to share your experience. We hope your son enjoys every game ahead.
Fantastic customer service… quality…
Fantastic customer service… quality products! Bought the mini gold shin pads and my boys absolutely love them…took them to a tournament at the weekend now all there friends want some.
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Charlotte,
Thank you so much for sharing this, it genuinely made our day. We love hearing that your boys are rocking the mini gold shin pads and that they were a hit at the tournament too. There is nothing better than a whole group of kids wanting to show up in style. We hope they had an amazing weekend and we cannot wait to keep kitting them out.
Still haven't received my item I…
Still haven't received my item I ordered nearly a month ago. Was told a new item was sent, but still nothing. Awful!
23. marts 2026
Besvarelse fra JOGA Starz
Hi WG, we sincerely apologize that you’re still waiting despite being informed a new item was dispatched.
We’d like to escalate this immediately and get you a clear resolution.
Please reach out to us at hello@shopjoga.com so our support team can investigate and fix this without further delay.
Brilliant customer service my daughter…
Brilliant customer service my daughter loves these products
13. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Kelly,
Thank you so much for sharing this, it really means a lot to us. Knowing your daughter loves the products is exactly what we work hard for, and it sounds like she has great taste. We hope she gets plenty of use out of them on the pitch and we look forward to supporting her journey ahead.
Great product which I definitely recommend
Great product which my son can put in himself, great quality and great protection.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Chris, thank you so much for sharing this! It means a lot to hear that your son can gear up independently and that he is feeling well protected out on the pitch. We put a lot of thought into making our shin pads easy for young players to use on their own, so this is wonderful to read. We hope he has a brilliant season ahead!
Fab product no fixing shin guards mid…
Fab product no fixing shin guards mid match , company were so professional and kept me informed with order all the way , will definitely be buying again from Joga
12. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Trisha,
That match-day peace of mind means everything, and we love knowing the shin guards stayed put when it mattered most. Keeping parents in the loop from order to delivery is something we really care about, so it's wonderful to hear that came through. We can't wait to have you back next time!
the shin protection is small i wasn’t…
the shin protection is small i wasn’t aware they were micro shins and as a result my son isn’t allowed to wear them
22. marts 2026
Besvarelse fra JOGA Starz
Hi Emily, we’re sorry to hear the shin guards were smaller than expected.
We’ll make sure the product size is clearer going forward.
Please contact us at hello@shopjoga.com so we can look into a return or exchange option for you.
Great products
Great products and fast delivery my grandson is very happy with them and they fit him so well 👍👍
22. marts 2026
Besvarelse fra JOGA Starz
Hi Mrs D Robinson,
Thank you so much for sharing this, it really does mean a lot to us. Knowing your grandson is happy and that everything fits him well is exactly what we hope to hear. We hope he enjoys wearing them out on the pitch and we look forward to supporting him again soon.
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