I was thrilled with the fabric I ordered which arrived in excellent time and well packed. Sadly, on examination there was a flaw in the product and JC were brilliant dealing with alternative solutio... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There was no notification that a delivery had been attempted and then taken to my chosen delivery place if no one was in. I was about to call to find out where it was and went onto the tracking refer... Se mere
Despatched Tuesday and delivered Thursday. V impressed. Found material to be the best price/top quality by far and got 10% off as a new customer. Will definitely order from here again. Thank you! 5⭐️
Lovely wallpaper at a bargain price.It arrived very quickly, well within your schedule of 4-6 working days. So quickly after one working day and a weekend! Easy to put up. I will certainly use you... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Jane Clayton started making curtains at her kitchen table in the late 1970s; her devotion to superior quality and craftmanship earning her an esteemed reputation in the interior design community. Fast-forward 40 years and Jane Clayton & Company is one of the most well-respected names in the world of fabric, wallpaper and made to measure furnishings. Since 2013, Jane Clayton & Company has been headed up by Jane’s son Bertie whose vision for a more inclusive approach to interior design has resulted in a diverse but carefully curated collection. Our range of fabric, wallpaper and made to measure pieces now features over a hundred brands and caters to a variety of tastes and budgets, from coveted high-end designers to emerging independents and popular household names. With dozens of new collections added each week, there’s always something new and unexpected to discover.
Kontaktoplysninger
Jane Clayton & Company Retail Ltd, Paulton House, BS39 7SX, Bristol, Storbritannien
- 01761 404505
- janeclayton.com
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ottimo acquisto
Ottimo acquisto. Ottimo prezzo. Spedizione rapida. Arrivato tutto bene
Great wallpaper
Great wallpaper. Competitive price and speedy delivery.
Excellent experience
Excellent experience
The carpet is great value for money and as I expected it to look.Its very very nice. Very quick from order to delivery. Delivery firm and driver great on the day.
Really lovely cushions
Really lovely cushions - will definitely order again!
Excellent customer service
From the moment I rang, the staff were very helpful, my query about the price match was answered and my material was delivered very quickly. To be honest I didn’t know it was coming so something must have gone wrong with the courier notifying me but all in all that’s just a computer glitch!! Very happy. Thank you
ordered a sample and no disclosure your…
ordered a sample and no disclosure your outside of the US, where's my sample?
Outstanding service
Outstanding service with a high standard of products
Super service
Super service, great price, and really happy with the product! Thank yoi
Excellent service
Excellent service, speedy delivery highly recommended
Great service in sorting out a delivery…
Great service in sorting out a delivery issue. Issue effectively dealt with and it was reassuring to be able to talk to someone within 30 seconds of contacting them on two separate occasions. As we all know this isn't always the case!
Terribly slow delivery
Terribly slow delivery. The estimated delivery times for wallpaper that are shown on their website are false, particularly if the recipient is in the US. Instead of 2-4 business days, I'm still waiting for my wallpaper 10 days later. The US customer service number is also not staffed, so the only way to reach the company is through email.
I was really disappointed with my…
I was really disappointed with my experience. The rug itself is nice, but it arrived badly packaged (an open plastic bag and nothing else) and had visible dirty marks on the back as a result. I emailed the company twice with photos, but I’ve had no reply. For the cost, I expected better care in packaging and a response from customer service. Unfortunately, I can’t recommend based on this experience.
Absolutely first class service with…
Absolutely first class service with great choice, value and communication re delivery schedules. A bargain in the outlet as well. Highly recommended.
Poor communication and lack of customer service.
Ordered 3 rolls of wallpaper on Sunday 5 October. The following day I got an email to say lots of their wallpaper was reduced in the sale. I checked and mine was included.I checked my order and it hadn't been dispatched. So, I reordered at the cheaper price and emailed them to advise I wished to cancel the order as I had re-ordered. This email was sent on Tuesday 7 October.
Unfortunately, they either didn't open or respond to this email until Thursday 9 October and they said they had already sent it.
Rather than cancelling the new order and refunding the difference as a gesture of goodwill, they have made me spend £7.05 to return the second order. This was not an easy process either as we sent emails backwards and forwards and I felt like I was getting nowhere.
Woul I recommend them? No, I most certaily would not as the whole experience was a 'jobsworth', one.
Excellent customer service
Very quick delivery ! Phone contact really nice, with nice people and real customer service
Lovely fabric at a great price
Lovely fabric at a great price. Colour was accurately represented and.dispatch, receipt and communication were excellent.
Wallpaper was awful quality even though…
Wallpaper was awful quality even though it’s Morris & co, for the price I was shocked. My decorator couldn’t work with it as it was just so thin.
Trying to return the rest of the rolls is becoming quite difficult!!
Find a wallpaper website that has a better returns system just in case.
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