It is reassuring to know the policy is there but, in all honesty, I would prefer to never find out that your service is an effective one. You have been competitively priced over the years and that is... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
“I’ve been really happy with my insurance company — honestly, they make everything so much easier than I expected. The whole process is super easy to navigate, whether you’re looking up your policy,... Se mere
Virksomheden har svaret
I’m really happy with this insurance. The whole process was simple and easy to understand, and the team was very helpful and responsive whenever I had questions. It gives me peace of mind knowing I’m... Se mere
Virksomheden har svaret
The person who called me was most persistent with a service mind and business driven. The admin fee compared to the actual cost of the insurance policy is far too high particularly as we live in a dig... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktoplysninger
Level 2, 696 Bourke Street, 3000, Melbourne, Australien
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Fremragende
2 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra insurance.com.au
Hi Alexandros, Thank you for your review. At insurance.com.au, we aim to deliver fast and efficient service, so it’s great to hear this was your experience.
Always a great service.
I had a representative to guide me patiently over the phone step by step to renew my insurance
it was fast efficient and pleasant
same as in the past decade or so that I have been a client.
Always a professional care
Always a great service.
29. marts 2026
Besvarelse fra insurance.com.au
Hi Jimmy,
Thank you for your kind words and for being a long-standing client. We are glad Wenzeth was able to guide you patiently through the renewal and make the process fast and efficient. It’s wonderful to know we have consistently delivered the level of service you expect.
Good service mind but high admin fee
The person who called me was most persistent with a service mind and business driven. The admin fee compared to the actual cost of the insurance policy is far too high particularly as we live in a digital age. Admin fee should be less for people who are starting their career.
26. marts 2026
Besvarelse fra insurance.com.au
Hi Salak, Thank you for your review. We’re glad you had a positive experience with our team, and we appreciate your feedback on fees. We have shared your comments with the team as part of our ongoing improvements.
Besvarelse fra insurance.com.au
Hi Emma,
Thank you for the lovely review. We are glad that you had a great experience with insurance.com.au.
Poor service
Had to email several times to get an answer and once I bought I realised what I was seeking not quite what I got
2. april 2026
Besvarelse fra insurance.com.au
Hi David,
Thank you for your feedback. We’re sorry to hear your experience wasn’t as clear as expected and that you needed to follow up multiple times. We aim to provide clear and timely information to help clients choose the right cover, and it’s disappointing we didn’t meet that standard here. We have passed your comments on to the team for review. If you have any further concerns, please call 1300 468 730.
Besvarelse fra insurance.com.au
Hi Raylene,
Thank you for your review. At insurance.com.au, we aim to make the process easy and stress-free, so it’s great to hear this was your experience.
Incredible customer service!
1. april 2026
Besvarelse fra insurance.com.au
Hi Yen, Thanks so much for your feedback! We are glad you had a great experience with our customer service team.
Thanks to CCAA for setting this deal…
Thanks to CCAA for setting this deal up. It was seamless and easy to obtain the right policy for my needs.
31. marts 2026
Besvarelse fra insurance.com.au
Hi Ian, Thanks for sharing your experience! We’re glad everything was smooth and that our partnership with CCAA helped you find the right cover with ease.
Besvarelse fra insurance.com.au
Hi Kristy, Thanks for sharing your experience! It’s great to hear that Hillary provided helpful and patient support.
Easy and clear transaction
Easy and clear transaction, helpful online and over the phone help,
30. marts 2026
Besvarelse fra insurance.com.au
Hi Lawrence, Thanks for sharing your experience! It’s great to hear Jane and Reign were able to assist and make the process easy for you.
Covers your needs
Helpful and knowledgeable support with easy to follow guidance when needed.
18. marts 2026
Besvarelse fra insurance.com.au
Hi Diego, Thank you for your feedback.
We’re pleased to hear the cover met your needs and that Winalyn could provide helpful, knowledgeable support along the way.
Excellent support on the helpline
Excellent support on the helpline, very polite & helpful.
31. marts 2026
Besvarelse fra insurance.com.au
Hi Sushoban,
Thank you for your review. At insurance.com.au, we aim to provide supportive and professional service, so it’s wonderful to hear Wenzeth delivered this for you.
I wanted to purchase public liability…
I wanted to purchase public liability and indemnity insurance. I found it very confusing and little to no confirmation that the business package included both.
23. marts 2026
Besvarelse fra insurance.com.au
Hi Carol-Anne
Thank you for your feedback. We’re sorry to hear the process felt confusing, particularly around what was included in the business package. We understand how important clear information is when selecting cover.
We have shared your feedback with the team as part of our ongoing improvements. If you would like to chat further about your experience, please feel free to reach out to us at support@insurance.com.au or 1300 468 730, and we would be happy to assist.
Besvarelse fra insurance.com.au
Hi Jacqui,
Thank you for your review. At insurance.com.au, we aim to make renewals simple, so it’s great to hear this was your experience.
You started harassing me requesting…
You started harassing me requesting payment a month before it was due, multiple calls and emails.
it is so unwelcome, a not a good look for an insurance company to be so desperate for money.
30. marts 2026
Besvarelse fra insurance.com.au
Hi Chris,
Thank you for taking the time to share your feedback. We’re sorry the reminders came across this way and understand how repeated contact can feel overwhelming.
We are legally required to issue renewal notices in advance, including a minimum of 14 days before expiry, to help ensure there’s no gap in cover. We appreciate your feedback regarding the timing and frequency, and it has been shared with the team for review.
Efficiency at Last
I finally can get my insurance across the line without yearly painful rehashing of the same thing! Thanks so much
27. marts 2026
Besvarelse fra insurance.com.au
Hi Andrea, Thank you for your review. At insurance.com.au, we aim to make renewals simple and hassle-free, so it’s great to hear this has improved your experience.
Besvarelse fra insurance.com.au
Hi Mudit, thank you for your review. It’s great to hear you were happy with our service and found the team helpful.
Smooth process.
26. marts 2026
Besvarelse fra insurance.com.au
Hi Hina, thank you for your review. We’re pleased to hear the process was smooth for you.
Thank you for your very quick…
Thank you for your very quick assistance in resolving my query.
26. marts 2026
Besvarelse fra insurance.com.au
Hi Danny, thank you for your review.
We’re glad our team was able to help and support you with your query.
Simple, convenient and accurate
Simple, convenient clear and precise with amendments very easily made where required.
26. marts 2026
Besvarelse fra insurance.com.au
HI Whitlam, Thank you for your review. At insurance.com.au, we aim to make the process quick and easy, so it’s great to hear this was reflected in your experience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.