I have numerous orders with them and it’s always been very fast. Last order arrived damaged (not their fault) 3 vapes unusable. I emailed them (with photos of the damage) and they responded same day a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cant afford to keep smoking cigarettes tried various vape kits like the aspire and arc series They all made me cough in the transition so I went to the local shop and bought this vape kit.still... Se mere
Virksomheden har svaret
Got caught out without any of the new 4 in 1 vapes as most supermarkets still haven’t sold off their air pods yet and haven’t rolled out the new. IVG was a life saver and delivered the next day. New f... Se mere
Virksomheden har svaret
Very good quality products,affordable in price as well. The only downside is that I am paying for one day delivery but never arrives in one day. Other than that, no issues
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website.
Kontaktoplysninger
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Storbritannien
- customercare@ivapegreat.com
- ivapegreat.com
4,3
Fremragende
505 anmeldelser
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra I Vape Great
Hi, we’re really sorry to hear that you haven’t received your order.
Please contact our support team as soon as possible via live chat or email at customercare@ivapegreat.com with your order number and details, and we’ll look into this for you right away.
We understand how frustrating this is and we’ll do our best to resolve it quickly. Thank you for your patience.
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hello Jay,
Thank you so much for your kind feedback! 😊 We’re really pleased to hear you enjoyed the flavour and are happy with the quick delivery, competitive pricing, and great customer service.
Your support means a lot to us, and we look forward to serving you again soon.
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hi, thank you for your feedback, we’re really glad to hear you’re happy with the product and pricing 😊
We’re sorry to hear the delivery experience wasn’t up to standard. That’s not what we aim for, and we appreciate you letting us know. If you’d like us to look into what happened with your order, please feel free to contact our support team via live chat or email us at customercare@ivapegreat.com with your order details.
Thanks again for your honest review, we really appreciate it.
Kind regards,
The IVG Team
The xl35 starter kit has just stopped…
The xl35 starter kit has just stopped working after 1 and a half use, I was expecting it to last a lot longer with it being a reusable device. The one it came with was fine. I changed it as it ran out and it lasted for one of the halves going down. Even tried using a completely new pod and not working.Quite disappointed
2. april 2026
Uopfordret anmeldelse
Besvarelse fra I Vape Great
Hi, thank you for your feedback and we’re really sorry to hear about the issue with your XL35 starter kit.
This definitely isn’t the experience we want you to have, especially as a reusable device. From what you’ve described, it may be worth trying a full recharge, ensuring the pod is properly seated, and checking for any connection issues, but if it’s still not working with a new pod, it does sound like a fault.
Please reach out to our support team via live chat or email us at customercare@ivapegreat.com with your order details, and we’ll be happy to look into this and help resolve it for you as quickly as possible.
Thanks again for bringing this to our attention, and we’re sorry for the inconvenience.
Kind regards,
The IVG Team
IVG pro refills x4
Fast delivery items arrived 24 hours after I ordered excellent service and good price no complaints
27. marts 2026
Besvarelse fra I Vape Great
Hello Chris,
Thank you so much for your feedback! 😊 We’re really pleased to hear your IVG Pro refills arrived quickly and within 24 hours, and that you’re happy with the service and pricing.
Your support means a lot to us, and we look forward to serving you again soon.
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hi Geoff,
Thank you so much for your kind feedback! 😊 We’re really pleased to hear you’re happy with the quality of the product and our service.
Your support means a lot to us, and we look forward to serving you again soon.
Kind regards,
The IVG Team
Wronge flavour was sent
Wronge flavour was sent. But the vape itself is good. I ordered menthol and they sent me a cherry one which I dont like. Not sure of the order date but it was a couple weeks ago
2. april 2026
Uopfordret anmeldelse
Besvarelse fra I Vape Great
Hi, thank you for your feedback and we’re really sorry to hear you received the wrong flavour.
We understand how frustrating this must be, especially when it’s not the flavour you ordered. If you’d still like us to look into this for you, please contact our support team via live chat or email us at customercare@ivapegreat.com with your order details, and we’ll do our best to resolve it.
We’re glad to hear you’re happy with the vape itself, and we really appreciate you taking the time to let us know.
Kind regards,
The IVG Team
Great prices always something on offer
Great prices always something on offer. The points are a good bonus. As well as fast delivery
27. marts 2026
Besvarelse fra I Vape Great
Hello Jemma,
Thank you so much for your fantastic 5-star review! We're really glad to hear you're enjoying our great prices and regular offers. It's also great to know that you're making the most of our rewards points and fast delivery service. We truly appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hello Justin,
Thank you for your kind words and 5-star review! We're so pleased to hear you think highly of our company and products. Your support means a lot to us, and we look forward to continuing to provide you with great service and quality items in the future!
Kind regards,
The IVG Team
great choices available
great choices available
next day delivery even
tho i paid for standard.
amazing deals
i paid a lot more for one
than i did for 4 complete units
defo recommend
and i shall defo be doing
another order
26. marts 2026
Besvarelse fra I Vape Great
Hello Jenny,
Thank you so much for your amazing 5-star review! We’re really pleased to hear you’re happy with the wide choice available and the great value you’ve found with our deals. It’s also great to know your order arrived quickly, even with standard delivery.
We truly appreciate your recommendation and are delighted you were able to get such fantastic value on your purchase. We look forward to serving you again in the future!
Kind regards,
The IVG Team
I think ymagicous are doing a excellent job…
I think yous are doing a excellent job with your ivg vape site it is easy to use which I do frequently it's just a very good site for what I need and it's simple to use the deals are great aswell as all the different flavours I just love it and cant say enough good things about yous all I can say is magic and I'm glad I'm a part of it thank you ivg for my good experience 😊
27. marts 2026
Besvarelse fra I Vape Great
Hi Joseph,
Thank you so much for your amazing review! 😊
We’re absolutely delighted to hear how much you’re enjoying the site and finding it easy to use, that’s exactly what we aim for. It’s great to know the deals and variety of flavours are hitting the mark for you too!
Your kind words really mean a lot to our whole team, and we truly appreciate you taking the time to share your experience. We’re so glad to have you as part of our community.
Thanks again for your support. It’s customers like you that make what we do so rewarding!
Kind regards,
The IVG Team
Amazing products and quick delivery too
25. marts 2026
Besvarelse fra I Vape Great
Hello,
Thank you so much for your kind words! 😊
We’re really glad to hear you’re loving the products and that the delivery met your expectations. Providing great quality and fast service is exactly what we aim for!
We truly appreciate your support and look forward to serving you again soon
Kind regards,
The IVG Team
Loads of choices,easy to order and fast…
Loads of choices,easy to order and fast delivery,great.
27. marts 2026
Besvarelse fra I Vape Great
Hello Adam,
Thank you for your great feedback! 😊
We’re so pleased to hear you’re enjoying the wide range of choices, and that you found ordering easy and delivery fast, that’s exactly the experience we aim to provide.
We really appreciate your support!
Kind regards,
The IVG Team
Everything was perfect !
26. marts 2026
Besvarelse fra I Vape Great
Hello,
Thank you so much for your review! 😊
We’re delighted to hear everything was perfect, that’s exactly the experience we aim to deliver every time.
We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hi Stephanie,
Thank you for your kind review! 😊
We’re really pleased to hear you’ve had great experiences with our fast delivery and customer service, especially as a returning customer, that means a lot to us.
We truly appreciate your continued support and look forward to serving you again soon!
Kind regards,
The IVG Team
I have ordered the ivy pro 2x and…
I have ordered the ivy pro 2x and haven’t received anything
25. marts 2026
Besvarelse fra I Vape Great
Hi there,
We’re really sorry to hear that you haven’t received your order yet, we completely understand how frustrating that must be.
This definitely isn’t the experience we want for our customers, and we’d like to get this sorted for you as quickly as possible. Please reach out to us via LiveChat on our website or email us at customercare@ivapegreat.com with your order details so we can investigate and provide you with an update.
If there has been any delay or issue, we’ll make sure it’s resolved promptly.
Thank you for bringing this to our attention, and we appreciate your patience.
Kind regards,
The IVG Team
Excellent prompt service
25. marts 2026
Besvarelse fra I Vape Great
Hi John,
Thank you for your kind words! We’re really pleased to hear you’re happy with our prompt service.
We appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
IVG WEBSITE-
Superb range of products,great flavours and some excellent offers available,every delivery has been executed to perfection and very reliable,packaging is discreet and in immaculate condition.Faultless.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra I Vape Great
Hi Ian,
Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying our range of products, flavours, and offers.
It’s especially great to know that our deliveries have been reliable and that your orders arrive in perfect condition, we take a lot of pride in making sure everything runs smoothly from start to finish.
We really appreciate your support and kind words; it means a lot to the whole team!
Kind regards,
The IVG Team
I Vape Great is just that, great!
As it says in the name, I Vape Great, is a great company. Their products are cheaper than elsewhere and their customer services are second to none.
We get all our vapes here now!
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra I Vape Great
Hi Steph,
Thank you so much for the amazing 5-star review! We’re absolutely delighted to hear how happy you are with both our products and customer service. It’s fantastic to know we’ve become your go to for vapes, that really means a lot to us.
We truly appreciate your continued support and look forward to serving you again soon. If you ever need anything at all, don’t hesitate to reach out, we’re always here to help!
Kind regards,
The IVG Team
Lucia Corvetti was very fast and…
Lucia Corvetti was very fast and professional in supporting me with my order.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra I Vape Great
Hello Liam,
Thank you so much for your kind words! We’re delighted to hear that Lucia provided fast and professional support with your order. We’ll be sure to pass along your feedback to her.
Kind regards,
The IVG Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.