insurance.com.au Anmeldelser 2.086

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

It is reassuring to know the policy is there but, in all honesty, I would prefer to never find out that your service is an effective one. You have been competitively priced over the years and that is... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

“I’ve been really happy with my insurance company — honestly, they make everything so much easier than I expected. The whole process is super easy to navigate, whether you’re looking up your policy,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’m really happy with this insurance. The whole process was simple and easy to understand, and the team was very helpful and responsive whenever I had questions. It gives me peace of mind knowing I’m... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

The person who called me was most persistent with a service mind and business driven. The admin fee compared to the actual cost of the insurance policy is far too high particularly as we live in a dig... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Forsikringsselskab
  2. Virksomhedsforsikringsselskab
  3. Forsikringsvirksomhed
  4. Personforsikringsselskab

Skrevet af virksomheden

insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Quick response

Quick response, professional and warm customer service.

15. april 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Ashley, Thank you for your feedback. We’re glad to hear you received quick, professional, and warm service.

Bedømt til 1 ud af 5 stjerner

Poor communication

Poor communication. And too many emails

15. april 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Brad,
Thank you for your feedback. We’re sorry to hear you were not satisfied with the level of communication and the number of emails received. We understand this can be frustrating. We’ve passed your comments on to the team as part of our ongoing efforts to improve our customer experience.

Bedømt til 5 ud af 5 stjerner
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi there,
Thank you for your review. At insurance.com.au we aim to provide a quick, easy and valuable service, so we are glad you had this experience.

Bedømt til 5 ud af 5 stjerner

Quick and Easy to renew on line!

Quick and Easy to renew on line!
Very professional!
Would certainly recommend to others!

7. april 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Jenny, Thank you for your feedback. We’re delighted to hear the renewal process was quick and easy, and that you found our service professional. We really appreciate your recommendation.

Bedømt til 5 ud af 5 stjerner

Very helpful customer service

Very helpful customer service, very happy and grate experience.

13. april 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi there, thank you for your review. At insurance.com.au, we aim to provide helpful and supportive customer service, so it’s great to hear this reflected in your experience.

Bedømt til 5 ud af 5 stjerner

“I’ve been really happy with my…

“I’ve been really happy with my insurance company — honestly, they make everything so much easier than I expected. The whole process is super easy to navigate, whether you’re looking up your policy, making changes, or just trying to find information. Everything is laid out clearly and you’re never left guessing where to go or what to do.

Would definitely recommend them to anyone looking for an insurance provider that keeps things simple and stress-free!”

10. april 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Catriona,

We really appreciate your feedback. Keeping insurance simple and stress free is exactly what we strive for, so it’s great to hear this has been your experience.

Bedømt til 5 ud af 5 stjerner

I’m really happy with this insurance

I’m really happy with this insurance. The whole process was simple and easy to understand, and the team was very helpful and responsive whenever I had questions. It gives me peace of mind knowing I’m well covered, especially for my work. The service feels professional and reliable, and I truly feel supported. I would definitely recommend it to others who are looking for good and trustworthy insurance.

2. april 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Sasipavee,
Thank you for your thoughtful feedback. We’re delighted to hear that the process was simple and that our team provided helpful, responsive support along the way. It’s great to know you feel confident and well covered; that peace of mind is exactly what we aim to provide at insurance.com.au.

Bedømt til 2 ud af 5 stjerner

I paid for bare bones cover at 2…

I paid for bare bones cover at 2 million. You get what you pay for. I am paying more now (10 million), let's see if it's better. I don't like how you never speak to anyone over the phone it's all done via middle men, very impersonal.

8. april 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Misha,

Thank you for your feedback. We understand how important it is to feel confident in your level of cover and the service you receive.

We’re sorry to hear your experience felt impersonal. Providing accessible and supportive service is important to us, and we appreciate your feedback on communication. We’ve shared your comments with the team as part of our ongoing improvements.

Bedømt til 5 ud af 5 stjerner

Efficient and easy to renew existing…

Efficient and easy to renew existing policy.

8. april 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi CJ, Thank you for your review. At insurance.com.au, we aim to make renewals simple and efficient, so it’s great to hear this was your experience.

Bedømt til 5 ud af 5 stjerner

Jona was very helpful and patient in…

Jona was very helpful and patient in assisting me to renew my insurance

8. april 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Paula, Thank you for your lovely feedback. It’s great to hear Jona supported you so well and made the renewal process easier.

Bedømt til 5 ud af 5 stjerner

Kind and helpful and sorted out my…

Kind and helpful and sorted out my issue quickly and efficiently

31. marts 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Kate,
Thank you for your review. We’re glad to hear Jona was able to help and get your issue sorted quickly and efficiently.

Bedømt til 4 ud af 5 stjerner

Easy to understand and affordable

Easy to understand and affordable. Website was a bit glitchy though.

31. marts 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Danielle,

Thank you for your feedback. At insurance.com.au, we aim to provide a clear and seamless experience, so we’re glad this came through overall. We’re sorry to hear about the website glitches and would appreciate any additional details at support@insurance.com.au to help us improve.

Bedømt til 5 ud af 5 stjerner
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Sue, Thank you for your review. At insurance.com.au, we aim to make renewals quick and easy, so it’s great to hear this was your experience.

Bedømt til 4 ud af 5 stjerner

I spoke to someone on the phone which…

I spoke to someone on the phone which was useful as I had difficulty logging in to renew my policy. The person I spoke to was ver helpful and patient.

30. marts 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Michelle, Thanks for sharing your experience! It’s great to hear Winalyn was able to support you and make the process easier.

Bedømt til 5 ud af 5 stjerner

Very very good

Very very good

5. april 2026
insurance.com.au-logo

Besvarelse fra insurance.com.au

Hi Yuhong Li,

Thank you for your kind review. We are glad you had a good experience with insurance.com.au.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere