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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Worst experience. I’ve been trying to contact the team regarding my paid account, which was automatically renewed between late February and early March. Right after the renewal, the account — co... Se mere

Bedømt til 1 ud af 5 stjerner

Absolute SCAM!!! Cancelled my subscription in June (have the confirmation email). Got charged in July & August, spoke to customer service that assured my account was indeed closed and just check... Se mere

Bedømt til 5 ud af 5 stjerner

IQ Hashtags has helped ours and our client’s accounts get a further reach than we ever thought possible through just using hashtags. We use the pro package so we can connect multiple IG accounts and i... Se mere

Bedømt til 1 ud af 5 stjerner

Really poor customer service experience. Hooked by free trial but never used after the log in so I can't comment on the product itself. Noticed the charge come off my account and went to log in to... Se mere

Virksomhedsoplysninger

  1. E-markedsføring
  2. Internetserviceudbyder
  3. Softwarevirksomhed

Skrevet af virksomheden

IQ hashtags is the best tool on the market for searching and tracking hashtags on Instagram. With IQ hashtags you will find out which hashtags get the best results for your posts, you will learn about the quality of your account and who your audience is on Instagram.


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

35 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Charged and Locked Out — No Response from Support

Worst experience. I’ve been trying to contact the team regarding my paid account, which was automatically renewed between late February and early March. Right after the renewal, the account — connected via Facebook — suddenly stopped working, and I no longer have access to it.

I’ve done everything possible to fix the issue on my end, including clearing cache and attempting to reconnect multiple times, but nothing worked.

I’ve reached out to customer support several times, including through my free account, and received no response.

I’ve essentially been ghosted. Very disappointing — it makes it very difficult to trust the platform.

8. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolute SCAM!!

Absolute SCAM!!! Cancelled my subscription in June (have the confirmation email). Got charged in July & August, spoke to customer service that assured my account was indeed closed and just check my bank account and have been charged September & October too! 😡 Sent numerous emails and no reply!

Lucky I have over 300,000 followers across IG, FB & TT so I think my followers need to be made aware that this is not a site to use because of the cancellation problems.

Currently looking into claiming fraud with my bank.

AVOID THIS COMPANY!

1. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

100% a scam

100% a scam. the product works at least, cuz they help catch any banned hashtags on your account to keep you from being shadowbanned, but honestly other than that there isnt much else to do on the website. where i really say its a scam is that earlier this year i signed up for their trial (it was during a sale so i got to pay only $60) and everything went fine for a while, until one day i was logged out of my account. no biggy, it happens. so i went to log in, only i couldnt log in because everytime i tried i got an error saying "this email already connected to an account. log in." but the issue is i AM logging in, i was on the log in page, but the website was bugged. so no matter what i did, i couldnt get back into my account to use the service i paid for. i went to go look for their email so i could send them my issue, only they dont have their email listed on the bottom of the sites page. i ended up having to go searching online for it, so that was a big red flag. when i finally got it though (found in a random article on their support site) i sent them an email explaining my frustration. i waited 3 DAYS and got 0 response. i was frustrated by that, so i sent a reply email explaining that if i dont get this fixed i was gonna leave a bad review and cancel my subscription by claiming fraud (i couldnt log into their site to cancel my subscription anyways so this was my only option) i figured that would get them to answer my email, but its once again been days since i sent that email, so im here now to say this site is a scam. they only have 1 feature thats actually useful, the banned hashtag checker, but even then the banned hashtags list hardly changes and its easy to guess what is banned (literally any hashtag that is innapropriate or involves harm. ex. #waifu #razor) they get you to pay for a subscription only if u get logged out u wont be able to log back in to even use their service or cancel your subscription thanks to a bug on their website, and if you want customer support you might as well kiss your money goodbye cause it is non-existant and they either ignore your emails or their email doesn't work properly. its bad enough they dont have a support email that you can easily find, you have to go searching for it. hopefully when i go to the bank later i can file them as fraudulent anf hopefully get my money back (i doubt it though)

edit: i saw the review from blaise and iqhashtags response to it. to be fully honest, that was a really unprofessional thing for iqhashtags to say, even if the customer was being difficult. shame on yall.

31. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Really poor customer service…

Really poor customer service experience.

Hooked by free trial but never used after the log in so I can't comment on the product itself. Noticed the charge come off my account and went to log in to see what the service was as I'd forgotten. Kept encountering an error so screenshotted and sent an email to request the team cancel and refund. No reply to this email and was charged again six days later. Still trying to resolve. Avoid this company.

9. januar 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

A good option for analyzing Instagram Reels

I loved this tool when I first got it because of the super friendly interface. It also offers many useful features to speed up Instagram growth for a relatively low price. I loved the Reels Metrics tab, saving so much time when analyzing which Reels are underperforming and which are getting the hype they deserve.

31. august 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

A Disappointing Experience

A Disappointing Experience

I recently decided to give IQ Hashtag a try, enticed by their promise of a 3-day free trial. However, my experience was far from satisfactory and raised serious concerns about the service's transparency and reliability.

Upon signing up for the trial, I eagerly conducted my first search to evaluate the tool's capabilities. Unfortunately, my excitement was short-lived. After completing just one search, I was abruptly blocked from conducting any further searches. Instead, I was met with constant prompts to subscribe to their paid service.

This practice feels misleading and borderline deceptive. Offering a "free trial" implies that users will have a genuine opportunity to test the platform and its features. However, IQ Hashtag's approach of allowing only one search before demanding a subscription fee is not in the spirit of a trial period. It severely limits the user's ability to assess the tool's value and functionality.

To potential users, I would advise caution. The service appears to be more focused on pushing subscriptions than providing a meaningful trial experience. The tactics employed feel like a bait-and-switch, raising concerns about the company's business practices.

In conclusion, my experience with IQ Hashtag was disappointing. The restrictive trial conditions and aggressive subscription prompts make it hard to trust the service. If you're looking for a reliable and transparent tool for your social media needs, you might want to consider other options.

25. juni 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Service not working, support non-existent. Scam!

We've got a problem with our account, and consequently with our subscription. I tried to find your email on your website, but couldn't. After searching high and low elsewhere, I managed to track it down on Facebook. I wrote to you twice, first on April 23rd and then on April 29th. After that, I sent you a message on Instagram. No response. Sensing a scam, I tried to remove the company card details from your website, but - unbelievably - you can't. If we don't hear back from you, we're going to contact the bank to report fraudulent use of our credit card. Our last contact with your support team was on February 21st, 2022. Back then, we spoke to someone named Kamila. We imagine things might have changed since then, but this is not how you should be handling things. Shame on you!

Update as of 6 May 2024. After leaving the above review, I was finally contacted. I found the friendliness I remembered and got the help I needed to sort out my issue. That's why I've decided to raise my rating from 1 to 4 stars. Let's hope I don't end up in this situation again.

3. maj 2024
Uopfordret anmeldelse
IQ hashtags-logo

Besvarelse fra IQ hashtags

Thank you for updating the review, Giulio! 🧡

The notification from Trustpilot enabled us to discover the user's contact and locate all messages in the spam folder of our inbox (thank you Google). As a result, we promptly contacted the user and assisted in resolving the issue 🫡

We believe that in the future, we'll respond immediately to any subsequent reports, as we already have a "strong," multi-threaded communication channel established with this email address in our inbox 😅

Bedømt til 1 ud af 5 stjerner

Avoid like the plague

Avoid like the plague. They will make it absolutely difficult to cancel their subscription and will keep debiting your card. I am filing for fraud. Do NOT subscribe

25. marts 2024
Uopfordret anmeldelse
IQ hashtags-logo

Besvarelse fra IQ hashtags

This review is untrue, and misleading in many ways, but initially we refrained from responding to it here, because we were assured by the user himself that it would be changed.

Unfortunately, the user decided to ignore our messages, further correspondence, and our amicable adjustment, so we have no choice but to present the truth about the whole case.

According to our back-log (the 100% accurate source of subscription data), the user did NOT close his account at any point during the subscription period.

After the payment for the next period was charged, he contacted us to request a refund and account closure, which we accepted (as it was within the timeframe outlined in the Terms of Service).

The user reached out to us around 10 a.m., and we responded around 1 p.m., confirming the closure of his account, and the acceptance of the refund (to his bank account).

Shortly after this email, when the refund was already on the way to his bank account, he posted this review on TrustPilot, which still seems puzzling to us.

After we contacted the user again, and asked about his review, he proposed to edit it, and change it after the refund is credited to his bank account.

Unfortunately, after the refund was accepted by his bank account, he started ignoring our messages and did not delete or edit his review as promised. This untrue form of blackmail remained here on Trustpilot.

This whole situation is very disappointing and stressful to us, as we did our best to solve the problem. Unfortunately, we cannot do anything about the review, because TrustPilot doesn't even care about such cases and blackmailing.

Bedømt til 5 ud af 5 stjerner

I've been playing with theirAI…

I've been playing with theirAI Assistant and caption generator for a few days now. It's simple and intuitive so far, plus the Ai assistant feature helps me to get practical ideas for my reels. Honestly a game changer. I thought that AI-powered features like these are heavily overrated on social analytics websites, but I guess I’ve just become a big fan. That felt weird at first, but I’m really impressed. I can easily see IQ hashtags helping my account.
This is the best thing that could happen to me, haha :stuck_out_tongue_winking_eye: Andd I had one silly question, and after reaching out to their support I was able to get a response in less than an hour. Thank you!

30. juni 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Searching for the right hashtags was my…

Searching for the right hashtags was my nightmare, so I'm glad I found a solution that makes them more understandable. I mostly use hashtag search and banned hashtag checker. I like the hashtag performance solution, but I'm still learning to interpret the results so I won't judge this feature for now.

5. januar 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This dont work

I have the Growth Package.

Nothing seems to work.
The User analysis just say "No Data".
The Hashtag performance tab dont show any pictures.

Top 9 Photos never show any photos.

I've tried to contact the support, no answer..
DONT buy this!!

They dont offer a refund, and i understand why, then this company would disapear.

10. oktober 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I gave them a second chance :P I was…

I gave them a second chance :P I was skeptical at first, but yeah, they got better. I don't think there is another Instagram tool with so many functionalities, so I got no choice for now. Anyway, it works okay for me, the hashtag research feature is REALLY advanced!

15. juli 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

IQ Hashtags has helped us optimize our accounts

IQ Hashtags has helped ours and our client’s accounts get a further reach than we ever thought possible through just using hashtags. We use the pro package so we can connect multiple IG accounts and it’s so worth it. Not only has the platform helped us optimize our accounts but the support team has been responsive if there’s ever a feature that’s down. I feel like some of the bad reviews are because people don’t know how to use the platform.

27. juni 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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