Hello Instrumart Team, great customer support team. Calls were answered and directed with the proper technical teams. All teams were well informed with product knowledge and responses were fast. Thank... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Se mere
I really appreciate that your staff is willing to work with me on finding products that my clients need and is also willing to work with me to ship to US postal priority service cutting the cost for... Se mere
Our purchase was delayed which could have caused problems for us. Instrumart staff were very helpful in finding a solution and communication was great. We were able to use a rental unit until our equ... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Skrevet af virksomheden
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Kontaktoplysninger
35 Green Mountain Drive, South Burlington, VT 05403, USA
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Have purchased many transducers over 8 years.
Have purchased many transducers over the years. When the normal brand was not available, Instrumart helped me find a comparable unit. Purchased 2 and had problems after a couple months. Come to find out the product that was suggested by Instrumart did not work for Wastewater. This same situation happened to a fellow contractor. I wish Instrumart would have made it right with the wrong part that was sold to us.
3. februar 2025
Besvarelse fra Instrumart
Hi Brian,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations, and we truly appreciate the opportunity to make things right.
After reviewing your order with Liam, the engineer assigned to your order, we found that the original product requested was from a manufacturer that is no longer in business. To accommodate this, we provided a recommended alternative. Unfortunately, we later discovered that this replacement wasn’t the best fit for your application. Once this was identified, we promptly sourced the correct items, which were ordered and shipped within a week.
Additionally, we issued an RMA for the incorrect parts. As of today, we haven’t yet received the returned units, but the RMA remains open. Once we receive them, they’ll be evaluated for a possible credit.
If you need any further assistance or would like us to resend your RMA details, please don’t hesitate to reach out.
Best regards,
Lindsey Dion
Order Management Team Lead
Great Customer Service
We recently purchased several TidBit sensors for a stream monitoring project. Dwight Mohn was very helpful in getting the price quote and ensuring we received our products in a timely manner.
29. januar 2025
Excellence!!!
Every experience with Instrumart is a pleasant one. Sammi, Angelo, Mike C are all top notch!
5. februar 2025
Uopfordret anmeldelse
Great service, good at notifications
The customer service is helpful and informative. Upon shipping the order they provided me with emailed tracking.
20. januar 2025
great team to work with
great team to work with, quick, inteligent , knoledgable compassionate and client service oriented team
16. januar 2025
very helpful with the meter and fast…
very helpful with the meter and fast turn around time.
16. januar 2025
PRODUCT AVALAIBILITY
THE INSTRUMART STAFF ARE VERY HELPFUL AND KNOWLEDGEABLE WITH THE PRODUCTS
7. januar 2025
Satisfacción plena.
Los productos solicitados y que luego hemos comprado, son de muy buena calidad. La atención comercial y el soporte técnico siempre han sido de lo mejor.
No hay necesidad de pedir a Instrumart la información técnica de los productos, todo ello está en su página web.
3. januar 2025
Satisfactory
31. december 2024
The product is a Keller product
The product is a Keller product, which is very adequate. the shipping was quick which we appreciate.
23. december 2024
The product was delivered in good…
The product was delivered in good condition and on time.
19. december 2024
Sales department prompt and reliable
Sales department prompt and reliable. Great service over all!
22. november 2024
Dwight and his team are always spot-on!
22. november 2024
Great communication and prompt service…
Great communication and prompt service . Ordered a new replacement instrument and it came very quickly.
19. november 2024
Hard to get response back when asking…
Hard to get response back when asking for information.
14. september 2024
The product was on time and satisfied…
The product was on time and satisfied the needs of my project.
13. november 2024
Knowledgeable and Patient
Their Solution Engineers and Technicians were extremely knowledgeable, and in my case, they proved to be extremely patient with someone who has very little experience and knowledge in the field. they helped me to find and confirm the best products and options for my project, and politely assisted with all my questions regarding configuration, installation, and troubleshooting as they arose.
3. oktober 2024
Great products...
Great products...
Personnel always very helpful, spot on and in the know.
B & J has been a customer for years and will stay that way...
LEO gauges are of great quality and work great.
3. november 2024
The application engineer understood my…
The application engineer understood my request and responded in timely manner.
25. oktober 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.