Customer service was very receptive when I shared that my towels arrived with a bit of damage. They quickly shipped me a new set. The towels themselves are lovely—super soft and absorbent. Would purch... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The website changed their product assortment and now only focus on bed and bath related products. They also sell this membership which gives you a certain amount of credit to used on overpriced produ... Se mere
Operator error! I managed to mis-type my own email address at checkout, so I didn’t have any of my order information. One quick email explaining the situation, and Michael had it taken care of! He upd... Se mere
Just snagged this jacket after eyeing it for months and it's simply fantastic. The goatskin suede is butter-soft, super luxurious. It's got a modern yet timeless vibe, perfect for almost any outfit. F... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The art of staying in.
Kontaktoplysninger
340 S LEMON AVE #7499, 91789, Walnut, USA
- hello@italic.com
- italic.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick and helpful customer service
I went from being very disappointed to…
I went from being very disappointed to "OK" after the thoughtful response by Micheal
Excellent service products and…
Excellent service products and responsiveness
Customer service was very receptive…
Customer service was very receptive when I shared that my towels arrived with a bit of damage. They quickly shipped me a new set. The towels themselves are lovely—super soft and absorbent. Would purchase from Italic again, no doubt about it.
Amazing customer service
Amazing customer service! They went above and beyond to make sure I was happy with what I purchased. I will keep buying products from Italic. The towels are amazing, bath mats are so soft.
Frustrating membership experience
The website changed their product assortment and now only focus on bed and bath related products. They also sell this membership which gives you a certain amount of credit to used on overpriced products. When I cancelled the auto-renewal for the membership, they just cancelled the entire membership before it expired. More than frustrating - bygones.
Excellent Customer Service
The customer service representative, Michael, answered my email promptly and was able to check on my shipment and by the next morning, my package was on the way with UPS. He also sent me an email in the morning to follow up.
Operator error
Operator error! I managed to mis-type my own email address at checkout, so I didn’t have any of my order information. One quick email explaining the situation, and Michael had it taken care of! He updated my account so it was under my actual email and provided my shipping info. Bonus: my towels arrive tomorrow!
Italic did the right thing...I was wrong
Eve and Aly were very kind to me when I was way out of line complaining about something that had been fixed months ago...It was gratifying to experience their calm and measured responses to my lunacy. Thank you for being who you are Eve and Aly
EXCELLENT COMMUNICATION
Italic Customer Service is Excellent
I appreciate the immediate response and resolution to my request. The Italic Customer Experience Team does not disappoint.
Excellent customer and response time
An honest company.
Prompt response and a refund. No questions asked.
It was fast
It was fast. They responded quickly when I needed to change my address.
Great customer service
I received an incomplete order, and after a quick few emails with customer service the rest of my order was shipped! A good customer service experience and a high quality product, I will buy Italic again!
Quick friendly response!
Excellent customer service
Michael got back to me immediately and resolved my problem.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








