Jetterix Anmeldelser 103

Difficult to say at this stage because my request hasn't been resolved yet

Customer service was helpful.
Product didn't work as advertised.

The item I received was not as described in the promotional advert in any way

I made a mistake upon ordering, however when I received my order they helped me resolve the issue
speedily and satisfactorily to both parties

Ich bin froh, dass mein Problem geklärt werden konnte. Verständnis für mein Problem mit der Doppelbestellung wurde zu meiner vollsten Zufriedenheit gelöst. Vielen Dank dafür

Une commande passée le 1er mai, mais surprise car j'ai eu dans la foulée une seconde commande avec 2 autres articles (buse tuyau d'arrosage). Me rendant compte que ce site n'était pas du tout fiable, j'ai aussitot demandé à Paypal l'annulation de ce paiement (65,89 et 63,98 euros), bien entendu tout a été débité sur mon compte bancaire.
J'essaie d'envoyer des mails à Jetterix (Commerce CORE UAB) mais on me dit que l'adresse est fausse, donc il m'est vraiment impossible de les joindre.
Bref, je pense que je me suis bien faite avoir,

Fast communication and support very helpful 👌

Quick to respond.

I JUST ORDERED; IT SAID $44 AND I WAS BILLED OVER $200. GETTING IN TOUCH WITH THE BBB AND MY CREDIT CARD COMPANY. DO NOT ORDER. WHEN I CALLED, NO ONE ANSWERED. I saw something on a response from customer service from Poland. (At least it said Poland) Folks, the website is tricking all of us. We thought we were buying ONE for $44, but they put some strange number hashtag (not like sites here that ask ‘quantity). The response to me was you can return within 30 days—that will be fun. Everyone who is unhappy, make a complaint to The Better Business Bureau (BBB). Click file a complaint. My husband and I are vets. I was a teacher for over 20 years. We must take a stand to stop this kind of bait and switch (allegedly, until I know for sure) activity.

Had a little problem understanding due to talking to fast

Responsive customer service; however product is lacking. First hose came damaged. Second hose was not damaged but does NOT fit into a standard garden hose and I want to return it.

Took nearly 2 weeks to received the jet washer attachment and when it arrived I've never been more disappointed.
Firstly it doesn't stay attached to a regular hozelock connector, when you switch the water on it pops off straight away.
I did manage to hold it in place but there's ZERO improvement in water pressure. Total waste of money.

Return requested and customer service response immediate

The support team are very quick and efficient. It is a pity I had to use them because the amazing hose gun advertised failed to live up to the hype. Nevertheless, I got a 25% refund and kept it.

Easy. But hard to find the invoice

I bought 2 Pressure Nozzle and same day delivery shipping, It is already 1 week and nothing arrived yet. Client service cannot cancel the reservation until it arrives and then I need to return. Call center is in the United States and waiting time is very long… not recommended.

After nothing appeared for two weeks, I suspected that I had been scammed and sent the company a rather rude email. After some heated correspondence, the thing eventually arrived. Whether it works or not hardly matters.

To many offers kept the process from moving forward and the no thanks option was purposely small, I’m glad that a read through carefully and not get sucked into something I did not want. Be more customer friendly.