jazzupco.com Anmeldelser 237

TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Exceptional pieces and exceptional service. First review I’ve ever written like this, and it’s because they are worth it You can trust them unlike many other companies out there

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Bedømt til 5 ud af 5 stjerner

I recently bought a knife set bundle from JazzUpCo that includes three knives, a wooden cutting board, and a holder, and I’m really happy with it. The dark walnut design looks clean and premium, a... Se mere

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Bedømt til 5 ud af 5 stjerner

We LOVE our flatware from JazzUpCo! We had previously ordered a set from another website and it wasn’t long before they were chipping and showing wear. We saw this set and absolutely loved it and 10 m... Se mere

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Bedømt til 2 ud af 5 stjerner

Immediately after putting in the dishwasher and using the settings to match instructions two knives came out discolored. Customer service was great and they replaced both. Now a spoon has a big white... Se mere

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Virksomhedsoplysninger

Skrevet af virksomheden

Hey, we are JazzUpCo. We deliver gorgeous home products that inspire and help you bring your dream home to life.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

237 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Go for the Gold

As an event planner, I am quite particular with all the details not just in the ballroom, but in my home as well. To be honest, I was a bit skeptical when placing an order off of a social media ad, but to my surprise, this flatware set exceeded my expectations. They are beautiful and a nice weight, and they come packaged so nicely. I will most definitely be ordering more products from JazzUpCo!

17. januar 2024
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Thanks so much for your kind words and we are so glad to hear that you love your flatware!

Bedømt til 5 ud af 5 stjerner

My search is over. I found amazing quality, substantial flatware.

I was looking for minimalist style flatware and I ended up ordering from a company called "Scope Kitchen". When my orders arrived, I instantly realized what a big mistake it was to trust the fake reviews on that website. The flatware came bundled in a black plastic bag and rubber bands and every piece had super thin handles. Definitely not what I was looking for. I could've sworn I heard a Womp Womp sound effect--it was that bad. I am usually a savvy shopper so I think I will be kicking myself for getting scammed like that for a long time. I was so disappointed and began searching for a reputable company to order from. I saw the Jazzupco Facebook reels and decided to take the chance and ordered. Oh my goodness, everything came so nicely packaged in boxes and
cloth bags and the flatware handles were substantial and heavy. These are amazing quality cutlery for such reasonable prices. Thank you Jazzupco! I will definitely be back to complete my set.

13. januar 2024
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Thank you so much for your kind words! We're so glad to hear you're loving your new flatware :)

Bedømt til 5 ud af 5 stjerner

Black Vatican Set and Customer Service

I purchased Jazzupco’s vatican set in black, as well as some of the two piece vatican extras, and I am absolutely stunned with just how beautiful they are. If you are looking for some beautiful and well made chopsticks, I definitely recommend purchasing their extra sets. I’ve purchased black flatware sets before, and the black always quickly flakes off, or easily scratches off. With the Jazzupco sets, even if it sustains a scratch, which doesn’t happen easily, there are multiple coatings so silver doesn’t shine through. I was worried with the small stems and short length of the vatican set that they would feel light and cheap, but the weight is comfortable and the knives are balanced. One of my vatican fruit forks had a manufacturing defect, and one my vatican teaspoons had a scuff from shipping. These are some of the separate extra pieces I ordered. I had a very large order, so for these to be the only two pieces with noticeable damage was very impressive to me. Ordering replacements was incredibly easy, at no cost to me, and handled professionally and promptly. Jazzupco’s team is efficient, incredibly kind, and seems to care a lot about keeping good customer relationships. The flatware doesn’t bend, despite the dainty looking stems, and I’m very happy with the quality. After my initial order, everything shipped in 2 days, which was very convenient. I’ll definitely be ordering from Jazzupco again in the future, as their customer service definitely made this experience for me.

13. januar 2024
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We're so glad to hear you're loving your new flatware!

Bedømt til 5 ud af 5 stjerner

Luxury products at a good price from a great company

I got the holiday bundle set that included silverware, bowls, plates, and mugs for 4 people. The price point is impressively low for such high quality utensils. I was also pleasantly surprised when it arrived including salad and serving utensils too! It was only a surprise because I missed it in the description, but it made the price point that much better. ;)
One of my large bowls did arrive damaged - it appeared to be crushed in transit. But it was no problem at all. Their customer service responded in less than 24 hours and didn’t haggle with me about it. They just simply confirmed my address and sent me a new one.
Lastly, their packaging is so elegant and tasteful. It’s all cardboard too, so I was really happy to see there wasn’t any plastic or packing peanuts that aren’t recyclable.
Overall, I’m really happy with this purchase. Beautiful products, good price point for quality, and a great company. I will be slowly investing in filling my kitchen with their items.

12. januar 2024
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Thank you so much for your kind words! We're so glad to hear you're loving your items :)

Bedømt til 3 ud af 5 stjerner

First purchase, will definitely be back!

Wonderful product. Team is very professional and helpful! The box is very well and neatly designed which gives a very pleasant unboxing experience. Appreciate the details put into the packaging. The bag which came along with the product is also very thoughtful as it can be repurposed for other use.

The flatware has a very clean design and the weighted aspect gives a very luxurious feel. Very good quality and am very excited to start using it.

We got the matte silver design. Giving it a 3 star as I have yet to try it. To be honest, looking back we would have hotter the matte black instead. It would match our furniture and overall colour palette better. The matte black finish seems to stand out more. Will definitely go for that option on our next purchase.

6. januar 2024
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Thank you so much for your kind words! Enjoy your new flatware :)

Bedømt til 4 ud af 5 stjerner

JazzUpCo's Matte Black Metal Wine Glasses Are Incredible!!

I received these matte black long-stem metal wine glasses as a gift, and they are wonderful. They are high-quality and are very well-balanced. These glasses will pair nicely with the JazzUpCo matte black flatware we purchased last year, which our friends always compliment. As a personal rule, I hold back on providing perfect 5-star reviews because I believe that all products can be improved upon. But truth be told, I'm having a hard time finding any flaws with these wine glasses and I'm tempted to click that elusive 5th star. I'll keep it at a 4-star, but a very high 4-star. JazzUpCo, please keep adding more great products like these wine glasses...especially in matte black!! I can't wait for my next JazzUpCo purchase. They are worth the investment. I highly recommend and encourage you to buy it for yourself, or they make great gifts.

5. januar 2024
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Besvarelse fra jazzupco.com

Thank you so much for your kind words! We're so glad to hear you love our new wine glasses :)

Bedømt til 5 ud af 5 stjerner

Great and high-quality products!

Great company, high-quality products, nice support team!
Purchased the whole flatware and dinnerware sets!
It came very well packed!
Design is gorgeous! Everyone who came to me fell in love with my new updates!
Recommend this company and all their products!

23. december 2023
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Thank you so much for your kind words! We're so glad you love your new flatware :)

Bedømt til 5 ud af 5 stjerner

JazzUpCo Minimalist Flatware - Elegant and Excellent

I recently had the pleasure of receiving the JazzUpCo Minimalist Flatware set as a gift, and it exceeded my expectations on multiple fronts. Here are some key points that are the highlights for me:
1. It boasts a stunning, minimalist design in gold that is beautiful and elegant, but without crossing into the realm of gaudiness. The gold finish is tasteful, creating a refined aesthetic that I appreciate.
2. Despite its sleek and slender design, the flatware shows remarkable durability and toughness. I put the spoon to the test by scooping frozen ice cream, and it showed no signs of bending or stress.
3. The knife in this set is just as good as our household standard IKEA knives, despite its tiny minimalist edge. Initially I had doubt about the practicality of such a tiny knife edge.
4. My mom, a hard to please critic of tableware, loves this product so much that she is already contemplating purchasing the large 16-person set despite the fact that we host maybe 2 parties a year.
5. In short, I highly recommend the JazzUpCo Minimalist Flatware for anyone seeking a beautiful product to enhance your dining table. And not just for the special occasion, as I use this set daily just as a way to treat myself.

1. december 2023
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Thank you so much for your detailed feedback! We truly appreciate it and we're so glad to hear you love your flatware!

Bedømt til 1 ud af 5 stjerner

Bought white and gold flatware set

Bought white and gold flatware set, spoon, fork, knives. Separately, purchased gold and white chopsticks. I have used for about 1.5 years. All the gold brushed paint has completely turned silver and the white paint has all flaked. Claims to be dishwasher safe. Very unsafe to ingest the chemicals that come off of the eating utensils. Additionally, the white flaking paints gets everywhere on all other silverware and can be ingested. DO NOT RECOMMEND!!

25. december 2023
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Besvarelse fra jazzupco.com

Hello CMoon,

Lawrence from JazzUpCo here, reaching out to personally address your concerns. Firstly, I want to express my sincere apologies for any inconvenience caused by the issues you've encountered with our white & gold flatware set.

I value your feedback, and I'd like to provide some insights into the enhancements we've made since your purchase. When you ordered 1.5 years ago, we hadn't advertised the French Flatware as dishwasher safe, despite its 18/10 stainless steel composition, which is generally considered dishwasher safe. And most customers who ordered from us years back (as far as from 2020), do not face issues.

Nevertheless, due to our commitment to offering the best quality and continuous enhancement, we've undergone two significant upgrades, increasing the plating from the initial 25 titanium-plated cycles to an impressive 100 cycles of titanium-plating, and subsequently to 100 cycles of titanium-alloy plating, ensuring a marked improvement in durability.

Additionally, the white handles, originally resin-painted, we've transitioned to a superior powder coating method, significantly enhancing their resilience.

Our recent update in the middle of 2023 to advertise them as dishwasher safe on our website reflects the strides we've made in providing top-notch quality.

I understand the inconvenience you've faced, and I've initiated a Trustpilot review inquiry to connect with you directly via email. Alternatively, feel free to reach out to me at lawrence@jazzupco.com, and I'll personally ensure we find a satisfactory solution for your case.

Thank you for bringing this to our attention, and I'm committed to seeing this through to your satisfaction. Wishing you a joyous holiday season.

Warm regards,

Lawrence
Founder, JazzUpCo

Bedømt til 5 ud af 5 stjerner

I just got my Jazzupco flatware (Harlem…

I just got my Jazzupco flatware (Harlem Luxe, matte gold) order. They look high quality, made of durable material and nice packaging, just GORGEOUS!!!!. Thank you @jazzupco #jazzupco for the gilded cheese knife collection gift.

10. november 2023
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Thank you so much for your kind words! We're so glad to hear that you love your flatware. :)

Bedømt til 5 ud af 5 stjerner

Most beautiful silverware set

Most beautiful silverware set. I got the one in gold. The quality is exceptional and it’s heavy stainless steel. What I didn’t expect is how great and amazing their customer service is. I needed a replacement and it arrived before I knew it. So easy to get in touch with them. They responded to my email right away. I will definitely be purchasing in the future. Very pleased with product and service! Thank you so much!!

11. oktober 2023
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Besvarelse fra jazzupco.com

Thank you so much for kind words! We're so glad to hear you love your flatware :)

Bedømt til 5 ud af 5 stjerner

Gilded Serving Utensils

I recently purchased the Gilded Serving Utensils, these utensils are great. I own the flatware set and they complete my set now.
I could not be any happier even if I tried!
Great store, fabulous products!

9. oktober 2023
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Thank you so much for your kind words!

Bedømt til 5 ud af 5 stjerner

Beautiful addition

The quality was perfect. It matched my existing flatware, came in a timely manner, and the customer service was superb. I would definitely purchase again thank you.

2. oktober 2023
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We're so glad to hear that you love your flatware!

Shawn

Bedømt til 5 ud af 5 stjerner

Great Products and Customer Service!

I was gifted a set of the gold minimalist flatware and loved it so much I decided to buy more and make these my every day utensils. They feel nice and sturdy, and are clearly of high quality. We use them often and clean them in the dishwasher all the time and so far no problems. I bought the silver utensil set too and the minimalist dinnerware set. I’m so happy with the entire line of products. I get compliments every single time on everything: the mugs, the bowls, the utensils,… if you are debating I highly recommend making the purchase. Their customer service is AWESOME, I’m super grateful for Shawn who really helped us out and went above and beyond when I had issues with my order (not on their end at all). I’m excited to keep adding to my collection from JazzUpCo and recommending this brand to my friends and family!

14. september 2023
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We're so glad to hear that you love your items! We look forward to seeing your name pop in our orders again. :)

Shawn

Bedømt til 5 ud af 5 stjerner

MINIMALIST/ FRENCH FLATWARE - every piece in the line

There is not much to say about any products I have received from JazzUpCo, other than they are phenomenal quality. They look so good, and are very sturdy! I'm hoping they keep this quality as they go in and out of the dishwasher over the years. Until then, I'll keep ordering.

20. september 2023
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Besvarelse fra jazzupco.com

We're so glad to hear that you love your flatware! :)

Shawn

Bedømt til 5 ud af 5 stjerner

Great customer service and beautiful…

Great customer service and beautiful products! I was really impressed with how they went the extra mile for me.
I recently purchased the gold flatware and noticed a small scratch on one of the spoons. They quickly sent a replacement. Then, I was searching for gold trimmed dinnerware sets and saw a photo on their instagram of a beautiful emerald one but it was no longer on their website. I reached out to ask, not thinking anything would come if it, but they were able to track down the pieces in their international warehouse and I was able to purchase it! In love with all the pieces!

25. august 2023
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Besvarelse fra jazzupco.com

Thanks so much for your kind words and we're so glad that we were able to deliver the gold trim plates to you :) Enjoy your new dinnerware and flatware!

Lawrence, Founder

Bedømt til 5 ud af 5 stjerner

Great quality!

I received my order within a few days of ordering. Yay! Second, I’m so pleased with my Minimalist set that I’m going to order another. The design is chic and modern yet timeless, complimenting my tablescape. The flatware is of good quality and have nice weight to them. I can’t wait to entertain my guests with this set!

3. august 2023
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Besvarelse fra jazzupco.com

So glad to hear that you like the design and quality of your flatware!

Shawn

Bedømt til 2 ud af 5 stjerner

Disappointing

Disappointing. I was sooo excited about the dinnerware - it’s modern, white, and exactly what I wanted. Unfortunately, as soon as I took a single fork to it, to eat, it scratched. I’m so bummed. For $300 I expected more.

26. juli 2023
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Besvarelse fra jazzupco.com

Hey Pratika :)

It's Lawrence here, the founder of JazzUpCo. We do deeply care for our customers. I’ll be here to assist you and we've also reached out to you via email.

As advertized, while all matte ceramics are susceptible to superficial marks from your flatware (due to the matte surface which generates friction when in contact with the flatware), they can be rubbed off by hand, or if they're a deeper mark, they can be rubbed off with a good scrubber and a scouring compound. Be mindful when using steak knives or flatware pieces that are sharp, which may cause these superficial marks.

We've experimented with scratching briefly and they can be easily rubbed off by hand (refer to the attached video sent via email). We then scratched the white plate that we have on hand really hard (as seen in the video), where you can see the marks and scratches form (which is normal for matte ceramics, which are different from the typical glossy dinnerware). Upon washing and scrubbing them, you can see that the marks did fade away, not fully, but significantly. You may try scrubbing it hard with regular dish soap; otherwise, you may use scouring powder like Bar Keepers Friend to make a paste with water, lemon juice, and baking soda, which could work better.

I hope this info helps! And feel free to let me know if I may assist you further.

Thanks so much!

Lawrence, Founder

Bedømt til 5 ud af 5 stjerner

Superb!!!!!

Just received my first purchase of a set of tea spoons and chopsticks. The quality is superb! Absolutely gorgeous and beautiful - and I’m getting ready to now purchase and entire flatware set! Customer service is great! The owners of this business are caring and stand behind their products! Love ❤️

14. juli 2023
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Besvarelse fra jazzupco.com

Thanks so much for your kind review! Lawrence, Founder

Bedømt til 5 ud af 5 stjerner

All the hype is real!

All the hype and the videos that you see in instagram fall short of the amazing experience of holding this flatware. I just ordered my second set. I first got the gold one and now I am mixing it with gold and black. Their service is personalized and fast. 100% recommended!

9. juni 2023
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Besvarelse fra jazzupco.com

Hey Gio! I'm so glad to hear that you'd a positive experience with us! Looking forward to delivering your second set :)

Lawrence, Founder

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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