Izzi of Baslow Anmeldelser 

429
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Shortly after ordering my boots I received a call from a lady (sorry can’t recall her name) who wanted to let me know they weren’t in perfect condition because the soles were slightly marked where som... Se mere

Bedømt til 5 ud af 5 stjerner

Buying from Izzi was a last minute purchase and I needed it quickly. I was thrilled that it arrived within 48 hours of purchasing, beautifully packaged and exactly as expected. Izzi have an excellent... Se mere

Bedømt til 5 ud af 5 stjerner

Wow what a huge selection of gorgeous clothing. excellent sale items too!! Staff are hugely friendly and helpful and very knowledgeable knowing their stock & recommends on what looks great together.... Se mere

Bedømt til 5 ud af 5 stjerner

This is Derbyshire’s hidden gem. We arrived 20 minutes before closing time and yet the staff constantly reassured us that we didn’t need to rush and went the extra mile for us; in the end, we left 20... Se mere

Virksomhedsoplysninger

  1. Tøjbutik
  2. også i
  3. Butik med modetilbehør

Skrevet af virksomheden

Peak District’s best kept secret, Izzi of Baslow stocks ladies fashion from Marc Cain, Luisa Cerano, MaxMara, Paul Smith and more. Fancy joining The Izzi Family? Sign up to our weekly newsletter and get 10% off your 1st full-price order. As always, we look forward to your visit - online or in store. Love, Izzi and the Girls xxx


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

429 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(429)

86 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Good High Quality Service

Looking for an item online and found it at Izzi of Baslow. Item was posted immediately and arrived in pristine condition and at a fantastic price. Highly recommended and would definitely use this business again.

26. februar 2024
Bedømt til 5 ud af 5 stjerner

Fantastic customer service

I cannot recommend this company enough. I received my beautiful dress swiftly. I live in Spain and was given excellent customer service about import duty. I am a very happy customer and will be using this company again. Super service.

26. januar 2024
Bedømt til 5 ud af 5 stjerner

Oui Brand

I order Oui brand items usually (& sometimes Marc Cain) from here (so know my size) which have sold out locally. Like the website, good communication & prompt delivery.

25. januar 2024
Bedømt til 5 ud af 5 stjerner

A bit disappointed with the website

A bit disappointed with the website, which needs to be kept updated. I ordered something that later I was advised was out of stock. On revisiting the website, it was still being advertised as available, again ordered, again out of stock.

29. december 2023
Izzi of Baslow-logo

Besvarelse fra Izzi of Baslow

Dear Cheryl, thank you for your feedback! We sincerely apologise for the very late response and the inconvenience you've experienced with our website. We understand how frustrating it is to find items that are out of stock after ordering. Your comments are invaluable to us, and since receiving your comments, we've been actively working to improve our inventory updates. We appreciate your patience and hope to provide you with a smoother shopping experience in the future.
Best wishes,
Izzi and the Girls xxx

Bedømt til 5 ud af 5 stjerner

Normally buy online

Normally buy online
Have something to suit everyone Wide range of clothing and accessories
Easy to order
Prompt delivery, easy to return

28. december 2023
Izzi of Baslow-logo

Besvarelse fra Izzi of Baslow

Dear Jenny, thank you for your wonderful review! We sincerely apologise for the delay in our response, but we're so glad to hear that you enjoy our wide range of clothing and accessories. It’s great to know that you find our ordering and delivery process easy. We look forward to serving you again soon!
Best wishes, Izzi and the Girls xxx

Bedømt til 5 ud af 5 stjerner

Excellent service

excellent . Service always good . Velvet leggings stunning

29. december 2023
Izzi of Baslow-logo

Besvarelse fra Izzi of Baslow

Dear Judith, thank you for your lovely review! We sincerely apologise for our very late response, but we truly appreciate your patience. We're delighted to hear that you found our service excellent and that you love the stunning velvet leggings! Your support means the world to us, and we look forward to welcoming you back soon!
Best wishes,
Izzi and the Girls xxx

Bedømt til 5 ud af 5 stjerner
Izzi of Baslow-logo

Besvarelse fra Izzi of Baslow

Dear Samima, thank you for your review! We sincerely apologise for our delayed response and any inconvenience it may have caused. We're delighted to hear that you enjoyed the quick delivery and love your raincoat! We appreciate your support and look forward to serving you again in the future.
Best wishes,
Izzi and the Girls xxx

Bedømt til 3 ud af 5 stjerner

I appreciate I was buying sale goods…

I appreciate I was buying sale goods but I did not expect to receive trousers which had dirty marks around the bottom of both hems - visible when trying on. I loved the trousers - what a shame they were sent out like this.

28. december 2023
Izzi of Baslow-logo

Besvarelse fra Izzi of Baslow

Dear Yvonne, we sincerely apologise for our very tardy response, and we appreciate your patience during this time. We are truly sorry to hear about the condition of the trousers you received. This is not the standard we strive for, and we understand how disappointing it must have been. Your feedback is invaluable, and we have already addressed this with our team to prevent similar issues in the future. We hope to restore your faith in us, best wishes, izzi and the Girls xxx

Bedømt til 4 ud af 5 stjerner

Shopping at Izzi of Baslow

Whenever I have contacted Izzi I have received friendly and helpful response.
I have never shopped in the boutique but have made purchases on line or over the telephone.
The only disappointment was with the recent on line purchase, when we agreed on a delayed dispatch date but the instructions were not followed and the parcel arrived while I was away. Inconvenient and cumbersome to sort out.

27. december 2023
Izzi of Baslow-logo

Besvarelse fra Izzi of Baslow

Dear Jana, thank you so much for your feedback! We sincerely apologise for the very tardy response and the inconvenience you experienced with your online purchase. We strive to follow all instructions closely and regret that we fell short in this instance. We're grateful for your continued support and are here to help resolve any issues. Please feel free to reach out directly, and we’ll ensure your next experience with us is seamless. We look forward to serving you again soon!
Best wishes, Izzi and the Girls xxx

Bedømt til 1 ud af 5 stjerner

Luisa Cerano T clutch bag…

I ordered a Luisa Cerano T clutch bag on the Izzi of Barlow online website. This item had a 3-5 day delivery timeframe. Three days later I checked the tracking schedule only to notice that the item had now been cancelled! I had been given no notification whatsoever to explain why this was the case especially as the order had been accepted and confirmed. I called and spoke to Catherine on the telephone who advised me that they had spent two days trying to find this handbag in their stock supplies and couldn’t find it. So they cancelled my order. She said that she had sent me an email which is not true (I even checked my Junk mail). I am annoyed with their lack of professionalism and the way it was handled - I initially had to call them to enquire the reason behind the cancellation. Even though Catherine apologised I’m totally disappointed and dissatisfied. It’s been a total waste of my time as 5 days down the line I am empty handed, have no handbag and will have to wait an additional 3-5 days to receive a refund!

5. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Items arrived promptly, and well packed. Loved the P.J s, but unfortunately the trousers were not a good fit for me. Returns very straightforward however. I look forward to shopping again with Izzi soon.

29. december 2023
Izzi of Baslow-logo

Besvarelse fra Izzi of Baslow

Dear Amanda, thank you for your review! We apologise for the delay in our response but are glad to hear your items arrived promptly and that you loved the PJs. We're sorry the trousers weren't a perfect fit, but we appreciate your understanding regarding the return process. We look forward to welcoming you back to Izzi soon!
Best wishes, Izzi and the Girls xxx





Bedømt til 5 ud af 5 stjerner

A great easy to use web site

A great easy to use web site , even had phone call to check address before sending , very good service would use again for sure .

29. december 2023
Izzi of Baslow-logo

Besvarelse fra Izzi of Baslow

Dear Ruth, thank you for your kind words! We sincerely apologise for the delayed response but are thrilled to hear that you found our website easy to use and appreciated our attention to detail with the phone call. We look forward to serving you again soon! Best wishes, Izzi and the Girls xxx





Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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