Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

ITVX has got to be the worse streaming app, on a fire stick and free view, which shows its an ITVX problem and not my Internet service as all other streaming platforms work fine. It's glitches, buff... Se mere

Bedømt til 1 ud af 5 stjerner

Do not pay for itvx premium if you are looking to watch films or series without ads, itvx loads them both with trailers for itvx content its worse with series as they load anywhere up to 5 trailers i... Se mere

Bedømt til 1 ud af 5 stjerner

This app is absolutely shocking. It constantly crashes, freezes after adverts, and half the time won’t even get back to the programme. It pauses randomly, repeats itself, and is basically unusable. Yo... Se mere

Bedømt til 1 ud af 5 stjerner

We've used the ITV news catch-up for years rather than sit watching news that doesn't interest us. Now we've at least a minute long advert to sit through before watching a news item which is just a... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

1,2

Dårlig

TrustScore 1 ud af 5

214 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,2

Alle anmeldelser

(214)

64 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Superb customer care from Asanda

I have a query about a program that was on schedule record that suddenly disappeared before the end of the series so I sent an email to ITVX help.

What a superfast and lovely email I got from Asanda in
ITV Customer & Viewer Services. Faultless service and customer care so thank you very much - first class service

24. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Error code 101-001

An error code appeared preventing me from watching. An online search suggested the code meant it had been detected I was watching from outside the UK. Nobody told me Scotland was now independent! Their “customer service” is an online form to submit. It took me in a loop back to the page where I started. Sadly I can’t watch the rest of the series but with ads every 5-10 mins I’m not that bothered. I won’t repeat the itv x experience in a hurry.

10. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful App

One of the poorest streaming apps I've used so far. Constant glitches on the phone app, and laptop isn't much better. Advertising has a tendency to loop back on itself instead of starting the programme, and you can only clear caches so many times! Thinking at this stage that the ads are so dominating, they're ruining the actual function of the app. Sort it out or lose it ITV.

9. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

It’s about time someone in a…

It’s about time someone in a responsible position in this company started reading customer feedback and took some action to correct the woeful website and app they throw out to customers.

I have been locked out of my account for months with seemingly no way to get round the layers of complete ineptitude they surround themselves with.

6. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful!!

Awful. Bring back ITV hub!! This streaming service is constantly dropping out and if you pause it to go away for just a short while it kicks you out and you have to search for the program again. I am constantly having to re-boot the fire stick because of it. Try to avoid as much as possible and watch I Player instead

5. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not pay for itvx premium if you are looking to avoid ads

Do not pay for itvx premium if you are looking to watch films or series without ads, itvx loads them both with trailers for itvx content its worse with series as they load anywhere up to 5 trailers in between each episode but they repeat the same trailers time after time so it's just as bad if not worse than adverts, so why pay,
I'll not make the mistake again.

21. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolutely rubbish

Absolutely rubbish. ITV should learn from BBC and Channel 4. Takes forever to get the programme you want to watch. The programme starts with all these gliches on the picture with completely black screen. 2 minutes into the programme and it closes and goes back to where you started from, the main screen. I wouldn'tpay for this junk!

4. december 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Ok but chill with the adverts way too many

Me. Most decent things I always already on physical media. But occasionally Free apps bring up something not seen in a while.

Sound & quality is fine but they need to tone it down on the adverts.
I understand Adverts are why we can watch for free, I have no problem with that, but a advert every 5 minutes on a 40minute episode of a show or every 8minutes of a film is TOO many. It makes it impossible to watch the actual thing picked to view or it cuts out right in the middle of Action scene or major play role, totally ruining the flow. Sorry you need to place adverts strategically, at least they use to for TV. The adverts are like 5minutes worth aswell & then on top once you've gone through it will deliberately glitch & stop playing and force you to have go out and back in and rewatch the adverts so I always end up having to rewind big scenes so they can be reseen uninterrupted

27. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Can't watch Belgravia!

Wanted to watch Belgravia but yet again the only way that I can watch it is to endure ITVx promoting its other shows and productions. ITVx is just a big con. And while it didn't cost that much (and is certainly better than trying to watch anything on Amazon) it's simply not enjoyable

26. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Utter rubbish

Utter rubbish. Just another excuse to sell more advertising space that we all end up paying for in higher prices. Impossible to watch films available on this supposedly free channel because of the amount of nauseating, useless British advertising. At times it seems there is more advertising than actual content. And the fast forward option is not available. Surprise, surprise. Just another example of bonkers Britain and why this country is continuing to slide downwards towards the bottom of the barrel to join the likes of the good old USA.

21. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If I could give this a zero I would

If I could give this a zero I would. When streaming it doesn’t give the dates of programmmes so it is confusing to which episode your watching. It goes to a black screen constantly there’s endless adverts you can’t fast forward . It feels like we’ve gone backwards in technology 🤬

4. november 2025
Uopfordret anmeldelse

Er dette din virksomhed?

Tilegn dig din profil på Trustpilot og få gratis adgang til vores værktøjer, så du kan komme i kontakt med dine kunder.

Få en gratis konto

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere