after 12 years. I am done with them. sent me an email that I have tpo pay outstanding balance within 12 h, fair enough, and that I should make the payment via control panel- guess what, they want le... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Same comments than before. The app is too prompt for failure, too many errors especially in the contact center side. UC clients don't have that many issues, but CC clients complain a lot the same issu... Se mere
Intermedia Unite has been an excellent phone system for our small company. Their support team is always responsive, knowledgeable, and consistently helpful if we need help on a rare occasion. The syst... Se mere
Everything is just wow. Humble, Gentle and great representatives they have in their team they let me help out in onboarding process. Made All configurations set up. What a friendly interface I've gott... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Cloudcomputingtjeneste
- Konferenceopkaldstjeneste
- E-mailudbyder
- Telefon- og internettjeneste
- Videokonferencetjeneste
Skrevet af virksomheden
Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.
Kontaktoplysninger
1050 Enterprise Way #200, 94089, Sunnyvale, USA
- 888-471-0831
- sales@intermedia.com
- intermedia.net
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Both the initial contact with Sales and my last…
Bo itial contact with Sales and my last contact with Support resulted in Excellent Service. If my income issues are resolved, I would enjoy returning to service with Intermedia!
AMAN GUATAM IS THE BEST!!!
I worked with AMAN GAUTAUM today and he was absolutely wonderful. I have been trying to get my microsoft outlook fixed since October, 2022. After over 30 hours of calls with my exchange host, Microsoft and the Geek Squad was here to work on my computer 3 times...AMAN is the one who FINALLY FIXED it and completed the task of getting it to work. He was incredibly efficient, patient and extremely knowledgeable. I can't say enough wonderful things about AMAN....he saved me from over 3 months of frustration and trying to get this fixed.
THANK YOU AMAN...you are a lifesaver.
Kathy Behne
Mangal D was very helpful
I was assisted by Mangal D at Intermedia. He was very helpful and with his assistance we were able to activate the token for the MFA rollout for my Outlook access. He explained everything clearly as we went along and answered all my questions. The process went very smoothly and efficiently.
One of the worst support experiences I have ever had
I used anymeeting by intermedia for like 5 years, paid every month. All the sudden I couldnt login and password recovery had been "disabled by their admin". I called support, they wanted to remotely access my system to fix my account being locked, then after that guy hung up on me when he put me on hold, the next support guy said that there was no billing problem but he was going to send me to billing to reset my password because he couldnt find my account. I complained on their social media and they banned me.
We had to change the platform for our weekly meetings, wont be changing it back.
If they are outsourcing their support and social presence, they need to change providers.
Top Notch Tech Support
I had a wonderful experience with my support call. He took the time to explain what he was doing and made sure everything was working properly before signing off.
Assistance with email MX records.
The representative - Hitesh Kumar was VERY helpful. He was patient and knew alternative methods of getting to the same solution. Case # 6566240
I would highly recommend over the two other services I used!
The intermedia onboarding team went the extra mile, were very supportive, and knowledgeable. Great job!!
Meetings are so easy with Any Meeting
Meetings are so easy with Any Meeting! We can log on from an email and share screens when co-workers need help! highly recommend!
The knowledge the support individual…
The knowledge the support individual has was great. They knew how to resolve the issue without escalation to level two like most other companies do.
In a Class of its Own
Truly the best when it comes to audio/visual quality and customer service.
Intermedia does what they say they will…
Intermedia does what they say they will do. Very professional and fast!
This VOIP phone service is exceptional…
This VOIP phone service is exceptional for a small business.... probably for any size business. The support is far beyond the others... that includes Ring Central and especially Vonage (they are terrible).
Intermedia is the best hosted and SIP…
Intermedia is the best hosted and SIP provider hands down.
Worked great!
Superb support
Superb support in attempting to resolve connectivity issues which were eventually found to be due to an ISP equipment failure.
Great Technical Service by Prince of Intermedia
Great Technical Service by Prince of Intermedia Tech Support! It turns out that the problem was not one of the Intermedia software we lease from them but a Microsoft OS problem that was impacting on my ability to use my computer. Prince from Tech Support solved the problem in minutes! Its impossible to get Microsoft on the phone for tech support, yet Intermedia responds within a minute or two, 24/7 365 days a year with prompt support! Who else does that?
Everything worked great but I would…
Everything worked great but I would like to suggest to make the registration page a bit more customizable to be able to include pics and bios of the presenters.
Het adverteren in het plaatselijke blad…
Het adverteren in het plaatselijke blad verliep aanvankelijk heel erg vlot, telefonisch werd de prijs 190 euro gezegd, dit voor een eenmalige grotere advertentie.
Alles verliep zoals afgesproken.
Tot ik de rekening kreeg : 245 euro
de BTW kwam er nog bij.
245 euro voor een eenmalige advertentie? Voor dit bedrag zou ik niet hebben toegestemd, voor mij voelt dit aan als oplichting! Hopelijk volgt er nog een rechtzetting! Maar ik vrees ervoor! .
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
