Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

I like to support a small business so I thought I’d give jacks lab a try. They get two star because yes I eventually received what I paid for but goodness I did pay dearly for it, but... Se mere

Bedømt til 5 ud af 5 stjerner

Goods and service received: 250D 35mm film with processing, standard scans (6MP), negatives returned. Kept well informed of progress; did what they said according to plan; no scratches or dust on the... Se mere

Bedømt til 5 ud af 5 stjerner

A fantastic and reliable film lab - used both colour and b&w services for 35mm film for over than a year! I always gets super quick replies when I enquire about certain services / processes. I love po... Se mere

Bedømt til 5 ud af 5 stjerner

couldn’t recommend jack’s lab enough. i used them for the first time recently for 35mm film developing and will definitely keep using them in future! found it super easy from start to finish. paid for... Se mere

Virksomhedsoplysninger

  1. Fotolaboratorium

Skrevet af virksomheden

Jack's Lab is an independent boutique film processing lab, based in Bristol, offering mail-order or local drop off services. We're a small team of photographers with a passion for film and years of experience working with it - We know how precious your film is and we'll treat it as if it were our own. We are a super friendly and inclusive lab, with high quality services available for all levels of film photographers, whether it's a do-everything-for-me deal, or you're after something a bit more bespoke.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

188 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Disappointed customer:I was emailed to say I have some…

Although I couldn't work out what value credit jack's lab said I was entitled to, they read my review and said they would have reimbursed me if I had got in touch and explained to them that i would 't have any films to develop in future. So thank you Jack's lab, you showed me that you can adapt your terms and conditions thank you.

25. juni 2024
Jack's Lab-logo

Besvarelse fra Jack's Lab

Hi Mandy, we’ve just sent you an email in the hope we can resolve this.

As we mentioned in the email, it’s a real shame you felt the need to leave such an inaccurate and negative review without first contacting us to resolve your issues.

Firstly, your order was two very old rolls of Verichrome which unfortunately, despite our best efforts, didn’t produce any images. This is always a shame, but we have a very generous policy of offering store credit to customers for any unused services (we still need to charge for the cost of development), in this instance this would have been the cost of the scans and prints your ordered.

You were given store credit for these unused services as is our default policy.

However, if you thought you might not require film processing services again in the future, you could have contacted us to explain this and we would have gladly understood your situation and offered a refund in this instance, for services unused.

Instead of doing this, you placed an order for a t-shirt that it appears you don’t even want, and used (some) of your store credit against this order.

As I said in our email, we are more than happy to refund you instead of store credit, and we’ll even let you keep the t-shirt now that it’s been sent out to you.

Please consider the review you’ve left and whether it tells an accurate story of your experience with us. We’ll be flagging it with Trustpilot as an inaccurate representation of your experience with us.

All the best.

Bedømt til 5 ud af 5 stjerner

Really good quality scans

Really good quality scans, takes a few days longer to process and deliver but was worth the wait. Will use them again.

26. juni 2024
Uopfordret anmeldelse
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Besvarelse fra Jack's Lab

Awesome to hear how happy you are George. We're working hard to reduce turnaround times, but really appreciate your patience. Thanks for the great review.

Bedømt til 5 ud af 5 stjerner

Great quality images

I have used Jacks Lab twice now for developing film and they take great care with the images and havent let me down once. Highly recommend using them!

25. juni 2024
Uopfordret anmeldelse
Jack's Lab-logo

Besvarelse fra Jack's Lab

Thanks so much Aidan, appreciate your kind words. Look forward to seeing more of your film in with us again soon.

Bedømt til 5 ud af 5 stjerner

Such a brilliant and helpful team

Such a brilliant and helpful team: down to Earth and know their stuff! Prints always come back bangin'

12. juni 2024
Uopfordret anmeldelse
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Besvarelse fra Jack's Lab

Thank you mate, always appreciate you.

Bedømt til 5 ud af 5 stjerner

Easy to use

Easy to use, reliable service, scans of a good quality and negatives returned in good condition.

8. juni 2024
Uopfordret anmeldelse
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Besvarelse fra Jack's Lab

Thanks so much for the kind words, very much appreciated

Bedømt til 5 ud af 5 stjerner

Responsive, fast delivery and great scans

Really helpful team over email and in-person. Got my scans delivered a day earlier than they said they would - all great there too - and great support after when I had a question. Thank you!

23. maj 2024
Uopfordret anmeldelse
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Besvarelse fra Jack's Lab

Thanks so much for taking the time to write such kind words. Always happy to support, before during and after. Look forward to seeing more of your film with us again soon.

Bedømt til 5 ud af 5 stjerner

Very happy!

Very easy company to work with. Communication was great and regular, and the process of development very smooth. What's more, they even managed to magic pictures from an old slide film that had been sat in a warm drawer for over twenty years! Very happy with the service. Thank you

2. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Jack's Lab are fantastic

Jack's Lab are fantastic. My husband found an old family camera which had the possibility of holding photos of his late father.

I went into the lab in person and had a very lovely conversation with the team and they guided me through my options and pushed my order through knowing that there could have been old photos of my late father in law on there. Unfortunately, there weren't any, but the family day out recorded on there sparked family conversations.

I wouldn't hesitate in using this company again and would highly recommend them, especially as a complete camera novice.

18. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

ECN2 film and old camera put to test

Goods and service received: 250D 35mm film with processing, standard scans (6MP), negatives returned.
Kept well informed of progress; did what they said according to plan; no scratches or dust on the JPGs; good dynamic range chosen so you could adjust brightness, colour balance etc according to taste, within 8bit JPG limits; not much film grain visible. Showed Retinette IIB still working as well as ever. Unfamiliar ECN2 film/"remjet removal"C41 process worked fine. Yield was 34 frames. Will use goods/service again. Thank you.

9. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant 🤩

Honestly can’t fault the process at all. Sent them off yesterday first class and paid for express developing and arrived in my inbox today!

Fantastic results will definitely be using these guys again (might have to pop into the studio too)

21. marts 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

"Plainly and simply I don’t mess with…

"Plainly and simply I don’t mess with people, their toys or their money"
Example of sealed near mint on the card items sent:
Thunder punch
Clamp champ
Stratos winged warrior
Buzz off spy in the sky
Blast attack robotic warrior
Mega blaster
ROKKON COMET WARRIOR
Mosquitor
Gwildor
Hordak
Squrod
Hordak hurricane
man e faces robot monster
Mer man
Original he man
This list was a portion of these toys sent to this man. Refused to give me a printout of the inventory.
As soon as I questioned him, he got nasty and knowing I used that money for my client.
Make it right Chris !
I completely disagree with Chris, cause of course he can smell a desperate first time seller and take advantage of that person. Maybe a misunderstanding! Yes he is fast, replies quickly but what I sent him in 3 boxes, on the market piece by piece $13000. Nearly 35 email messages between us but in the end he did me and my client wrong. Time was important and understand I wasn't going to see that price. But my understanding $3500 for deposit and up too $3500 once he receives them and checks them out.
I followed his details on packing did exactly what he asked
under general
8. Once packed, email me your PayPal email address, and if you want a deposit, I will make one up to the total amount. However, if you want a check, I can remit it after receiving the package.
Again Chris only sent $2700 and I ended up being charged for the shipping $80 off of the amount sent.

19. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Jack's Lab

This is…odd. Spam?

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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