Intermedia Anmeldelser 1.094

Same comments than before. The app is too prompt for failure, too many errors especially in the contact center side. UC clients don't have that many issues, but CC clients complain a lot the same issues, audio issues, monitoring tool issues, the app doing weird stuff, logging off when there's a VPN, and the like. Apps like Zoom or RingCentral behave better in this sense. You should provide T2 tools to partners as it's hard to reach them.

yall just read off a script and dont actually try and help

I love being able to work from home and answer the company phone as if I am in the office. I can transfer calls to other employees and do everything a business landline phone would do for a fraction of the cost. I have used Intermedia for many years and am very satisfied with their service.

Excellent service, ease of operating and modifying.

The Best in the business. Of all the businesses that support my business, Intermedia has most reliably and professionally provided outstanding customer and technical service!
I have worked with Intermedia for two decades and would recommend Intermedia most highly. Keep up your great work and standards!

Everyone I have worked with at intermedia has done an outstanding job getting my company onboarded and answering all my questions. 5 stars.

I always receive an e-mail well in advance of the actual invoice being received from Intermedia. This is greatly appreciated! Keep up the good work!

I think you sent me this in error...no recent experience.

My questions were answered clearly and options presented well.

Excellent service with very a knowledgeable team who take care of my issues very quicky.

I am a small business owner and highly recommend Intermedia. The process to set up the software I needed — and only what I needed — was easy and user-friendly. I have been a satisfied customer for roughly four years. The service has been reliable and support, when needed, has been responsive and helpful. Good value!

Excellent Customer Support. Whenever I call I always get a knowledgeable helpful person.
Uptime is excellent

We ALWAYS get a live person who is friendly and solves the issue.

Android app has atrocious sound quality. Phones often don't receive phone calls. How can the tech still be this bad?

Excellent service very professional I tested in resolving the issues

Have no complaints. Always good service

I just noticed below the date of the experience is listed as today. I have had no interaction with your company today o why are you wasting my time asking for a survey response???

My cell rings when the church phone rings so I am not stuck at my desk. Phone lines are clear and work properly. My only negative is that I don't if it is a personal call or church call when my phone rings. Calls should come through the app and not show up in my call log. I should be able to set up a specific ring tone for anyone calling the church.