Jack Wills Anmeldelser 

22.916
•
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Order a pair of track bottoms from the website for £50, only to receive the track bottoms with a 50% off label and £25 price tag attached. Completely ripped off. Ever since sports direct / frasers gr... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent experience with Jack White customer service. Thank you Wenzile, you were an absolute star getting sorted Evri’s loss in transit of my order and getting a new one shipped! Even if Evri’s ‘ne... Se mere

Bedømt til 5 ud af 5 stjerner

We saw a Jack Wills hoody jacket in their shop in Street but they didn’t have one that just had the logo on it so we ordered direct online. Website was easy to use as well as ordering. Quick confirmat... Se mere

Bedømt til 3 ud af 5 stjerner

Hello, I received my order and I’m very disappointed. Unfortunately, the anti-theft security tag was left attached to the hoodie. Could you please advise how this can be resolved as soon as possibl... Se mere

Virksomhedsoplysninger

  1. Tøjbutik
  2. også i
  3. Butik med modetilbehør
  4. Dametøjsbutik
  5. Herretøjsbutik

Om Jack Wills

Skrevet af virksomheden

From our coastal roots in the town of Salcombe, Jack Wills is a heritage fashion and lifestyle brand. We epitomise a carefree, youthful spirit which embraces freedom, independence and adventure. Creating clothing and accessories for people who appreciate effortless design, high-quality finishes and attention to detail; Jack Wills is best known for its heritage-inspired pieces. Ever-evolving to support all aspects of youth lifestyle, we create sporting classics, lazy-day staples and boardroom-ready looks.

Customer Service Opening Hours


Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00

(All Times are GMT)

Contact us via Customer Care

Kontaktoplysninger

  • Unit A, Brook Park East, Meadow Lane, NG20 8RY, Shirebrook, Storbritannien

  • jackwills.com

3,4

Middel

TrustScore 3.5 ud af 5

23 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(22.916)

138 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Ordered a men’s gilet and you’ve sent a…

Ordered a men’s gilet and you’ve sent a child’s one and now surprise surprise no number to contact anyone just an email which apparently is very busy due to time of year!! Can’t take back to store because it’s an online purchase!!
Not good enough

11. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful shop and staff

Cold and rude … best way I can describe the jack wills store at junction 32. The staff look down their noses thinking they are better than anyone in the store. Also everytime I go in that shop someone follows me round!! Did complain about it happening everytime and they just shrugged it off if you can’t let customers wander round the shop maybe get some security? It does fire up the emotions physically and mentally. In all the shops at junction 32 I’ve never had it happen all of the staff have been so lovely and helpful and no one’s followed me as soon as I step in the shop. Think your staff need some advice on what they should be doing! Will be a long time time before I go back there!!

27. november 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Wrong price tag.

When something is ordered online ensure the item ordered is labelled with a price tag that matches the price paid by the client. I ordered a ladies sweatshirt £54.99 and when the item arrived it had £40 label on it. The company (Frasers) requested photographic evidence which was impossible as I’d already posted it as a present for someone.

24. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Thank twice before you purchase

I purchased two items at full price. When they arrived I noticed the price tags had been reduced to sale. I contacted customer service and they said as a 'goodwill gesture' they would send me e vouchers for the difference in price as they don't offer refunds. This is breaking UK consumer laws as I was misled. I will pursue this matter till I receive a full refund back into my account!

7. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Easy to order and return for a different size!

I ordered a jacket for my daughter birthday, it arrived in good time. Unfortunately it was too small, but I was pleasantly surprised the item was still in a stock in a bigger size, so I ordered this and then found the return a very easy process. Evri is collecting it today!

23. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

HIGH QUALITY COTTON

The quality of the cotton fabrics is excellent and the colours don’t fade despite numerous washes. They regularly update their styles and the range is extensive.

27. april 2025
Bedømt til 1 ud af 5 stjerner

NO REFUNDS??…

Went into the store and picked up a few things , I didn’t have a lot of time to try on so I just tried them on later at home only for them not to fit. As you would I took them back into store for refund as any other store does just for them to refuse refund so now I’ve had to spend it online on stuff I don’t even want!! Give me my money back

29. november 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Wrongly priced products.

The Bayton grey marl joggers I received have been labelled up with a sale price sticker of £30, yet I have paid the full price of £44.
Also the grey adult gloves I ordered have a promotion sticker on advertising 2 for £15, but that option was not available on the website.
So I feel like I have been ripped off. You should not be sending out promotional stickered stock, as these are false claims.
Then when I trees to contact you via email, there was no option available for the query I had.
So a very disappointing experience all in all.

29. november 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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