Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Fast 5G in Hong Kong and Macua, there were some initial connecting issues due to wrong VPN settings however. That took multiple costumer care chats before it was resolved.

Bedømt til 4 ud af 5 stjerner

Cheap and very easy to use, I bought an esim for 5 days witha 10GB /day limit. The only negative aspect was that, despite being advertised differently, the esim ceased to work before the expiring day:... Se mere

Bedømt til 4 ud af 5 stjerner

I used IRoamly during my three Month travels in every country: Cambodia, Vietnam, Laos en Thailand. Way cheaper than getting an abroad packagemaker from my home provider. Quickly installed in advance... Se mere

Bedømt til 5 ud af 5 stjerner

Used an unlimited bundle for a vacation in Indonesia. Suddenly the internet speed dropped immensely. I wrote an email and it got solved right away. For Indonesia this is the best option I think since... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Teleudbyder

Skrevet af virksomheden

Our mission at iRoamly is to keep you connected seamlessly during your travels. We offer a variety of travel eSIM packages to suit every traveler's needs and partner with top telecom operators worldwide for high-speed, stable internet. With iRoamly, you're always connected, effortlessly.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

103 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 33 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Poor service in Madagascar

I bought two eSIMs. An unlimited traffic, 10 days, and a 20GB traffic, 10 days, for Madagascar. I paid more than 100 USD for that.

Our mobile phones were constantly losing signal after a few minutes, which forced us to switch off and on the mobile data or, worse, to restart in some other though cases.

When connecting, also in area were one would have expected a good connection like the Airport, the service was really poor, like 2 or 3 Mbis/s.

I tried to contact the help line via the Android app but could not send any text as the message box was below the navigation buttons.

When back, I asked for a full reimbursement. They offered 50% since I did not contact them while in Madagascar. I explained that I tried, unsuccessfully so I wanted 100% but they never come back.

Stay away from this company!

11. august 2025
Uopfordret anmeldelse
iRoamly-logo

Besvarelse fra iRoamly

We're very sorry that we weren’t able to provide you with a smooth internet experience during your trip to Madagascar. I completely understand how frustrating this must have been, especially since you relied on our service while traveling.

To clarify, we offer a full refund in three cases:

If the eSIM cannot be installed (for example, the phone does not support eSIM or for other technical reasons).

If the travel is canceled and the eSIM is no longer needed.

If the eSIM cannot be used to access the internet, and after contacting us during the trip, our troubleshooting steps still do not solve the issue.

When you reached out to our support team by email, we responded the same day and asked for screenshots of your eSIM settings so we could investigate the problem further. Unfortunately, at that point you had already left Madagascar. Because we were unable to troubleshoot the issue while you were there, we can only offer a 50% refund in this case.

We truly regret that your experience did not meet your expectations, and we appreciate your feedback—it helps us improve our service for future travelers.

Bedømt til 1 ud af 5 stjerner

Their free plan of 500MB seems to be…

Their free plan of 500MB seems to be scam. Checked on my and my girlfriend account both not working after registration. Used our real e mails and never used this company before also will never use and recommend you same.

10. august 2025
Uopfordret anmeldelse
iRoamly-logo

Besvarelse fra iRoamly

We're very sorry to hear that you weren’t able to successfully activate the free 500MB eSIM plan. I completely understand how frustrating that must feel.

To protect our service from abuse, we sometimes block suspicious sign-ups, for example when the same person tries to create dozens of accounts. Unfortunately, it looks like your IP address may have been mistakenly flagged by our system, which is why the activation didn’t work for you and your girlfriend.

We sincerely apologize for this inconvenience. If you’d like, we can help you manually activate your free 500MB plan—just let us know the email addresses you used for registration, and we’ll take care of it right away.

Thank you for bringing this to our attention, and again I’m truly sorry for the trouble caused.

Bedømt til 4 ud af 5 stjerner

I've been using this service in turkey…

I've been using this service in turkey for 30 days. My overall experience was nice, installing it was pretty standard like every other esim, i like that you can use 3 service providers (avea/turk telekom, turkcell and vodafone) a major downside (probably the fair use policy of the before mentioned service providers) is the lack of speed, in an earlier mentioned email i have been told that the speeds were around 5-10 mbps after using 1gb (fast speed around 50-100mbps) but with full service i got 2-3 mbps (using all service providers).

My allround opinion is a 9/10 not a 10 because of the speeds (it's probably not their fault.)

17. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Family of four

Family of four, all iphones. Grabbed one World Unlimited eSIM and shared hotspot on the drive across New Zealand. Kids streamed Disney+with zero nagging about speed.

16. februar 2025
Bedømt til 3 ud af 5 stjerner

Speeds are being capped

Used a one day unlimited eSIM in Netherlands but speeds are capped to 10Mbps! This with a very good connection. I complained here and got a very nice and explanatory mail from Raymond from iRoamly and a refund.

I tried the unlimited data plan but this seems to be capped on speed. Still unlimited, but not full 4G/5G speeds. I tried other providers but they have even stricter limits, like daily allowances (for example 4GB full speed) and after that almost unworkable slow connections.

iRoamly should better communicate what to really expect because what they offer is not as bad as compared to others. If they communicate better then I have nothing to complain anymore.

3. maj 2025
Uopfordret anmeldelse
iRoamly-logo

Besvarelse fra iRoamly

We’re really sorry for the speeds you experienced during your time in the Netherlands. There was indeed a temporary issue with the local operator at that time, which has since been resolved. We completely understand your frustration, and we’d like to offer compensation for the inconvenience. Please reach out to us at support@iroamly.com so we can assist you further.

Bedømt til 1 ud af 5 stjerner

Never use it.

When we stayed in Orlando, it didn't work at all. And I couldn't find any customer service.

10. marts 2025
Uopfordret anmeldelse
iRoamly-logo

Besvarelse fra iRoamly

We’re truly sorry to hear about your experience in Orlando and the inconvenience this caused. We completely understand how frustrating it must have been not to get the service you expected. Please reach out to us at support@iroamly.com—we’d be happy to issue a refund and make things right for you.

Bedømt til 1 ud af 5 stjerner

Not as promised

They promised me unrestricted, unthrottled data but this failed to happen. My data WAS throttled. When I contacted them I was fobbed off with excuses and no proper explanation or any attempt to remedy the situation.

1. maj 2025
Uopfordret anmeldelse
iRoamly-logo

Besvarelse fra iRoamly

We’re truly sorry for the frustration and disappointment you experienced. We understand how important it is to receive the service as promised, and we regret that this wasn’t your experience. As part of our effort to make things right, we’ve issued you a full refund and also provided a complimentary 50GB eSIM package. If there’s anything else we can do to assist, please don’t hesitate to reach out—we genuinely appreciate your feedback and the chance to improve.

Bedømt til 5 ud af 5 stjerner

Worked great

Had some trouble installing, but then it worked great. I used it for a 25 days lasting vacation in Vietnam.

25. februar 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

not happy with connectivity

didn't end up providing reliable high-speed internet in the US

12. marts 2025
Uopfordret anmeldelse
iRoamly-logo

Besvarelse fra iRoamly

We’re sorry to hear that the internet speed didn’t meet your expectations during your time in the US. Network performance can vary depending on signal strength and specific location, and we understand how frustrating that can be. Please don’t hesitate to reach out to us at support@iroamly.com—we’d love the opportunity to make this right and offer you appropriate compensation.

Bedømt til 5 ud af 5 stjerner

Cheap, fast and easy to set up

Purchased an esim for Singapore, absolute bargain as the connectivity was great and fast. Setup was easy and I did it all before I left Australia. Only downside is that service seemed to be routed through Hong Kong, so had some issues with websites not loading properly in English with translation activated. Minor issue which I could work around. I would use iRoamly again for sure!

21. marts 2025
Uopfordret anmeldelse
iRoamly-logo

Besvarelse fra iRoamly

Thank you so much for your kind words!

Bedømt til 5 ud af 5 stjerner

Good product for the price

Good product for the price
One sim didn’t work from the 4 purchased

1. januar 2025
Uopfordret anmeldelse
iRoamly-logo

Besvarelse fra iRoamly

Thank you for your kind words about our product! We sincerely apologize for the issue with one of the eSIMs.

Please contact our support team at support@iroamly.com, and we will arrange a refund for the non-working eSIM.

Thank you again for your understanding and support. If you have any further questions, feel free to reach out.

Bedømt til 5 ud af 5 stjerner

Indonesia internet speed drops? Contact support!

Used an unlimited bundle for a vacation in Indonesia. Suddenly the internet speed dropped immensely. I wrote an email and it got solved right away. For Indonesia this is the best option I think since it guarentees the Telkomsel network (especially in mountainous places a must) and the customer service is excellent. I wrote this to tell everybody in Indonesia to contact support once internet speed drops a lot. This is due to the country’s fair use data regulation and not iRoamly’s fault. IRoamly will solve it with a back up esim.

27. december 2024
Uopfordret anmeldelse
iRoamly-logo

Besvarelse fra iRoamly

Thank you so much for taking the time to share your positive experience with iRoamly Travel eSIM in Indonesia! We’re thrilled to hear that our unlimited bundle and Telkomsel coverage worked well for you, especially in those mountainous areas. We’re also happy our support team was able to quickly resolve the internet speed issue you encountered—ensuring you could stay connected throughout your trip.

Your feedback is incredibly valuable, and we appreciate you letting other travelers know how to handle similar speed drops.

Thank you again for choosing iRoamly Travel eSIM. We look forward to serving you on your next adventure!

Bedømt til 1 ud af 5 stjerner

Slechte service: geen internet

De eerste dag had ik in het geheel geen internet. Na contact plotseling in de middag van de 2e dag : Internet. We verbleven 7 dagen in Singapore. De laatste 2 dagen geen internet. Eerst moest ik een andere pin gebruiken; werkte niet. Toen werd een deel van het geld teruggestort en moest ik maar een nieuwe e-sim aanvragen. Grootste probleem was dat ik moeilijk contact kreeg met mijn taxi en met het inchecken voor mijn volgende vlucht.

14. januar 2025
Uopfordret anmeldelse
iRoamly-logo

Besvarelse fra iRoamly

Thank you for sharing your feedback, and we apologize for the inconvenience you experienced during your trip. We understand how frustrating it can be when internet access is critical for travel-related needs like contacting taxis and completing flight check-ins.

We have issued you a full refund to make up for any difficulties you encountered. Regarding the PIN code request, please note that this typically occurs due to your phone’s security settings, which require a PIN for any SIM or eSIM installation. It is not an issue specific to our eSIM itself.

Once again, we are truly sorry for the trouble this may have caused you.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere