Awful, after placing an order I emailed & tried to phone (number given not recognised) after 30 days my order arrived, it was very very poor quality & colour nothing like in the photos. Going by peopl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
WARNING! Absolutely awful! DO NOT buy from here! Item was nothing like the image and to top it off you can only return at own cost to china or accept 10% refund and not ship at extortionate cost, so n... Se mere
Virksomheden har svaret
This company provides poor quality goods which are not standard UK sizes. They come from China - which is not made clear - and take 5-6 weeks. They ignore requests for refunds but miraculously reply... Se mere
Virksomheden har svaret
Please, please, please don't go anywhere near Jesse-London. Complete rip off. Clothes although XL were like a 14. Clothing quality was dreadful and not as shown on their website. No invoice with... Se mere
Virksomheden har svaret
1,2
Dårlig
705 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
0 do not purchase anything i ordered 2…
0 do not purchase anything i ordered 2 combat pants on day i ordered them i was told delivery would be in 3 days its been 3 weeks and still haven't received the goods total scam saying it's london but this company is based in China, now I have to get in touch with my credit card to block this payment and get refunded total disaster!!!!
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the delivery delay and concerns about your order. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take delivery and customer service concerns seriously and would like the opportunity to review your case in full.
Please email us at info@jesse-london.com with your order number, and our team will investigate this further so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Stupidly thought company was based in…
Stupidly thought company was based in London because of the name...received dress after 2 weeks, was poor quality and sizing was awful...emailed for a refund only to be told has to be sent back to Asia and I have to pay or they could offer me £3.50 and I could keep the shoddy dress. Complete rip off ..don't use!
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, especially regarding the product quality, sizing, and return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the refund option offered and the return shipping arrangements.
We take feedback like this seriously and would like the opportunity to review your order and concerns in full. Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
If I could give a 0 star I would. SCAMMED
If I could give a 0 star I would. DO NOT ORDER FROM HERE. The communication with this company was awful and the item I received was a poor attempt at a fancy dress costume.
I waited a month for this dress to arrive and shows up in the incorrect size, although the size guide was followed, and the complete wrong fabric. I contacted to complete a return aware that shipping costs would be obscene, but as per THIER own return and refund policy the item was incorrect as of the wrong variant they are responsible for the shipping, boo.
The hassle I went through to attempt to return this and kept responding with the half arsed email they initially sent was RIDICULOUS. What is the point of their customer support? I thought they were suppose to help.
Morale of the story DO NOT ORDER FROM THIS CO
MPANY, if you want to keep your money and sanity.
I lost brain cells through the discussion with this scam business.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the delivery time, sizing, fabric quality, and return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the communication you received from customer support and the return policy referenced in your case.
We take feedback like this seriously and would like the opportunity to review your order and correspondence in full. Please email us at info@jesse-london.com with your order number and any relevant details, and our team will investigate this further so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Oh my goodness
Oh my goodness, It should be zero. I wish I had looked at the reviews before buying from Jesselondon.
I agree with everything that the customers on here have already said. Its not even based in London- you have to send back returns to China- costing a fortune. Then they say , oh yes but you can keep the garment and get £15% back- but I do not want to keep the garment. It looks nothing like the one I ordered, the making of it is poor and its just like a pair of baggy trousers too long, they were meant to be cropped.
Unbelievable! Trouble is I feel like I have been scammed!
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, especially regarding the product quality, fit, and return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the return costs and the refund option offered, and we take feedback like this seriously.
Please email us at info@jesse-london.com with your order number, and our team will review your case and concerns in full so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
This Company Is An Utter Disgrace - AVOID!
I ordered a pair of cowboy boots for my husband’s birthday in April. I always read reviews before purchasing from a company I have not used before. However, on this occasion, as my husband knew what boots he was looking for, he googled ‘cowboy boots’ and he liked a picture of a pair that came up from Jesse London. I think this is the first example of how the company misleads potential customers. No-one would think that a company with this name would have a warehouse base in China. This demonstrates that from the outset, the company is trying to trick the customer by making them think that they are based in the UK.
We waited just shy of one month to receive the boots and having read the reviews after placing the order (due to the delay in receiving the goods), we were not expecting much. The boots were sent in a bag, not a box and there were no tags or labels on them. They were far smaller than the size 9 we ordered and the quality was poor - therefore, in no way a reflection of what was described on the website.
My husband contacted the company and was told that we have to pay the shipping fees to return the item to China. When he complained, he was told that he could keep the boots and would receive a 10% refund. This is completely unacceptable. The product is NOT what was advertised or described and this is the fault of Jesse London, NOT us. Why would my husband want to keep a pair of boots that don’t even fit?!
I have to laugh when I see the replies from Jesse London to reviews that have been written. They repeatedly express that they want to resolve the issues but this is simply not true. They have no respect for their customers or the money that Jesse London are in effect, stealing from them. I do not believe that this company is operating legally and I will be taking further action if a full refund is not given within the next 14 days.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the delivery time, sizing, packaging, and overall quality of the boots received. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the return process and the resolution offered, and we take feedback like this seriously.
We would appreciate the opportunity to review your husband’s order and the communication you have received in full so we can investigate this matter further. Please email us at info@jesse-london.com with the order number and any relevant details, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Item took really to arrive and when it…
Item took really long to arrive and when it did the quality was really poor and item did not match the picture of the product complete waste of time and money
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, especially regarding the delivery time, product quality, and the item not matching the description or photos shown online. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear that your experience left you feeling this way. Please accept our sincere apologies for any disappointment or inconvenience caused. We take customer feedback seriously and would appreciate the opportunity to review your concerns and see if there is anything we can do to help resolve the situation.
Please email us at info@jesse-london.com with your order number, and our team will look into this further for you.
Kind regards,
The Jesse London Team
Would say 0 starts if an option these…
Would say 0 starts if an option these lot are conmen avoid at all costs scumbags what they are .. what u order and what I get are nothing a like never seen anying as bad as what they sent won’t give me refund unless send to china at a cost off £40 to me 😂
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the product received and the return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take concerns like this seriously and would like the opportunity to review your order and the issues you’ve raised in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
This Company has to be banned from…
This Company has to be banned from trading ripping of customers who have problems with their items. I purchased from this company.
Boots badly packaged in plastic bag, no box for exspensive cowboy boots. They were crumpled and squashed on their journey from China.Out of shape but more importantly I can’t get my foot in the boots to small at the ankle.Promised me the earth to resolve this issue after dozen emails and pictures they offered me 15% off the retail price and for me to keep the boots that don’t fit and I cannot wear.
I never checked reviews before I bought this product Big Mistake, trust in what other people have experienced with Jesse London more like Jesse China!!! Stay away from this company Don’t buy a thing, if it’s wrong your going to get conned and have your money simply snatched away by this company and you’ll be just like me trying to warn others and report them to British trading standard. Is my next step if they don’t resolve my situation.
All i ask of them was to send me a returns label take accountability and refund us our money. But they say we have to pay shipping back to China there’s the catch and still received nothing from them.Ban this Company from trading now.!!!
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the packaging, sizing, and return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the resolution offered and the communication you’ve received so far.
We take feedback like this seriously and would like the opportunity to review your case in full. Please email us at info@jesse-london.com with your order number and any relevant photos or correspondence, and our team will investigate this further so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Scammers
Wish I’d have read reviews before buying. I thought the company was based in London - it’s not! Their sizing is inaccurate. They say returns are easy…. But you have to pay to return to China and can’t do so anyway because they refuse to send you return details. Avoid at all costs!!!
Total scammers
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the sizing, return process, and communication around returns. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Shocking company advertise free returns…
Shocking company advertise free returns but you have To pay to return to China
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the return process and costs involved. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take concerns regarding our returns policy seriously and would like the opportunity to review your case in full.
Please email us at info@jesse-london.com with your order number, and our team will review your concerns so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
I will be more cautious in future.
Ordered a pair of gents orthopaedic slip on clogs which looked good in the sales photo & description encouraging.
After awaiting 3 weeks for the delivery, to my horror upon opening the package I could not believe the quality of the shoes.
Absolute cheap tat !
When I ordered the shoes , within minutes I received an email from Jesse, London saying there would be a delay in delivery.
I immediately investigated the performance history of the company & to my dismay the reviews of the company were quite frightening , where numerous customers were portraying it as a scam.
I immediately contacted my Card company to see if payment had cleared.
Unfortunately , it had been taken & was recorded.
Additionally, there is no advise given when purchasing that goods need to be returned to China.
There is no question , in my opinion, Trading standards need to look into the validity of describing products & source of the goods & return policies accurately highlighted in their purchasing policy.
I will now be much more aware in future upon ordering through the internet.
Check out the History first !
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, especially regarding the delivery delay, product quality, and concerns about the return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding product expectations and return information, and we take feedback like this seriously.
Please email us at info@jesse-london.com with your order number, and our team will review your case and concerns in full so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Beware- this is a company to avoid
Beware - this is a company to avoid. They advertise a ‘hassle-free’ returns policy but it isn’t. They appear to be a Chinese business with a misleading London address. When they don’t acknowledge receipt of returns you are left with no goods and no money!
It feels like a scam.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and upsetting this must have been, especially regarding the return process and concerns about your returned item. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take concerns like this seriously and would like the opportunity to review your order and return details in full.
Please email us at info@jesse-london.com with your order number and any return tracking information available, and our team will investigate this further so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Scammers
As with similar reviews Jesse London is one to avoid. Their website is slick but don't let that deceive you - once you place an order they email saying due to 'high demand' there will be a delay in your order. This should have been made clear before placing an order. Ten minutes after emailing to cancel my order and demand a refund I got an update to say my order has now been processed! How convenient! I have emailed again to demand a refund or I'll contact my credit card company (Amex). Stay away!
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the delay notification and your cancellation request. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take concerns regarding order processing and customer communication seriously and would like the opportunity to review your case in full.
Please email us at info@jesse-london.com with your order number, and our team will investigate this further so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Dreadful company,I bought a £37 dress…
Dreadful company,I bought a £37 dress and the return coat would have been £25 .This advertising is misleading and the quality of the articles poor.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, especially regarding the return costs and product quality. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
AVOID AVOID AVOID!!!!
AVOID AVOID AVOID!!!!
My husband purchased a suit from these scam artists which I can only describe as tacky cheap overpriced and wouldn't even wear as pyjamas. They offered 10% refund and to keep the suit... keep it for what (plus it didn't fit) then they offered 15% or to send it back to China at his own cost to get full refund. But the return address on label is a London address.... makes no sense!! He is still battling with them now. They should be ashamed of themselves as this is clearly what they do take your money in exchange for unwearable items then refuse to refund you unless its at your cost again!!!!
17. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the quality, sizing, and return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the return instructions and refund options offered, and we would like the opportunity to review your husband’s case in full.
Please email us at info@jesse-london.com with the order number, and our team will review the matter so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
It’s one star as you can’t put a minus
It’s one star as you can’t put a minus! Avoid at all costs, apparently my items are still waiting for clearance in china so I’ve no chance of a refund! It’s a joke of a company. I wish I had read these reviews before ordering.
17. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this situation must be, especially regarding the delivery delays and refund concerns. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and shipping status in full.
Please email us at info@jesse-london.com with your order number, and our team will investigate this further so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Ripping people off
Ripping people off, they should be shut down, wish I’d bothered to check reviews before ordering, scam you’ll get nothing like what the pictures are and quality is shite, and the return process means you’ll not bother.
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointed and frustrated you are with the product quality and return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Please Stay well clear of this scam…
Please Stay well clear of this scam company, there product is cheap tacky and expensive, and have major issues with there sizing, I bought a pair cowboy boots, the boots were crumbled and badly wrapped in plastic, No Box to protect them. But they badly made and would not fit, now they want me to return them to China, they offered me 10% discount to keep boots that don’t fit absolutely madness. Don’t be curious and buy from this company, this company should be struck off the internet, as non genuine.
17. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the sizing, packaging, and overall quality of the boots received. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the return process and refund offer, and we would like the opportunity to review your case in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Clothing arrived really late the…
Clothing arrived really late the quality and fit are dreadful please don’t waste your money ordering clothes from them.
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing this must have been, especially regarding the delivery time, quality, and fit of the items received. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.