I couldn’t be more impressed with the customer service from Envision Technology. I bought my TV wall mount from them many years ago and recently bought a new TV. I contacted them to ask for adv... Se mere
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The product has been amazing. I reached out to the support and dealt with Mike who was incredibly helpful and answered my questions before the morning was over. Highly recommend this company for pro... Se mere
I recently bought a refurbished item from their official ebay store and was very impressed with both the product and the customer service. There was a missing part that the company promptly sent, with... Se mere
This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.
Kontaktoplysninger
3rd Floor, Falcon Mill, Handel St, BL1 8BL, Bolton, Storbritannien
- 03337727728
- help@invisiontechnology.co.uk
- invisiontechnology.co.uk
4,9
Fremragende
1 t anmeldelser
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Extremely high quality product
Extremely high quality product. It is robust and very well made. Brilliant product and rapid shipping (next day)
21. marts 2024
Impressed from start to finish
Found them online - great service and product (so far). It was great to be able to speak to someone knowledgeable easily. They helped point me to the right product. It was easy to buy online and arrived quickly. Thank you.
6. marts 2024
Help with malfunctioning component.
The team was very patient and put a lot of effort into helping me solve my problem. The unit I had ordered was not working correctly and had to be replaced. After explaining the problem and replying to some questions that came up for clarification, I received a replacement unit.
Awesome experience, I think this company is really making an effort to keep their customers happy. In my experience, this is not the standard.
5 stars well deserved!
23. februar 2024
Uopfordret anmeldelse
Customer service so helpful !
Bought a monitor arm, it has a small issue, but customer service handled it very well in no time. I recommend.
20. januar 2024
Uopfordret anmeldelse
Top class customer service
Got a new TV and the old bracket didn't fit well. Emailed them, they checked some details, and a few days later a new bracket arrived free of charge. No quibbles. Top class customer service. Also, the brackets themselves are well designed, sturdy and feel super secure.
8. februar 2024
Uopfordret anmeldelse
EXCELLENT service!
EXCELLENT service!
I broke a plastic part on my monitor arm (my fault) and contacted Invision to see if they could sell me a spare.
They got back to me really quickly to tell me that they don't sell parts, but would see if they could find one.
Next day, I got a message to say they'd got one and would send it free-of-charge and it arrived today as promised.
The monitor arm is great, but the customer service is superb - Thanks!
5. marts 2024
Uopfordret anmeldelse
Great Staff Advice & Great Products
Anne from Customer Care is amazing in her advice - she really does know her (Tv Bracket) onions! I had a fairly complicated tv frame issue with a big heavy non-VESA Sony Bravia. She advised which two Invision products to buy but also pointed the way for buying a small 3rd party bracket conversion kit. I installed the whole lot ands everything worked beautifully. Thank you Anne and Invision for the quality of your products.
28. februar 2024
Uopfordret anmeldelse
Brief Encounter
Although my enquiry was of a minor nature, Lorna proved a very good ambassador for the company in providing exceptionally helpful service.
29. februar 2024
Uopfordret anmeldelse
Invision helped me out with some parts…
Invision helped me out with some parts for a product I purchased 5 years ago for nothing!
Lorna was very kind and helpful.
Other companies could learn a lot from these guys!
1. marts 2024
Uopfordret anmeldelse
Very responsive and helpful
20. februar 2024
Uopfordret anmeldelse
Excellent customer support.
8. februar 2024
Uopfordret anmeldelse
Great piece of kit
Great piece of kit. Just the job. I solved some real problems with our tv. Thanks
1. marts 2024
Uopfordret anmeldelse
Invision HDTV-L Swivel TV Wall Bracket - 26-60" TVs
Located the TV bracket online, ordered from Invision with no difficulties, arrived next day.
This is a well made product and is simple enough to assemble and attach to the TV and wall. I did have to play around a bit with attaching the extension plates, the instructions could have been a little clearer, however it was soon resolved.
Would definitely recommend as the quality is great, the price is very competitive and delivery could not be better.
13. februar 2024
Speed of posting
Speed of posting
Value for money
Exceptional service by staff in clarification
Of my needs
8. februar 2024
Exceptional customer service
Exceptional customer service. I had a bit of a problem with one of the desk clamps for my dual monitor arm which basically rendered the whole unusable so desperately needed a replacement clamp. Anne went above and beyond with helping me get the parts I needed.
23. januar 2024
Uopfordret anmeldelse
Absolute excellent service
We bought 2 tv brackets about six years ago and we bought a new tv this year. The old base plate for the bracket did not fit on the new tv. I contacted invision to see if they could help me but I was not very hopeful but they came back to me within a day. A week later I received the new baseplate that fits my new tv completely for free. Excellent service!
24. januar 2024
Uopfordret anmeldelse
Excellent team and brilliant product
7. februar 2024
Uopfordret anmeldelse
Amazing products and customer support
Got the product on Amazon and it's great! Totally game changer for desk organization. Had a problem with the Dual Monitor Arm almost 3 years after buying it, and the customer support was awesome. Sent me a new one and treated me very good. 100% recommended!
1. februar 2024
Uopfordret anmeldelse
The product design is perfect for our…
The product design is perfect for our need. I was pleased with the quality, it seems sturdy and durable.
The assembly was mostly straight forward, though I think could have been made simpler with some extra nuts (i used my own to secure a tray).
4. januar 2024
Uopfordret anmeldelse
Besvarelse fra Invision Technology
Good Morning, Thanks so much for your review of our Invision product and I can see that you purchased out GT1200 mobile TV stand. All of our products come complete with the relevant parts required to assemble them and in the case of the GT1200, this includes all parts to attach the shelf to the stand. So that we are able to report this to the relevant department, could you please let us know which parts were missing from the fitting kit or what issue caused you not to be able to fit the shelf then we can get this investigated?
Thanks again for your comments and we look forward to hearing from you soon.
Kind regards, Anne - Invision Customer Care.
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