I ordered two products, which were sent in separate packages. One of them arrived, but the other one was also fully paid for and has been stuck in “processing” ever since. I have contacted customer se... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Très mauvaise expérience retour fait le lendemain de la livraison de la commande je vais bientôt faire un mois que j’attends mon remboursement et rien ils répondent jamais au mail commande EU22189 c’e... Se mere
I am happy that Touché has return service from USA. I was worried at the first my return, because Touché return system didn’t give me any receipt or barcode etc when I delivered my purchase to deliv... Se mere
Virksomheden har svaret
Honestly I was skeptical at first about the quality, but I liked the clothes very much. The customer service was very efficient too they replied to my email and my request. The prices are a bit on the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Touché's story began when a group of young designers from Istanbul aimed at revolutionising the way the next generation of women wear clothes. The fading popularity of mainstream brands, the repetitive and mundane designs of the old industry have pushed Touché to pursue a reformative path for young women who have a constant desire to be differently elegant. We followed the rising trend of modest fashion in the world and blended it with our touch of modernism, which allowed for a unique style to emerge. With Touché, modest fashion is no longer an archaic way to dress. Modern and modest designs coming together for the first time with Touché was met with great enthusiasm by the market. Since our story began in 2014, Touché has reached a network of around 200 sales points in over 30 countries and 5 continents with its unique story, high quality fabrics and reasonable prices. Our mission is to spread our free spirit and innovative designs all over the world and show that women can be modest without having to sacrifice their modern, young, chic, sporty and colourful attributes. The Art of Turkish Fabric and Textiles All Touché models are produced with a selection of highest quality Turkish fabrics. Turkish fabric and textiles industry is one of the leading in the world, in quality and in its sheer size. Turkish Cotton Turkish cotton is a premium long-fiber cotton grown exclusively in the Aegean Region. The long fibers yield stronger and smoother threads than regular cotton, and Turkish Cotton becomes even softer and more comfortable over time. Quality and Health All fabrics used by Touché go through a meticulous inspection phase before entering production. With Touché, you can rest assured that the products you buy do not cause any harm to your skin and health.
Kontaktoplysninger
Cumhuriyet Mahallesi Silahşör Caddesi. No:67 Kat:3, 34000, Istanbul, Tyrkiet
- hey@toucheprive.com
- int.toucheprive.com
2,8
Middel
51 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Horrible website
Horrible website. I never write reviews but honestly it's a scam. the items look nothing like the photos AND returns are NOT free even though it is explicitly mentioned on their website. Save your money. They dont respond to emails either.
20. september 2024
Uopfordret anmeldelse
Besvarelse fra int.toucheprive.com
Dear Shaima,
Thank you for sharing your thoughts with us. We deeply apologize for any unintended inconvenience you may have experienced.
Your feedback is invaluable, and we assure you that we are taking it into careful consideration as we strive to improve our services and exceed your expectations.
To address the issue fully, our team will reach out to you directly to understand the details of the problem and work diligently to resolve it for you. Your satisfaction is our top priority, and we are committed to making things right.
We truly hope you accept our sincere apology and appreciate your patience and understanding.
As we step into a new year, we wish you endless joy, happiness, and all the things you love—including our products!
Warm regards,
The Touché Team
I love Touche prive a lot you are one…
I love Touche prive a lot you are one of my favorites brands
I love your designs and fabric
But you need to work on the shipping courier because shipping takes looooong till I receive it
Thank you :)
9. oktober 2024
Uopfordret anmeldelse
Besvarelse fra int.toucheprive.com
Dear Anwaar,
Thank you so much for your wonderful review!
Your kind words truly mean the world to us, and we deeply appreciate your feedback.
As a token of our gratitude, we’ve added a special gift to your account.
We hope this small gesture brings a big smile to your face as you step into the new year.
Thank you for choosing Touché and for being such an important part of our journey.
We’re truly honored to have you as our customer!
Warm regards,
The Touché Team
Very friendly and helpful
Very friendly and helpful. Touche responds directly to emails and is very reliable. Always happy!!
9. oktober 2024
Uopfordret anmeldelse
Besvarelse fra int.toucheprive.com
Dear Betül,
Thank you so much for your wonderful review!
Your kind words truly mean the world to us, and we deeply appreciate your feedback.
As a token of our gratitude, we’ve added a special gift to your account.
We hope this small gesture brings a big smile to your face as you step into the new year.
Thank you for choosing Touché and for being such an important part of our journey.
We’re truly honored to have you as our customer!
Warm regards,
The Touché Team
Best customer service ever!
10. september 2024
Uopfordret anmeldelse
Besvarelse fra int.toucheprive.com
Dear Amira,
Thank you so much for your wonderful review!
Your kind words truly mean the world to us, and we deeply appreciate your feedback.
As a token of our gratitude, we’ve added a special gift to your account.
We hope this small gesture brings a big smile to your face as you step into the new year.
Thank you for choosing Touché and for being such an important part of our journey.
We’re truly honored to have you as our customer!
Warm regards,
The Touché Team
I am extremely happy with my shopping…
I am extremely happy with my shopping experience at Toucheprive! The customer service is outstanding!
Every interaction has been smooth and pleasant. I will definitely continue shopping with them and highly recommend it to others!
5. september 2024
Uopfordret anmeldelse
Besvarelse fra int.toucheprive.com
Dear Reyhane,
Thank you so much for your wonderful review!
Your kind words truly mean the world to us, and we deeply appreciate your feedback.
As a token of our gratitude, we’ve added a special gift to your account.
We hope this small gesture brings a big smile to your face as you step into the new year.
Thank you for choosing Touché and for being such an important part of our journey.
We’re truly honored to have you as our customer!
Warm regards,
The Touché Team
The best customer service ever
The best customer service ever, quality of the products are excellent, fitting perfect for hijabs and delivery experience is great.
Happy with my purchase.
1. august 2024
Uopfordret anmeldelse
Besvarelse fra int.toucheprive.com
Dear Asma,
Thank you so much for your wonderful review!
Your kind words truly mean the world to us, and we deeply appreciate your feedback.
As a token of our gratitude, we’ve added a special gift to your account.
We hope this small gesture brings a big smile to your face as you step into the new year.
Thank you for choosing Touché and for being such an important part of our journey.
We’re truly honored to have you as our customer!
Warm regards,
The Touché Team
Happy customer
I’m really satisfied with the customer service they treat me kindly regarding my return item. On the other side, modesty and the quality of the touchepeive fit my expectations the clothes are elegant and trendy the fabrics are super good and the delivery is fast. As a Muslim woman living in Canada, I highly recommend it as an online choice.
11. august 2024
Uopfordret anmeldelse
فريق خدمة العملاء بعد ضمان الدفع…
فريق خدمة العملاء بعد ضمان الدفع واعتماد الطلب .. جدّاً سيّء ولا يمكن الوصول له ومايردون على الايميلات واذا ردّوا عقب ايام ردودهم عامه ومؤجلة عشان الزبون ينسى الموضوع أو يحولونج لاماكن ثانيه ومايحلون المشكلة 👎🏻
Touché Privé Customer Support
23. juli 2024
Uopfordret anmeldelse
There pieces are high quality and nice…
There pieces are high quality and nice designs and their customer service is very helpful and responsive
29. juli 2024
Uopfordret anmeldelse
They have very good communication and…
They have very good communication and respectful to their customers.
25. juli 2024
Uopfordret anmeldelse
Best customer service
Best customer service! I had an amazing experience with an international order. I ordered 4 products, two of which I wanted to refund (sizes did not fit). Customer service quickly resolved my refund. Will certainly continue to shop!!
19. juli 2024
Uopfordret anmeldelse
There customer service is BAD!
There customer service is BAD!, I returned some items 2 months ago, and still I didn’t receive my money back, I’m trying to tell the customer service, they don’t answer!
19. maj 2024
Uopfordret anmeldelse
I have ordered from touche prive…
I have ordered from touche prive several times, they provide amazing options for modest clothing, the price they offer compared to the quality of the fabric and the design is really good, I so far recommend every item I bought from them, and their customer service is a top notch! I've recently requested to return a dress that wasn't an accurate size on me, they fully refunded me and asked me to keep the dress as a gift. this type of service with the fast shipping and quality of products is remarkable and definitely worth a 5 star.
2. juni 2024
Uopfordret anmeldelse
Excellent service
It was the first time that I ordered from Touche. The delivery and customer service were excellent. I love the fabric and designs. Definetely will be ordering again!
1. august 2023
Uopfordret anmeldelse
No one is answering my return request
No one is answering my return request! Has been two days; falsely stating they accept returns and free to the customer. What a spam!
13. juli 2023
Uopfordret anmeldelse
Very good quality I will repeat this…
Very good quality I will repeat this experiance
14. januar 2023
Uopfordret anmeldelse
Nice styles but expensive.
Beautiful and elegant styles but very expensive. I was able to buy only because they were on 50% sale.
4. januar 2023
Uopfordret anmeldelse
Very Pleased, def ordering again!
Honestly I was skeptical at first about the quality, but I liked the clothes very much. The customer service was very efficient too they replied to my email and my request. The prices are a bit on the higher side, even with sale they are a bit over priced considering the prices of clothing in Turkey. However I found the quality very good, so I am definitely ordering again.
21. november 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.