Mustafa, was absolutely incredible. He walked me through step-by-step. His explanations were explicit. Mustafa is an absolute gentleman and your company should be very proud to be one of your crew.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Josh was friendly and very helpful. He established the issue, explained what need to be done and did it efficiently. He cleaned up afterwards too. He arrived when expected and notified me that he was... Se mere
Virksomheden har svaret
Wade from Irwin’s was great today, provided an excellent service. Unfortunately it took longer than we originally thought it would (job was bigger than first thought) but he was a gem and got all the... Se mere
Virksomheden har svaret
They came to inspect and potentially repair a leaking underground pipe. They quoted $1,750 (after discounts) to undertake a leak detection prior to quoting for the repair and making good. I was shock... Se mere
4,7
Fremragende
226 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had first class service from Eli
I had first class service from Eli, Ryan and Sam. They were prompt, friendly and understood the special requirements of the household. I would highly reccommend their work and attitude to anyone requiring Plumbing services. Thanks guys. Wendy Post
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks so much for the wonderful review, Wendy!
We’re delighted to hear that Eli, Ryan, and Sam provided you with first-class service. It’s great to know they were prompt, friendly, and took the time to understand the specific needs of your household to ensure the best outcome.
We’ll be sure to pass your kind words on to the team—they’ll really appreciate the recognition. Thank you for your recommendation and for trusting Irwins Plumbing with your plumbing needs.
Thanks again for your support, Wendy!
Had a great experience with Irwin’s…
Had a great experience with Irwin’s Plumbing from start to finish. The team was friendly, professional, and easy to deal with throughout the whole process. They turned up on time, explained everything clearly, and the pricing was fair with no surprises. You can tell they actually care about doing quality work and looking after their customers. It’s hard to find trades you can trust these days, but I’d have no hesitation recommending them to family and friends. Will definitely be using them again in the future.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks so much for your amazing review, Will!
We're thrilled to hear you had such a positive experience with our team from start to finish. Providing friendly, professional service, clear communication, punctuality, and transparent pricing are all things we strive for every day, so it's incredibly rewarding to know that came through in your experience.
Your comments about trust and quality workmanship mean a great deal to us. We take pride in looking after our customers and delivering solutions we can stand behind, and we're grateful for your confidence in recommending us to your family and friends.
Thank you again for your kind words and support. We look forward to helping you again whenever you need us! From all of us at Irwins Plumbing, thank you for choosing our team.
Great service
Great service - fast, efficient, professional and with excellent communication from the whole team.
Thank you!!
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks so much for the wonderful review, Greg and Cathy!
We’re delighted to hear you were happy with the fast, efficient, and professional service, as well as the communication from our team. Providing a smooth and positive experience from start to finish is always our goal.
We truly appreciate your kind words and thank you for choosing Irwins Plumbing!
Good work from ryan
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thank you for the 5-star review, Julie! We're delighted to hear you were happy with Ryan's work. We'll be sure to pass your kind feedback on to him. We appreciate your support and thank you for choosing Irwin’s Plumbing!
Zac was the most professional…
Zac was the most professional technician I could have wished for to fix my failing hot water system. Thank you!
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thank you for your wonderful review, Shon! We're delighted to hear that Zac provided such a professional experience while helping with your hot water system. We'll be sure to pass on your kind words to him. Thank you for choosing Irwin’s Plumbing, and we appreciate your support!
$8,822 for ONE day of ‘Emergency Works’ That Didn’t Fix the Leak and caused significant damage to my kitchen — Independent Plumber Fixed It for $210
We booked Irwin’s Plumbing for a pre‑arranged weekday appointment to investigate a leak in our home. When the plumber arrived, we were told the situation was an “emergency” requiring extensive and urgent works. The representative said we needed to sign the contract and get started immediately due to the emergency. We were quoted over $7,000, yet have credit card charges totalling $8,822. The emergency crew that arrived was ONE junior plumber. We requested to pay by bank transfer but were told due to 'time of day' it needed to be credit card.
Unfortunately, the leak was not fixed, and additional damage was left to our kitchen cabinetry and tile seals. We have a significant hole in our kitchen cabinet, broken shelves, and damage to our kitchen tiles as a result of these works.
The next day, the leak continued and worsened. We contacted the company in writing to request a detailed breakdown of the charges and to raise concerns about the unresolved leak. We wanted to understand how we have paid what appears to be a junior plumber over $1k an hour to cause destruction in our kitchen, and not fix the leak. To date, no itemised breakdown has been provided. We subsequently requested a full refund due to the major failure of the service. To date, we have not received a refund.
Following our complaint, we experienced an unannounced visit at 6:50am, despite having requested written communication only. We have photo and video evidence of the ongoing leak, the damage left behind, and the early‑morning attendance.
For comparison, a licensed independent plumber attended, identified the cause, and repaired the issue in under an hour for $210. His invoice clearly outlines the work performed and details his concerns with the pricing and work completed by Irwin's.
This review reflects our personal experience, supported by documentation, and is shared to assist other consumers in making informed decisions. Had I wanted to demo my kitchen, I would have done it myself for free myself.
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Hi Anna,
I appreciate you taking the time to share your experience. Even though we’ve already worked through this together and reached a resolution, I want to acknowledge how frustrating the situation must have been for you at the time.
We take feedback like this seriously, as it helps us review our processes and make sure our team is delivering the standard of service we expect.
If anything further comes up or you feel there’s more we can do, please reach out directly. We’re committed to keeping things fully resolved on your end.
Kind regards,
Irwin's Plumbing
Besvarelse fra Irwinsplumbing
Thank you for the great review, Teresa! We’re pleased to hear you found the service easy to understand and helpful. We really appreciate your support and are glad we could assist you. Thanks for choosing Irwin’s Plumbing!
Irwin's Plumbing, my review!
Edited Review: -
I requested Irwin's plumbing for a roughing work, so my tiler can complete his works. Tiler has removed old tiles from bathroom floor, wall and plaster board, ready for Irwin's plumber to do roughing. Plumber arrived on time and quoted me $4K. He completed the job in an hour.
I emailed Irwin's admin team to give a reasonable final invoice. Compliance manager called me next day and gave me 50% discount, so I ended up with $2K final invoice. Had to engage another plumber locally to complete the renovation and upon checking Irwin's plumbing work, he said he would charge $900-$1000. Though got "discount", my hard-earned money $1100 is gone. I would have bought a gift for my kids!!!!I have changed my review from 1 star to 2 star. I kindly ask Irwin's to give fair price to customers in the first Instance...
Posted this review, so others don't get into same scenario.
29. maj 2026
Uopfordret anmeldelse
Excellent prompt service
Excellent prompt service. Highly recommend
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks for the excellent review, Dan!
We’re so glad to hear you were happy with the prompt service and really appreciate your recommendation. The team always aims to deliver fast, reliable help when it’s needed most.
Thanks again for choosing Irwins Plumbing!
Quick Service. New Toilet
Quick Service. Chill dudes. New toilet. What more can I say!
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks for the awesome review, Tin!
We’re really glad to hear you were happy with the quick service and new toilet installation. Sounds like a smooth experience all round—and we appreciate the great feedback!
Thanks again for choosing Irwins Plumbing!
Great service
Fixed the tap quickly, great service. Highly recommended
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks for the great review, Sherlyn!
We’re so pleased to hear the tap was fixed quickly and that you were happy with the service. We really appreciate your recommendation and kind words.
Thanks again for choosing Irwins Plumbing!
Besvarelse fra Irwinsplumbing
Thanks for the great review, 湘蘭!
We’re so pleased to hear you were happy with the friendly and professional service provided. Our team always aims to deliver a positive and reliable experience from start to finish.
Thanks again for choosing Irwins Plumbing!
Absolute shocker
DO NOT USE THIS COMPANY,!!!
We booked a visit from this company, was told plumber would be there early am. They did call to say they’d be a bit late. Arrived late afternoon, spent 90 minutes doing basically nothing. We had a kitchen drain overflow blocked with tree roots. The plumber made a hole in the roots for water to drain. We asked for camera inspection . We were told we couldn’t have photos of the sewer line as he “didn’t want to break a 50k camera” after jetting one down pipe we paid $1600 for basically nothing and were quoted $14000 to dig out the very blocked pipe approx 1 metre square of brick. Would take about a day. Tried the hard sell on us to which we said no. Even called his boss to talk to us to try to get us to sign to do the unnecessary work. Then proceeded to press us to write a review there and then.
A second plumbing company came out today, removed 30cm plug of tree roots and did full camera inspection of the sewer pipe. They did not quote for a $14000 repair.
Edited - post refund.
After sending a complaint, we were contacted by the company offering a refund if we changed our review. We declined. We were then contacted by their compliance officer who was more than reasonable and offered us a refund. THIS WAS THE ONLY POSITIVE in dealing with this company. Stars have been changed post refund to reflect that.
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks for the fantastic review, Kathryn!
We’re so pleased to hear you were happy with the fast response and helpful service. It’s great to know the team also left the space clean and tidy afterwards—that’s something we take pride in.
We really appreciate your recommendation and thank you again for choosing Irwins Plumbing!
Thorough and professional
Thorough and professional. Excellent job. Thanks, heaps.
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks for the great review, MOC!
We’re really pleased to hear you found the service thorough and professional, and that you were happy with the job completed. Your kind words are greatly appreciated by the team.
Thanks again for choosing Irwins Plumbing!
Excellent service
Could not fault the service or recommend enough. Efficient, upfront and professional.
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks for the fantastic review, Ash!
We’re thrilled to hear you couldn’t fault the service. Providing efficient, upfront, and professional service is exactly what we strive for, so it’s wonderful to know we delivered that experience for you.
We truly appreciate your recommendation and thank you for choosing Irwins Plumbing!
Very kind to a very stressed woman
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks for your lovely review, Tracy!
We’re so pleased to hear our team could help and provide some reassurance during what was clearly a stressful situation. We understand how overwhelming plumbing issues can be, and we’re glad we could make the experience a little easier for you.
Thank you for your kind words and for choosing Irwins Plumbing!
Great service
Great service, friendly workers, job done quick!! Would recommend!
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks for the awesome review, Sam!
We’re so glad to hear you were happy with the great service, friendly team, and quick turnaround. It’s always our goal to get the job done efficiently while providing a positive experience.
We really appreciate your recommendation and thank you for choosing Irwins Plumbing!
Besvarelse fra Irwinsplumbing
Thanks for the wonderful review, Antonia and Lottie!
We’re so pleased to hear you were happy with the work completed and that our plumber provided such a great experience. Your kind words mean a lot to the team.
Thanks again for choosing Irwins Plumbing!
Besvarelse fra Irwinsplumbing
Thanks for the great review, Georgina!
We’re glad to hear you found the service quick and easy to work with. We always aim to make the process as smooth and stress-free as possible.
Thanks again for choosing Irwins Plumbing!
Great work and very tidy
Great work and very tidy. Great customer service too.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Irwinsplumbing
Thanks for the wonderful review, Ava!
We’re so pleased to hear you were happy with the quality of the work, the tidy finish, and the customer service provided. We always aim to deliver a professional and positive experience from start to finish.
Thanks again for choosing Irwins Plumbing!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.