I have ordered from joga twice now. My child loves the shin pads. They are excellent quality, light weight and do the job. Unfortunately this time we had an order mix up though JOGA were quick to re... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The delivery took longer than expected. The communication was really poor and the tracking didn’t work until it finally arrived. When I contacted customer services they were infuriating - potentially... Se mere
Virksomheden har svaret
Could not fault. Great customer service. Great experience over all. Delivery took a bit longer than expected so allow extra time for that.
I recently had to reach out to JOGA via their Customer Support email service and they did not disappoint. Speedy repose, very professional, helpful and only had one aim, to resolve my request. My 7y... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
JOGA STARZ is a kids-first football brand designed to give parents confidence and young players the freedom to enjoy the game. Through jogastarz.com, we create high-quality, protective and comfortable football gear for children, with a strong focus on safety, fit, and durability. Our products are made to support growing players, reduce risk, and stand up to real match days and training - so parents can trust what their kids wear, and the kids can focus on playing, learning, and having fun.
Kontaktoplysninger
4,6
Fremragende
398 anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The shinpads are incredibly comfortable…
The shinpads are incredibly comfortable and stay in place perfectly, they offer great protection considering it is a soft cushioning which makes it very comfortable.
19. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi CjO'Reilly,
Thank you so much for sharing this, it really means a lot to hear that the shin pads are both comfortable and staying in place on the pitch. That balance between soft cushioning and real protection is exactly what we set out to get right, so it is great to know it is working for you. We hope they serve you well through every training session and match ahead.
Very professional
Very nice, professional and reactive team! Thank you for the service and the quality of your products!
23. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi AR,
Thank you so much for the kind words! We put a lot of heart into what we make, and it means the world to hear that it shows. We hope your little one is loving their gear out on the pitch.
Besvarelse fra JOGA Starz
Hi Déçu,
Thank you so much for the kind words! It means a lot to know that both our team and our products made such a positive impression. We put a lot of care into every order and every interaction, so hearing this truly makes our day. We look forward to being part of your football journey for a long time to come.
Speedy efficient response
Quick easy effective response and dealt with speedily
21. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Liz,
Thank you so much for sharing this, it really means a lot to us. We are glad we could get things sorted for you quickly and that the experience felt smooth from start to finish. We look forward to seeing you again soon.
- Team JOGA Starz
Great service and I did not expect from…
Great service and I did not expect from this online sales company. The Joga was amazing , I feel it good quality and give my son 100% protection
20. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Stephen, thank you so much for sharing this -- it genuinely means a lot to hear that your son is well protected and loving his gear. Quality and safety are everything to us, so knowing it delivers on both is exactly what we hope for. We hope he has an amazing time out on the pitch!
Outstanding customer service’s from…
Outstanding customer service from Joga!! Helped resolve my issue with an incorrect order, went above and beyond to help me, and quickly too. Highly recommended. Thanks Joga.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Linsey, thank you so much for taking the time to share this. Getting the right order to you quickly is exactly what we aim for, and it means a lot to hear that our team came through for you. We really appreciate your support and hope your little one loves their kit.
Padding small
Padding doesn’t offer enough protection on the smaller your size, awaiting the bigger size. returns process has been too long but customer service was sufficient in the end.
30. marts 2026
Besvarelse fra JOGA Starz
Hi Jake, thank you for taking the time to share this.
We’re sorry the product didn’t provide the protection you expected, and that the returns process felt difficult.
Please reach out to hello@shopjoga.com so we can review your case and make this right. We appreciate the feedback and the chance to improve.
Besvarelse fra JOGA Starz
Hi Keegan,
Thank you so much for the kind words! We are really glad the experience has been a great one from the products to the service. It means a lot to us and we hope your little one is loving their kit on the pitch.
Great product and service
The product is great, the team are very quick and responsive to any queries. I have one little boy who is going to be very happy with his new shin pad sleeves.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Kelly,
Thank you so much for the kind words! It makes us so happy to know your little boy is going to love his new shin pad sleeves. We always want every parent to feel supported and every young footballer to feel ready to take on the pitch.
Sleeves…
I recently ordered socks and sleeves but unfortunately the sleeves started to fray after one wash, as I have bought other item in the past I am putting it down to a faulty pair. I cannot fault the support team for acting on this as they have replaced my order and will definitely be ordering more in the future.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Karen,
Thank you so much for sharing this, and we're really glad our support team could put things right for you so quickly. It means a lot to hear that your trust in us held even through a frustrating moment. We look forward to your next order and hope the new sleeves are everything they should be!
Had an issues with one of the products…
Had an issues with one of the products and this was immediately dealt with and replacements sent. Many thanks
18. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Simon,
Thank you so much for sharing this -- we're really glad our team was able to sort things out quickly and get replacements on the way to you. That's exactly the experience every JOGA family deserves. We appreciate your support and hope your young footballer loves the gear!
Customer service was great
Customer service was great. Had an issue and the replies via email were rapid. Issue was resolved fast too. Thanks
18. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Bajs,
Thank you so much for sharing this -- it really means a lot to hear that our team was able to sort things out quickly for you. We always want to make sure any bumps along the way get handled with care and without any hassle. We hope your little one is loving their gear, and we look forward to being part of their journey on the pitch!
Fantastic product and oustanding…
Fantastic product and oustanding customer service.
Emails replied to by actual humans and not automatic replies.
Will definitely be recommending and purchasing again.
Thanks so much
18. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Howe, thank you so much for the lovely words! We are so glad the product hit the mark and that our team could look after you the way we always aim to. It really means a lot knowing you felt heard by a real person on the other end. We look forward to seeing you again soon!
Supportive Customer Service
I recently have lost one of the products I had purchased from this brand, so I decided to contact them. The customer service team was super fast in replying and incredibly kind and supportive to my needs. Highly recommend this brand.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Abrar, thank you so much for sharing this! We're really glad our team could be there for you when you needed it, and that they made the experience feel easy and supported. It means a lot to know that came through. We look forward to being there for you and your little one again.
I bought shin-pads for my grandson.He…
I bought shin-pads for my grandson.He loves them.Thankyou
27. marts 2026
Besvarelse fra JOGA Starz
Hi Robert,
That is so lovely to hear! We hope your grandson's shin pads keep him feeling confident and protected on the pitch. Thank you for choosing us, and we look forward to being part of his football journey.
Excellent customer service
Excellent customer service, easy to speak via WhatsApp and they responded quickly and resolved my query promptly. Really impressed with the service.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Anna,
Thank you so much for sharing this, it really means a lot to us. We're glad the WhatsApp support felt easy and that your query was sorted quickly. We always want things to feel that straightforward for every parent. Looking forward to being there for you and your little one whenever you need us again.
Besvarelse fra JOGA Starz
Hi Adeola,
Thank you so much, that means a lot to us! We're really glad the product has hit the mark for you. We hope your little one gets loads of great use out of it on the pitch.
Great customer service and prompt…
Great customer service and prompt communication. Helped me easily swap something I changed my mind on. Couldn’t be happier!
17. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi Cayche,
Thank you so much for sharing this -- it genuinely makes our day to hear the swap process was smooth and stress-free for you. We always want parents to feel supported, not stressed, and it sounds like we got that right. We look forward to kitting your little one out again soon!
Top quality product and great customer…
Top quality product and great customer service, would highly recommend and will definitely be buying from again.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra JOGA Starz
Hi there,
Thank you so much for the wonderful words! Knowing that both the quality and the service hit the mark means the world to us. We work hard to make sure every order feels just right, and it is genuinely lovely to hear that came through. We cannot wait to welcome you back next time.
Delivery took way too long
Delivery took way too long, said 6-9 days, took 11 days. Pretty poor.
26. marts 2026
Besvarelse fra JOGA Starz
Hi Joanne,
Thank you so much for the kind words, it really means a lot to hear that you had a great experience with both our service and products. We put a lot of care into making sure every family feels looked after, and it's wonderful to know that came through. We hope to see you back again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.