JAX Tyres & Auto Anmeldelser 1.359

TrustScore 2 ud af 5

2,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The negative terminal connection was not affected by wear and tear as stated by JAX Tyres & Auto Aspley, if that were true I would had to pay Mercedes Benz Newstead QLD not just a diagnostic fee but a... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I was taken advantage of because of my lack of knowledge and then I was emailed by the company asking me to write a review which I did. My review was negative because my experience was negative, they... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Extremely happy with my new O.Z. Racing Leggenda lightweight wheels, wrapped in Bridgestone Adrenalins. Has totally changed my Ford Fiesta ST driving experience. Cars steering is lighter, ride is le... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

went to store in phillip a.c.t looking for a certain brand told not in stock & not sure if at all available BRETT at counter went thru all the brands in stock approx price the same & performance 4 new... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Dækbutik
  2. Butik med biltilbehør

Skrevet af virksomheden

Best Brands. Best Advice. Best Service. Best Price. Tyres, wheels, brakes and suspension.


Kontaktoplysninger

2,0

Under middel

TrustScore 2 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 94 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Bedømt til 5 ud af 5 stjerner

We just visited the Prahran store

We just visited the Prahran store - Colleen on reception was so nice and helpful and got us back on the road within 20mins! We highly recommend the Tax team for all things car service related. Cheers Keith and Luke (South Yarra)

21. november 2020
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Besvarelse fra JAX Tyres & Auto

Hi Keith and Luke, Thank you for the fantastic review! The team at Prahran always strive to provide the most efficient and comprehensive service. We thank you for your support and look forward to seeing you in store soon. Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

Go the extra mile…

I have found Jax tyres cheapest from other quotes in Moorabbin area and have now had a lot of tyres balanced and repaired by them for my cars. They are polite and while I was waiting I watched a lady have a puncture repair but then he checked and pumped up all tyres, she wouldn't have known! Great Service

9. november 2020
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Besvarelse fra JAX Tyres & Auto

Hi Jack, Thank you for the great review. Our team always strive to provide exceptional service and appreciate your kind feedback. We anticipate seeing you again! Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

The customer service is fantastic

The customer service is fantastic. They are friendly and always willing to assist. They don’t disappoint.

5. november 2020
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Besvarelse fra JAX Tyres & Auto

Hi Sandra, Thank you for the fantastic review! The team appreciate hearing that you had an effortless experience in-store and can't wait to see you again! Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service. Rockhampton branch. Prompt. Great advice on which tyre suited and listened to what I wanted. Being a female, with no tyre knowledge, no sarcastic double talk. Well done team. Awesome experience. Definatley will be back.

30. oktober 2020
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Besvarelse fra JAX Tyres & Auto

Hi Lynette, Thank you for the great review. Our team always strive to provide exceptional and professional service and appreciate your kind feedback. We anticipate seeing you again! Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

Jax Erina NSW

Jax Erina NSW
Easy phone booking. Polite on arrival. Called when ready, polite and friendly on the phone. Polite and friendly on pick up. Excellent all round.

23. oktober 2020
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Besvarelse fra JAX Tyres & Auto

Hi Bruce, Thank you for the great review! Our team always strive to provide exceptional service and appreciate your kind feedback. We anticipate seeing you again! Thanks, The JAX Team

Bedømt til 1 ud af 5 stjerner

You would think that fixing a simple…

You would think that fixing a simple puncture from a screw in tyre would be something they could manage. Nope came out they have scratched my mag. Took all the flat shiny surface off the rim. Left all the black grease all over it. They told me I will need new tyres soon on the front. Well I will never be back to buy tyres or to fix a puncture.

16. oktober 2020
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Besvarelse fra JAX Tyres & Auto

Hi Kathryn, As we advised you, the damage to your wheel was not caused in our workshop and upon assessment, it was clear that the scratch/damage was caused by a curb. We are sorry you feel this way and did not want to take up our offer for a valuation of the damage. Kind regards, The JAX Team

Bedømt til 1 ud af 5 stjerner

Dodgy af

Jax Tyres Heatherbrae...Tried to get 2 brand new tyres out of us by failing our inspection. Took the car to somewhere else, whom I even questioned re the tread on the tyres..passed with flying colours. Not only tried to rip us off but was rude and arrogant on the phone. Stick your 'service', we won't be back...

29. september 2020
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Besvarelse fra JAX Tyres & Auto

Good Afternoon, we have no record of you visiting JAX recently and are unable to locate your details in our system. Please get in touch with us at headoffice@jax.com.au to discuss your feedback further.
Thanks, The JAX Team

Bedømt til 1 ud af 5 stjerner

Jax Tyres Aspley

Jax Tyres Aspley
I took in my Range Rover
To get a tyre repaired and after the tyre was removed from the rim was told it was unable to be repaired .
So I booked the car in for 2 new tyres to be fitted to the front, a wheel alignment and my spare to be returned to the under vehicle carrier.
I left the car with them for about 1 hour
And upon returning was told that The wheel winch for the spare was jammed once it had been wound half way down and would not go up or down
So they we’re going to remove and a repair
What was damaged,
I was then also told that the wheel alignment machine was not working and they would rebook it for the following week.
After 2 days of driving around with my spare wheel in The back of the car I called Jax
And was told that a couple of staff members had looked at the wheel winch and were unable to fix it so the guy on the phone said he would take it home as he had other tools
And would fix it.
The following day I get a call from the girl in the office to say they were unable to fix it
And gave me a quote of $495.00
Which I said I think Jax should be paying for this as it was working fine when it was brought in
Then I had the manager come to the phone denying they had damaged it and said it was already broken
If that was the case why was the staff trying to repair it?
He then said I would have to pay for a new one which he said was a cost of $495
I had already called and had a price for a new one for $250
So I said to the manager I will meet you half way with the cost of your quote
So he would pay me $250
And he came back to me and said he would pay half of my quote for $125
They would happily charge me $495 for something they broke but wont even pay me
Half of that quote they offer me half of my cost
I will be reinstalling it myself
This has been 3 weeks now I still haven’t been called to book in the roadworthy
And still have spare wheel in the back of the car
And they still have the winder that they removed
I would expect to have a new spare wheel winder fitted to my car to replace the one that was broken
And the cost of a wheel alignment thrown in for the inconvenience
As I know if the wheels start to wear on one side they won’t cover this because there was no alignment done
Not Happy
Barry

13. september 2020
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Besvarelse fra JAX Tyres & Auto

Hi Barry, thank you for your feedback and we are sorry to hear you had a negative experience in store. Our team at JAX Aspley are always extremely cautious and respectful in their work and as advised to you, the winder had been damaged prior to your visit and we wanted to rectify this for you (we have video footage to that effect). We are sorry for not letting you know prior to us attempting to repair for you and because of this, we are in the process of sourcing a new winder as a gesture of goodwill. It was unfortunate that our wheel aligner was out of action when you arrived meaning we were unable to complete this at that time. Please feel free to contact us at your earliest convenience to discuss further. Thanks, The JAX Team.

Bedømt til 1 ud af 5 stjerner

Went to forster store ordered new rims…

Went to forster store ordered new rims and tyres sales person was patronizing I think his name was Andrew.as they were a local store I went ahead after being told they would be ordered and delivered the next day after not hearing anything for 3 days I contacted them for the next few days only to get the same response that they don’t now where they are it’s being 10 days now and haven’t heard back from them. Got the same rims and tyres from another dealership today can’t understand why they are like this

25. august 2020
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Besvarelse fra JAX Tyres & Auto

Hi Kell, Thank you for your feedback. We do recall you being quite friendly and chatty with our staff, so apologise if you didn't receive the friendly service you expected. We charged you the standard price for a puncture repair which was completed to the Australian standard. Please get in contact with us on 02 9964 4000 if you would like to discuss further. Regards, The JAX team

Bedømt til 3 ud af 5 stjerner

Lossing my Hubcaps

The services was great. I got 2 new tyres and a wheel Alignment on Saturday 15th of August 2020. I wasn't impressed by lossing 2 hubcaps, 1 on Saturday 15/8/20 and the another 1 on Sunday the 16/8/20

22. august 2020
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Besvarelse fra JAX Tyres & Auto

Hi Tanya, Thank you for your feedback. We apologise for misplacing 2 of your hubcaps and have ordered in a new set for you. We will contact you when these have arrived in store and will fit them to your vehicle. We look forward to seeing you again soon. Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

Tweed Heads Jax

Tweed Heads Jax. Been going here for years, consistently excellent service. Bought a newer set of wheels for my Audi A6 Allroad, and tyres. Unfortunately the newer wheels had a slightly bigger hub size. Jax rang around and found a local guy who could make the adaptors to make the wheels fit. No charge. These guys are experts in their field.

19. august 2020
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Besvarelse fra JAX Tyres & Auto

Hi Tim, Thank you for the terrific review! Our team enjoy working with each of our valued customers to find the best solution for them. We look forward to finding another solution for you when you are next in store. Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

Excellent work on my car..10/10

I must admit i had neglected my car maintenance, so when i took it into JAX in Prahran, i was not looking forward to what was to come. However, the comprehensive list (not unexpected) of what needed repairing was totally explained and a scheduled course of repairs over the following few weeks was put in place. After the majority of work was done, i can honestly say my car has never been so great to drive. The new Michelin tyres are amazing (quiet and they seriously hold the road), the engine is running as smooth as silk and i have already noticed the massive improvement in fuel economy. Cant throw enough accolades at the JAX team, bloody brilliant service and clearly first rate tech skills. 10/10

30. juli 2020
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Besvarelse fra JAX Tyres & Auto

Hi David, Thank you for the fantastic review! The team at Prahran are pleased they could assist you in a way that met your needs and appreciate your supportive and enthusiastic feedback. We look forward to seeing you again. Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

I have 14 cars and have been dealing…

I have 14 cars and have been dealing with Andre Keyzer for years he runs a great crew, his staff work hard and pleasant to deal with I always get great prices, they squeeze me in often and I couldn’t be happier

18. juli 2020
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Besvarelse fra JAX Tyres & Auto

Hi Peter, Thank you for the fantastic review! The team at Ashmore are pleased they could assist you in a way that met your needs. We look forward to seeing you again. Thanks, The JAX Team

Bedømt til 4 ud af 5 stjerner

Great Service

Booked in for a tyre rotation and as always it was no problem. Great service. Thanks

17. juli 2020
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Besvarelse fra JAX Tyres & Auto

Hi Phillip, Thank you for the good review. Our team appreciate your kind feedback and hope to see you again! Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

New Tyres

Just had a new set of tyres put on my Honda 2008 CRV at Penrith this morning by the boys.Great price, saved heaps.great job & service. Very friendly guys. Will recommend again!

15. juli 2020
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Besvarelse fra JAX Tyres & Auto

Hi Michael, Thank you for the fantastic review. The team at Penrith appreciate hearing that you had an effortless experience in-store and can't wait to see you again! Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

Trustworthy and pleasant.

Always a pleasure to deal with the guys at your Tweed Heads store. No BS always pleasant and trustworthy.
Can't ask for more
Thanks John

7. juli 2020
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Besvarelse fra JAX Tyres & Auto

Hi John, Thank you for the great review. We are pleased you had an enjoyable experience at our store and look forward to seeing you again! Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

White wall tyre on C10

Hi , I would like to thank Shane and he’s staff at Jax Albury for there awesome service today after he fit me in to put my white wall tyres on my 1962 Chevy C10 pickup and they went out of their way to accommodate my needs. Thanks Guys I will be back for sure.

3. juli 2020
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Besvarelse fra JAX Tyres & Auto

Good morning and thank you for the fantastic review! The team at Albury are pleased they could assist you in a way that met your needs. We look forward to seeing you again. Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

JAX Tyres Artarmon - Honest & Super Helpful

If you need new tyres and want to go somewhere honest for a good deal and great service, so see Scott Downey and the team at JAX Artarmon. I thought I needed 3 new tyres, and got a quote for 3. When the team had a look, Scott didn't do what 99% of other vendors would do and maximise their sales by fitting 3 tyres - instead, he came back to me and said I think you only need 2, and the pricing was very competitive. I'll be recommending his team (JAX Artarmon) to anyone I come across who needs new tyres. Top bloke, top service.

29. juni 2020
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Besvarelse fra JAX Tyres & Auto

Hi Philip, Thank you for the fantastic review! The team at Artarmon are pleased they could assist you in a way that met your needs. We look forward to seeing you again. Thanks, The JAX Team

Bedømt til 5 ud af 5 stjerner

Tweed heads branch gave great price and…

Tweed heads branch gave great price and great service

24. juni 2020
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Besvarelse fra JAX Tyres & Auto

Hi Leanne, Thank you for the terrific review! Our team are pleased we could provide you with a great deal and superb customer service. We look forward to your next visit. Thanks, The JAX Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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