Customer service was very receptive when I shared that my towels arrived with a bit of damage. They quickly shipped me a new set. The towels themselves are lovely—super soft and absorbent. Would purch... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The website changed their product assortment and now only focus on bed and bath related products. They also sell this membership which gives you a certain amount of credit to used on overpriced produ... Se mere
Operator error! I managed to mis-type my own email address at checkout, so I didn’t have any of my order information. One quick email explaining the situation, and Michael had it taken care of! He upd... Se mere
Just snagged this jacket after eyeing it for months and it's simply fantastic. The goatskin suede is butter-soft, super luxurious. It's got a modern yet timeless vibe, perfect for almost any outfit. F... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The art of staying in.
Kontaktoplysninger
340 S LEMON AVE #7499, 91789, Walnut, USA
- hello@italic.com
- italic.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service, as always.
Very fast reply with a thorough and friendly explanation to my complaint.
Return Item
I had a return to take care of and a complication with a credit card. Both situations were taken care of with ease and promptly. Thank you so much!
Fabulous towels, great customer service
I love my first set of towels from Italic so placed an order for a few more. I realized right after I hit the "order" button that my new address hadn't updated. I tried to stop the transaction but it was too late. I immediately emailed customer service about the error. The rep was unable to change the shipping address but came up with a great solution and I am looking forward to my order. I really appreciate the generous and flexible approach to solving my issue. Beautiful quality towels with wonderful customer service! I will be purchasing from Italic again and recommending them to friends.
Prompt responses.
I Love Italic
I love Italic. Great products and excellent customer support. Thank you for treating me as if I matter. You are the best.
Consistent customer service
Michael provided a quick response and resolution to my inquiry. Thank you!
The customer service and care are truly…
The customer service and care are truly as exceptional as their product quality,
5-star.
Excellent service by Eve!
Such a quick and proactive team
Such a quick and proactive team, thank you!
Small issue with my order was resolved…
Small issue with my order was resolved quickly and easily. Products are always excellent quality. This is the first time I’ve needed customer service and it was excellent as well
the best customer service thank you so…
the best customer service thank you so much
Excellent customer service
Excellent customer service! My email was replied to very promptly and with kindness and understanding. Will for sure recommend and buy from Italic again!
My experience was great because they responded to my query immediately.
My experience was great because they answered my query promptly, and corrected an oversight. Thanks, Italic!
I am not as familiar with the nuances…
I am not as familiar with the nuances of the Italics web site and Michael provided on the nose advice and genuine customer service!! I do love Italics products!!
Great customer service responsive…
Great customer service responsive thorough look forward to receiving my products🧡💜🙏🏼
Excellent Respinse
Quick response to my need to change my address. Gives me confidence in your business as I try your products for the first time. Thank you
Prompt positive answer
Prompt positive answer. Excellent customer service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








