Hello Instrumart Team, great customer support team. Calls were answered and directed with the proper technical teams. All teams were well informed with product knowledge and responses were fast. Thank... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Se mere
I really appreciate that your staff is willing to work with me on finding products that my clients need and is also willing to work with me to ship to US postal priority service cutting the cost for... Se mere
Our purchase was delayed which could have caused problems for us. Instrumart staff were very helpful in finding a solution and communication was great. We were able to use a rental unit until our equ... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Skrevet af virksomheden
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Kontaktoplysninger
35 Green Mountain Drive, South Burlington, VT 05403, USA
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Service by Pat
Great Service. Knowledgeable staff. Easy order process. Competitive prices.
23. oktober 2024
Always courteous and efficient.
23. oktober 2024
Prompt and professional customer service
17. oktober 2024
100% satisfied
10. oktober 2024
Instrumart is my go to!
Customer Service is always friendly, and helpful!
Product knowledge is top of the line!
Instrumart is my go to for Chart Recorders and flow meters!
8. oktober 2024
Fast and friendly service
Fast and friendly service. I have always been able to get the products I need!
3. oktober 2024
Great customer service.-
7. oktober 2024
Ordering was easy
Ordering was easy, but delivery was longer than anticipated. Especially when the parts were "supposed" to be in stocks, at the time they were ordered
4. oktober 2024
Besvarelse fra Instrumart
Hi Anthony,
First off, thank you for your business. We're glad to hear that you had a smooth ordering process.
Upon reviewing your order, I do see that it shipped later than we originally estimated. We send our apologies on behalf of the manufacturer for this delay. We do our best to provide the most accurate lead times at the time of order however, they can be subject to change based on the manufacturer's availability once they receive the order. I see that the quote you were provided had an estimated lead time of 30 business days. We apologize if at any point, you were given conflicting information stating these were in stock.
When ship dates do change, our Order Management Team works to relay these updates as soon as they're provided to us. I see that the change to your order was communicated to you a few weeks before it was originally scheduled to ship. We hope this gave you enough time to adjust any of your plans.
As always, we value your feedback and will continue to make improvements where we can. If there is anything else we can help you with, please don't hesitate to reach out.
We hope to do business with you again soon.
Take care,
Lindsey Dion
Order Management Team Lead
very easy to make a deal
very easy to make a deal, excellent service
17. oktober 2024
Uopfordret anmeldelse
Instrument spot on!
Instrument was very responsive to my needs. They even followed up with tracking numbers once the items were shipped.
1. oktober 2024
Sales representative was great help…
Sales representative was great help with explaining several options, and made the purchase easy. Product was available and shipped quickly. Thank you.
26. september 2024
Sparks & Smoke
The box had the correct part number however the part within was of the wrong supply voltage. When I powered the unit, it shot sparks and smoke from my desk. The leadtime for the part was not a big issue however I am also still waiting for the correct part.
25. september 2024
Besvarelse fra Instrumart
Hi Michael,
We appreciate your feedback on your recent order. We were very sorry to learn of this issue and are actively working to have it resolved. This error occurred with the manufacturer. The outer box was labeled with the correct item number however the contents were incorrect. As soon as we were made aware of this, Instrumart’s support team contacted our vendor who supplied to product, to get the correct item sent to you as quickly as possible. Our team has reached out to them requesting an update and relayed the urgency of the matter. We will contact you as soon as we have more information.
Extreme customer service is one of our many top priorities and an area we pride ourselves in. We apologize on behalf of the manufacturer that this error was made. Despite these circumstances, we hope you will continue to trust Instrumart for your instrumentation needs.
If there is anything else we can help you with, please don't hesitate to contact us.
Take care,
Lindsey Dion
Order Management Team Lead
Dwight Mohn was extremely helpful with…
Dwight Mohn was extremely helpful with setting up our first F4T controller and is continuing to help with configuring the rest of our controllers that we plan to install.
Keep up the great customer/technical support!
Thank you,
Greg Chapman
23. september 2024
First time dealing with Instrumart no bad
Everything went well until we received the wrong item. Getting the replacement was done very quickly,
20. september 2024
Besvarelse fra Instrumart
Hi Mark,
Thank you for taking the time to leave us with this review. I spoke with the engineer assigned to this order to get a little more information on what occurred. It seems this was a result of the part being mislabeled in our inventory therefore when it was scanned to be shipped, everything seemed to have matched up. We have since fixed this issue to prevent this same mistake going forward. I do see that our team was able to resolve this quickly and get the correct unit out to you. Again, we apologize for this and for the lost time in getting you the correct unit. We hope that despite this, we will continue to earn your business again soon.
If there is anything else we can do for you, please don't hesitate to reach out.
Take care,
Lindsey Dion
Order Management Team Lead
Great consultation and advice
The consultant with whom I spoke was able to give me very detailed information on the item I was purchasing, enabling me to make an in-depth comparison to the one I was replacing. Upon receipt of the item and placement into service, it has proven to be the virtual "perfect replacement" I had hoped for.
16. september 2024
A trusted company with highly qualified people !
I always get a quick, courteous and professional response. Thank you!
13. september 2024
Great sales service
Great sales service, knowledgeable and prompt with quote. Billing was delayed due to repeated requests for a Purchase Order that was not actually required.
11. september 2024
Great Web Set-up & Outstanding Customer Service
The products are always easy to find on the web site, plus this order needed some extra customer service/human interaction that most other vendor cannot or will not offer. I have ordered from Instrumart several times and plan to continue to do so...
5. september 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.