I have numerous orders with them and it’s always been very fast. Last order arrived damaged (not their fault) 3 vapes unusable. I emailed them (with photos of the damage) and they responded same day a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cant afford to keep smoking cigarettes tried various vape kits like the aspire and arc series They all made me cough in the transition so I went to the local shop and bought this vape kit.still... Se mere
Virksomheden har svaret
Got caught out without any of the new 4 in 1 vapes as most supermarkets still haven’t sold off their air pods yet and haven’t rolled out the new. IVG was a life saver and delivered the next day. New f... Se mere
Virksomheden har svaret
Very good quality products,affordable in price as well. The only downside is that I am paying for one day delivery but never arrives in one day. Other than that, no issues
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website.
Kontaktoplysninger
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Storbritannien
- customercare@ivapegreat.com
- ivapegreat.com
4,3
Fremragende
505 anmeldelser
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra I Vape Great
Hello Chelsea,
Thank you for your fantastic review!
We’re really pleased to hear you had a 5-star experience from ordering through to delivery. It’s great to know you’re happy with the product, pricing, and speedy service.
We truly appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
IVG PRO12 10k pods
The website is easy to use and the products I ordered arrived within a couple of days.
Will be ordering more as I cannot get the zero nicotine pods anywhere else.
7. april 2026
Besvarelse fra I Vape Great
Hello Gillian,
Thank you for your lovely feedback!
We’re really pleased to hear you found our website easy to use and that your order arrived quickly. It’s great to know you’ve been able to find the zero nicotine pods you were looking for.
We really appreciate your support and look forward to your next order!
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hello Alex,
Thank you for your feedback!
We’re really pleased to hear your order was processed quickly and smoothly. We appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hello Carol,
Thank you for your feedback!
We’re really pleased to hear you found the ordering process easy and that your delivery arrived quickly. Your support is greatly appreciated, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hello Susan,
Thank you for your feedback!
We’re really pleased to hear you found the website easy to use and that your order arrived quickly. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hello Ben,
Thank you for your kind feedback!
We’re really pleased to hear you’re happy with both our service and our products. Your support is greatly appreciated, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Absolutely Love IVG
Absolutely Love IVG, it's not harsh it's mellow I went for nicotine free....Class
7. april 2026
Besvarelse fra I Vape Great
Hello Jason,
Thank you so much for your lovely feedback!
We’re really pleased to hear you’re enjoying IVG and that you’re happy with the nicotine-free option. It’s great to know it’s been a smooth and mellow experience for you.
We really appreciate your support and hope you continue to enjoy our products!
Kind regards,
The IVG Team
Super fast next day delivery
Got caught out without any of the new 4 in 1 vapes as most supermarkets still haven’t sold off their air pods yet and haven’t rolled out the new. IVG was a life saver and delivered the next day. New flavours are excellent and new device is much cleaner vaping.
7. april 2026
Besvarelse fra I Vape Great
Hello,
Thank you for your fantastic feedback!
We’re really pleased to hear your order arrived quickly and that the IVG 4 in 1 helped when you needed it most. It’s great to know you’re enjoying the new flavours and finding the updated device provides a cleaner vaping experience.
We really appreciate your support and hope you continue to enjoy your IVG products!
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hello Glynn,
Thank you for your feedback!
We’re really pleased to hear you were happy with the delivery. Your support is greatly appreciated, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Easy to find a a great range and quick…
Easy to find a a great range and quick delivery
7. april 2026
Besvarelse fra I Vape Great
Hello Stephen,
Thank you for your feedback!
We’re really pleased to hear you were happy with the delivery. Your support is greatly appreciated, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Very good quality products,affordable…
Very good quality products,affordable in price as well. The only downside is that I am paying for one day delivery but never arrives in one day. Other than that, no issues
7. april 2026
Besvarelse fra I Vape Great
Helo Jozsef,
Thank you for your feedback, We’re really pleased to hear you’re happy with the quality and pricing of our products!
We’re sorry to hear that your next day delivery hasn’t been arriving as expected. This isn’t the experience we aim to provide, and we understand how frustrating that can be. We’d like to look into this further for you, so please feel free to reach out to us on LiveChat or at customercare@ivapegreat.com with your order details.
We truly appreciate your support, and your feedback helps us improve.
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hello,
Thank you for your feedback!
We’re really pleased to hear your order arrived quickly and without any issues. Your support is greatly appreciated, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Great customer service
Great customer service
Always willing to help
Fast delivery and excellent packaging
7. april 2026
Besvarelse fra I Vape Great
Hello Robert,
Thank you for your fantastic feedback!
We’re really pleased to hear you’ve had a positive experience with our customer service, fast delivery, and packaging. It’s great to know our team has been helpful whenever needed.
We truly appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hello Phillip,
Thank you for your feedback!
We’re really pleased to hear you’re happy with our prompt service and reasonable prices. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hello Chris,
Thank you for your feedback!
We’re really pleased to hear your issue was resolved quickly and without any problems. Your satisfaction means a lot to us, and we appreciate your support.
Kind regards,
The IVG Team
Besvarelse fra I Vape Great
Hello Catherine,
Thank you for your review.
We’re sorry to hear there was a slight delay with your DPD delivery. While we always aim to meet the expected delivery timeframes, occasional delays can occur once parcels are with the courier.
We appreciate your understanding and thank you for your support.
Kind regards,
The IVG Team
Great customer service
Great customer service when
Needed and very helpful. I had a vape that leaked and they helped me out and it was so easy to talk and communicate.
Thanks
8. april 2026
Uopfordret anmeldelse
Besvarelse fra I Vape Great
Hello Daniel,
Thank you so much for your kind feedback!
We’re really pleased to hear our team was able to help and make things easy for you, especially with the issue you had with your vape. It’s great to know the communication was smooth and that you felt supported throughout.
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
The IVG Team
Leaking vape
Leaking vape. Short circuit.vape got really hot thought it was going to explode.ignoring emails sent after sending faulty vape. Not returning my property.
Now going to report to trading standards and safety council via yellow ticket.
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra I Vape Great
Hi Mr. Walker-Pickett
Thank you for taking the time to leave this review. I have emailed you directly and look forward to your response.
Many Thanks
Peter Jones
Any excellent project
2. april 2026
Besvarelse fra I Vape Great
Hello,
Thank you for your feedback!
We’re really pleased to hear you’re happy with our product and service. Your support is greatly appreciated, and we look forward to serving you again soon!
Kind regards,
The IVG Team
I still have not received my vape
I still have not received my vape, ordered over a week ago and next day delivery paid for
1. april 2026
Besvarelse fra I Vape Great
Hello,
We’re really sorry to hear that you haven’t yet received your order, especially after selecting next day delivery, we completely understand how frustrating this must be.
This is certainly not the experience we aim to provide, and we’d like to look into this for you as a priority. Please could you reach out to our team via live chat or email us at customercare@ivapegreat.com with your order details so we can investigate and resolve this as quickly as possible.
We appreciate your patience and the opportunity to make this right.
Kind regards,
The IVG Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.