after 12 years. I am done with them. sent me an email that I have tpo pay outstanding balance within 12 h, fair enough, and that I should make the payment via control panel- guess what, they want le... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Same comments than before. The app is too prompt for failure, too many errors especially in the contact center side. UC clients don't have that many issues, but CC clients complain a lot the same issu... Se mere
Intermedia Unite has been an excellent phone system for our small company. Their support team is always responsive, knowledgeable, and consistently helpful if we need help on a rare occasion. The syst... Se mere
Everything is just wow. Humble, Gentle and great representatives they have in their team they let me help out in onboarding process. Made All configurations set up. What a friendly interface I've gott... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Cloudcomputingtjeneste
- Konferenceopkaldstjeneste
- E-mailudbyder
- Telefon- og internettjeneste
- Videokonferencetjeneste
Skrevet af virksomheden
Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.
Kontaktoplysninger
1050 Enterprise Way #200, 94089, Sunnyvale, USA
- 888-471-0831
- sales@intermedia.com
- intermedia.net
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent live agent service
The agent I spoke to was courteous
The agent I spoke to was courteous, knowledgeable and efficient.
Product/technical support
You have a great product but some representatives of yours are not as knowledgeable as others for technical support.
Everything worked very well
I had a problem adding my exchange emails to my phone
I had a problem adding my exchange emails to my new iphone. I phoned Intermedia and spoke to Svetlana who was very kind and patient with me. She then referred me to Insha from the email specialist team. Insha also followed up with a call today to check that everything was working. Both staff should be commended for their exceptional customer service skills.
Delivery and receipt of emails …
Delivery and receipt of emails was disturbed for odd reasons. I called, spoke to technical support and was helped immediately. Real people, no computer , no waiting line. Just perfect. Thank you for such service in today's world.
Great service from Intermedia!
Reno was excellent in every way….courteous, efficient, and effective. He gets a five star rating from me!!
I love the staff of Intermedia
I love the staff of Intermedia. Very knowledgeable and they get the job done! My issues are always resolved quickly.
Awesome technical support
Awesome technical support, very knowledgeable and patient!
Anaisiek was very helpful
Anaisiek was very helpful, patient and thorough and solved several layered technical issues.
Real people support
Love to have real people help me through my issues. I always get things resolved before I get off the phone.
Receiving no emails
I wasn't receiving any of my emails on my computer. I called Intermedia and a tech solved my problem very quickly! I now understand why that happened.
Switched from Nextiva
Since switching from Nextiva to Intermedia, I have a lower bill, better technical support, more control over our office's devices, and a much easier-to-use dashboard. Plus the live call onboarding to help me set up the PBX was much appreciated. I'm glad I found this company.
Intermedia was responsive and addressed…
Intermedia was responsive and addressed our questions and concerns promptly.
Technical support at its very very…
Technical support at its very very best. The technician was patient, polite, super helpful.
The Intermedia phone and fax system is…
The Intermedia phone and fax system is incredibly good and robust enough programming wise to accomplish all our needs. Costco gave a great discount with Intermedia and we are very pleased with our business solution with them. The VoIP phone system and hardware are great also. Price is very competitive and good.
Great CS
My company email was down and we cannot receive or send to outside the network.
We called up and got immediate help. Even though the problem wasn't on their side, we received clear instructions of what to do and tell our hosting provider to get it fixed.
Due to new insurance guidelines
Due to new insurance guidelines, I needed to enable 2-factor authentication for the users in my organization. Jennifer provided excellent support and was very friendly. Intermedia has the best support in the business and they always have answers for me.
Lauren was great to work with
Lauren was great to work with, and was very patient and informative. Took the time to help resolve our technical issues, and really seemed to care about us. Thanks again Lauren, we appreciate you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
