Italianartisan Anmeldelser 

Italian Artisan does not care about you as a customer.

They do not care about your time or ensuring basic project requirements are met. They only care about your money.

We work with many other manufacturers and vendors around the world who go above and beyond for their customers. Italian Artisan did not even do the bare minimum.

Below is the feedback I shared with Italian Artisan about our one SKU sample - a leather fly fishing reel case - and our overall experience.

Feedback on the sample:
- The sample case is so large that it's no longer functional for our product (the fly fishing reel). The case does not close when the fishing rod seat is attached to the fishing reel.
- The paint on the button is already chipped.
- The button is dented.
- The button is not correctly positioned, so our logo is off-center.
- The case interior edges are unfinished.

Feedback on our experience with the manufacturer:
- The sample that was delivered does not meet a key requirement of the project; the fly reel case must work (close) with the fishing reel attached to the fishing rod.
- The case also has lots of small cosmetic issues and an incorrectly positioned logo. The case is unusable and unsellable. Many details were missed.
- The sample creation process took far too long. The manufacturer received our fly reels on 9 March 2024. We didn't receive a sample until August 2025.
- The manufacturer asked us to schedule a full production run for the case before we had seen any sample (which had many problems).

Feedback for Italian Artisan:
- Please vet your manufacturing partners better.
- Work harder to ensure customer project success. This whole process has been a big waste of time and money for our team.
- Do not make empty promises: "Tommaso will work closely with you throughout the next phases of your project, offering hands-on support and updates to keep everything aligned with your goals" – This part did not happen at all, unfortunately. I had one call with Tommaso. That call ended up being a sales pitch for a subscription service, even though I was still waiting for my first sample a year later. After I declined the subscription service on the call, I never heard from Tommaso again.

Two years, €2,856, and many hours of messaging later, and we do not even have a usable sample.

We asked for a 50% refund, which was denied. The only option we were given was to spend more time and money working with the same manufacturer who made all of these mistakes.

I honestly wish we had never found Italian Artisan.

We engaged Italian Artisan to source and develop a product based on thorough tech packs. After months of work and significant time investment on our end, we received nothing that reflected our original concept.

The communication was poor from start to finish. Updates were unclear, responses were slow. We had to chase for basic information and were left guessing how the project was progressing.

The final proposal — a plain cotton sock — bore no resemblance to the product we briefed.There was no genuine effort to explore alternatives together.

When we raised our concerns, the response was largely to redirect us to a third-party supplier for technical explanations — something that should have been facilitated by Italian Artisan throughout the process.

This engagement cost us significant time and delivered no usable outcome. We would not work with Italian Artisan again and cannot recommend them as a development or sourcing partner.

Fashion productions are always a nightmare: delays, products different from those expected, imperfections. When I purchased the Italian Artisan plan I was a bit hesitant, because it seemed like a sum that would be added to the production costs. I must say that I changed my mind: incredible support, punctuality, perfect products, it was worth it!

Made my leather accessories collection without a hitch, supported by Eleonora's assistance. The team also helped me with the launch strategy and optimization of my website. Result better than expected

I’ve been trying to break into the Made in Italy market for years, but I always ran into the same problems: very few alternatives online, the unresponsiveness of the few labs I could find, and, most frustratingly, the complete lack of communication from the manufacturers I eventually worked with.

Then I found Italian Artisan, and they were a total game changer. At first, I was hesitant to pay for an outsourced project manager to handle my production, but honestly, these guys have cracked the code. They've made it possible for even non-Italian brands like mine to successfully produce in Italy.

The staff was incredibly professional, and my project manager, Michela, made the entire process smooth and efficient. Most importantly, it freed up my time to focus on enhancing my marketing strategy, as I no longer had to chase unreliable producers for updates.

Highly recommended!

As an American brand, I struggled for years dealing with unreliable and overpromising agents while trying to manufacture in Italy. When I found Italian Artisan, I was a little shocked by how brutally honest and transparent they were – for a moment, I even thought they were trying their best not to take me on as a client. Boy, was I wrong. It wasn’t until we started working together that I realized just how unrealistic my expectations were about producing in Italy.

It’s easy to think that producing in Asia is as challenging as it gets due to language barriers and unclear, sketchy processes, but stepping up the quality with Italian manufacturing comes with a whole new set of hurdles. If I had tried to tackle this on my own, I would have either spent myself out of business or given up on Italian partners altogether.

Thanks to Italian Artisan, the entire production process was executed smoothly, and every step was clearly and transparently presented to me, giving me the peace of mind to invest in my first Made in Italy collection.

Now, I’m already about to start my second collection and can’t wait to see what’s next!

Ces gens m'ont ouvert les portes du monde plutôt complexe de la fabrication made in Italy, en le rendant simple et accessible.
J’ai pu rationaliser chaque étape d’un cycle de production classique en un seul partenaire de production (ce qui m’a fait gagner énormément de temps et m’a évité bien des maux de tête !) tout en gardant une visibilité sur le processus.
Je suis sur le point de me lancer dans une toute nouvelle catégorie de produits sans avoir à chercher un autre partenaire. Merci Italian Artisan !

I needed to create tech packs and prototypes, and the execution was spot on. I’m really happy with the results, and I’ll definitely continue working with Italian Artisan for the production as well. Highly recommend!

I wanted to create my first shoe collection to start a second business, and I had an amazing experience with Italian Artisan. They helped me throughout every step of the production process and even gave me great advice on the product itself. The collection is selling really well, and we're already planning to expand the product range. If you'd like to check out my products, my brand is called Spazio AS!

Great quality of the products, very professional customer service

Launched My First Knitwear Line – A Delightful Experience

I reached out to Italian Artisan about six months ago to kickstart my first knitwear collection. Coming from a fashion background helped, but I was pretty new to the whole production side of things.

The process was surprisingly smooth. There was a small issue once when a yarn shade didn’t quite match what I had in mind, but the team was quick to address it, ensuring everything was perfect.

From my experience, I can genuinely recommend Italian Artisan if you're looking to bring your knitwear designs to life with ease and expertise.

After years of headaches with unreliable manufacturers, finding Italian Artisan has been a game-changer. My earlier experiences in the market were a real struggle. I first tried to find Italian manufacturers on my own, only to be misled with poor quality and high prices. Then, I worked with several so-called "professionals" whose manufacturers connections were limited and seemed only interested in making money off each other. The quality was inconsistent, timelines were a mess, not to mention the nonexistent communication... It all left me completely fed up.

Italian Artisan has changed everything for the better! They've transformed the production process into a seamless experience, handling everything from tech packs to finished garments with expertise. For the first time, I feel like I have a trustworthy partner by my side.

We're now in our second year together and already working on our third collection. I couldn’t be happier with how things are going, and I’m really excited about what’s next!

Much-much recommended!

I made 3 tech packs, and the team was super quick and spot on. Then I moved on to prototyping and production. Michela, the account manager who handled my project, was super reliable and always quick to get back to me. The whole production went off without a hitch. I’m Italian, but I live in Belgium, and I didn’t even have to go back to Italy because everything was so efficient. The collection also sold really well!

I got in touch with Italian Artisan 5–6 months ago because I wanted to bring to life my first bag collection—but I needed some assistance because, even though I come from the fashion world, production is still something I'm not 100% familiar with.

I didn’t have a single problem, to be honest—only a couple of times I had to send a bunch of follow-ups, but nothing really problematic.

The reason why I’m leaving this review is that I started my journey with Italian Artisan without doing a proper quality check. Then I saw the negative reviews here—while I was in the middle of the process—and I got kind of anxious that I had made a mistake.

But everything turned out well.

So, I personally recommend them.

If you want to check the handbags, you can check my brand called "Vilanera".

Luca Fontani

I started a small shoe brand, and for the first couple of years, one of my biggest headaches was finding a reliable manufacturer. Then I found Italian Artisan, and it’s been such a great experience. From Belgium, where I live, I can keep track of the whole production without having to go back to Italy every time, thanks to the awesome support from the team. The production’s always on time, and the quality is top-notch. They even helped me out with developing my new collection and the tech packs!

I’ve read the reviews here and felt compelled to add my experience as well because people should be informed. First, we signed on to eval suppliers in region. We paid for that service and we selected a provider. We then had the option to pay for their local PM support or manage ourselves. We are experts in global management yet opted to support them and pay what was a nominal fee for us. We experienced PM attrition within weeks, were not informed of their departure, things were left and lost in transition—we were never informed the PM left. We showed up in region to pick up samples that were not as expected and their oversight was poor at best. When we noted we’d be taking back PM, they not only pointed to some terms in a platform which is not legally binding, they threatened the supplier with legal action. Really!? What are you going to do, stop us from working together. I suspect they are padding their budgets too. I’d personally never use them again. Beware my friends . Do your own research but believe me—I lead $1B projects annually and these guys are amateurs at best.

The company set up is completely fraudulent. They charge a very high price and make promises of high quality delivery and step by step involvement in the production process.
However, they do not deliver on their promises. The communication is appalling. They keep taking money from your account while not delivering anything.
For me working with Italian Artisan has been a very costly mistake.

Produced by first shoe collection in the best way possible