The Jo & Joe Collection Anmeldelser 

221
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Bought another pair of shoes for my elderly mother. She loves them. Bought her first pair at local garden centre. Now buy direct online. Shoes are great quality and value for money. Would highly recom... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

3rd pair of Nautical shoes. Great sizing in a selection of stylish colourful leathers and a good price too. What’s not to like. Keep doing what you are doing!

Bedømt til 5 ud af 5 stjerner

I miss ordered , sent my apologies, money returned all very efficient. Then actually found something suitable for me put them online , I made the correct purchase followed by quick delivery, Th... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

I really love these shoes. I first bought them on an overseas trip and adore them. However, we went to so much trouble to order two pairs of the moccasins when we got home to Australia, endeavouring t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Skobutik

Skrevet af virksomheden

At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

221 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 87 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(221)

161 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Very disappointed with these slippers

Very disappointed with these slippers. The quality is extremely poor — the fur lining sheds constantly, leaving bits all over the carpet. It’s so bad I can’t even wear them around the house. Definitely would not purchase again or recommend.

17. juni 2025
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Besvarelse fra The Jo & Joe Collection

Hi, we are really sorry to learn that you are disappointed with one of our products, if you wish to contact our Customer Services and share photos they will be able to look into this further for you.

Bedømt til 1 ud af 5 stjerner

Not worth to buy This shoes very expensive compare to

This shoes very expensive compare to :
-not good Quality
- not long lasting
- cheap material
I bought one from T K max … never last more than 6 months … while it wasn't really daily use , it was ocationaly used for short distance , the sole inside is literarily ripped , its become wide as material is stretched to cheap to keep same shape … the heal is become wear , colour is fading …

6. januar 2025
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Besvarelse fra The Jo & Joe Collection

Hi Rasha, we are really sorry to learn that you are disappointed with one of our products, if you wish to contact our Customer Services they will be able to look into this further for you.

Bedømt til 5 ud af 5 stjerner

My favourite brand

I have been very pleased with all the shoes I have bought.I have bought the standard and wide fit moccasin styles.I find the standard fit plenty roomy enough for me even though I have wide feet.The colours are glorious and the leather very supple.The firm kept me informed of the delivery date and customer service is very helpful when needed.Finally,the prices are excellent which means more of them can be bought when the colours and styles are so attractive.

25. april 2025
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Besvarelse fra The Jo & Joe Collection

Thank you for sharing such a glowing review of our product and service, we really appreciate it! Keep your eyes peeled for exciting new Autumn colours which will be landing in a few months. Melissa

Bedømt til 5 ud af 5 stjerner

Very impressed, would recommend

I found this store at Bramham horse trials, tried on a pair of loafer shoes, they were incredibly comfy and real leather!! I have since bought a new pair each year as they are amazing!! fast delivery very impressed!!

5. marts 2025
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Besvarelse fra The Jo & Joe Collection

Mrs Pollock, thank you so much for taking the time to leave us wonderful feedback. We are so pleased you find our shoes comfortable!

Bedømt til 1 ud af 5 stjerner

Waste of money

Was gifted a pair of their amour slippers for Christmas, after a couple of weeks wear they started to look like I'd had them for months. The inside tearing, gone so baggy I can't wear them the insole so thin.
When I contacted customer support they couldn't offer me any help as they couldn't locate the purchase on their system. So I'm left with a pair of unwearable slippers after a couple of weeks wear.

13. januar 2025
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Bedømt til 5 ud af 5 stjerner

Amazing shoes- I've bought 3 pairs!

Amazing shoes! I stumbled on 2 pairs of Jo & Joe loafers in TKMaxx and am so delighted with them I've bought another pair in a different colour. They arrived promptly today in a very neat box and are just as comfortable as the others. They're real leather and amazing value for money. They have good flexible soles that are thick enough to cushion my feet. I really struggle to find to find shoes that fit and are comfortable, and these are brilliant, look really smart and are incredibly cheap for being real leather. I'm tempted to buy another pair but need to make room in my wardrobe first :). Cannot rate this company highly enough!

23. januar 2025
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Besvarelse fra The Jo & Joe Collection

Hi Eleanor, we are so pleased to hear that you find our shoes comfortable! Thank you for taking the time to share such lovely feedback. Melissa

Bedømt til 1 ud af 5 stjerner

I bought a pair of their Falkirk…

I bought a pair of their Falkirk slippers and when they arrived they looked great with a nice thick sole for keeping you warm. They arrived 30 December. The inner was nice and thick and the sole was hard rubber and appeared thick. Today I've had enough. The inner has collapsed and is sock thin, and what looks like a thick sole is actually a wrap around and your foot goes below that line. 7 days after purchase you can feel the tread of the sole of the shoe as you walk around and that rubber sole which is millimeters from your foot will sap any warmth from your feet. Literally better off with thicker socks. Shame because they looked great and we're initially very warm but 7 days on there is little point in wearing them. I've ordered a different make from a reputable shoe company. I paid £15.00 for this Joe&Joe pair of slippers. Not acceptable really because in looking for a replacement I found exactly these generics for 2 for £10.00 elsewhere. But I wouldn't waste more money on the same generic slipper with a different label.

7. januar 2025
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Besvarelse fra The Jo & Joe Collection

Hi Adam
We are very sorry to hear this, and that our slippers have fallen short of your expectations. Please do get in touch with our Customer Services team and they will be happy to assist.
Melissa

Bedømt til 1 ud af 5 stjerner

Terrible slippers

Terrible slippers. I bought the bootee type. The amount of fur that was shed from them was all over the house. Have only had them 3 weeks & the inside sole has become so uncomfortable & hurting my toes & feet. What has happened is that the fur lining has worn away & the inside part of the rubber sole is therefore exposed & it is like raised ridges along the length of it therefore digging in to my feet & toes.
Don't waste your money on these terribly made slippers.

6. december 2024
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Besvarelse fra The Jo & Joe Collection

Hi Fiona
We are very sorry to hear this. Hopefully you contacted a member of the Customer Services team and we have resolved this for you.
Melissa

Bedømt til 1 ud af 5 stjerner

If I could give no stars I would.

If I could give no stars I would. Wore them for 2 hours and they fell apart. Sole completely came away from the upper part of the slipper. Will be returning for a refund. Don’t risk purchasing and wasting your money. Awful product.

26. november 2024
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Bedømt til 5 ud af 5 stjerner

Great loafers & Customer Service

I have bought a few pairs of loafers from here over the years I have always found them very comfortable they have good insoles and have a great range of styles and colours.
Purchased another pair recently that I had to return Julie in customer services was extremely helpful and they were replaced and sent out the next day. First class customer service! I will definitely be purchasing from you again in the future .!

1. november 2024
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Besvarelse fra The Jo & Joe Collection

Hi Nicola, thank you so much for taking the time to write lovely feedback about our products and also CS. We hope you enjoy wearing your new pair of shoes. Thanks, Melissa.

Bedømt til 1 ud af 5 stjerner

These are the worst slippers I’ve ever…

These are the worst slippers I’ve ever bought. The amount of fur loss is unbelievable. Take my foot out of the slippers and both feet are full of fluff. Don’t waste your money

31. oktober 2024
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Besvarelse fra The Jo & Joe Collection

Hi Valerie
We are very sorry to hear this. Please contact us with the style name and order number and we can look into this for you.
Melissa

Bedømt til 2 ud af 5 stjerner

Soles falling apart at heel after 5…

Soles falling apart at heel after 5 months. Should last longer than that.

10. juni 2024
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Besvarelse fra The Jo & Joe Collection

Hi Peter, I am so sorry to hear that you are dissatisfied with our footwear, please can you get in touch so we can try to rectify this. Thank you Melissa

Bedømt til 1 ud af 5 stjerner

Slippers are absolutely rubbish

Slippers are absolutely rubbish, worn twice and the soles are breaking up!

Not fit for purpose.

15. juli 2024
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Besvarelse fra The Jo & Joe Collection

Hi Ron, I am are really sorry to hear this, it is not something we would expect to happen. Please do get in touch with our customer service team who will gladly help. Thanks, Melissa

Bedømt til 5 ud af 5 stjerner

Fantastic shoes

I have bought several pairs of shoes from Jo&Joe for my 87yr old mum!! I’ve been buying them on Amazon and only just realised they have their own website. Their shoes are of a high standard, great quality leather and sole. I wouldn’t buy from anywhere else for her. They have a great selection and colours. First class shoes!!

28. maj 2024
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Besvarelse fra The Jo & Joe Collection

Hi, thank you so much for taking the time to leave us such a glowing review. We are pleased you have found our website, keep your eyes peeled for new colours arriving. Thank you, Melissa

Bedømt til 5 ud af 5 stjerner

Very comfortable traditional slippers…

Very comfortable traditional slippers (style William). Not super robust, they do wear out quite quickly, but easy and cheap to reorder from this pleasant company. That's modern life folks!

22. maj 2024
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Besvarelse fra The Jo & Joe Collection

Thank you for taking the time to leave us positive feedback Stephen. We are glad to hear you find our slippers comfortable!

Bedømt til 5 ud af 5 stjerner

Love these slippers

Love these slippers. JO & JOE Ladies Grey Micro Suede Faux Fur Collar Bootee Slippers CHILTERN
2nd pair, the first lasted really well, about 4 years! I bought size 5, my feet are more like 4.5 but wide, so the fit is good as the slippers are very soft and fluffy inside. Arrived within 48 hours of ordering.

9. februar 2024
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Bedømt til 5 ud af 5 stjerner

Satisfied customer

Really delighted with the black Lusitana long ruched boots. I hadn't bought a pair of boots for years, despite looking, and these were exactly what I didn't know I was looking for! They are a lovely design, extremely light and comfortable, and, amazingly, completely waterproof. I am very impressed with them and at such good value - albeit I paid £20 more for them than advertised here on the website, in a garden centre outlet!

24. oktober 2023
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Bedømt til 2 ud af 5 stjerner

Sloppy slippers

Was given a pair in a scheme for older people to exchange their worn slippers for new safe non slip ones. Mine were lovely at first, but then stretched
to a good size both in width and length and then the heel stiffening completely lost its stiffness. They are now potentially dangerous in that someone who isn't safety aware could easily squash the backs down and wear them as mules.

28. januar 2023
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Besvarelse fra The Jo & Joe Collection

Hi, thank you for taking the time to leave a review. We are really sorry to hear your slippers have fallen short of expectation. Please can you kindly email Melissa at info@joandjoecollection.co.uk and we can hopefully resolve this for you. Thanks, Melissa

Bedømt til 1 ud af 5 stjerner

dangerous

the sole protrudes beyond the upper which causes the wearer to trip up very easily

6. marts 2022
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Besvarelse fra The Jo & Joe Collection

Hi, thank you for taking the time to leave a review. I understand this must be very frustrating for you. Please can you kindly email Melissa at info@joandjoecollection.co.uk and we can hopefully resolve this for you. Thanks, Melissa

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