Insomnia Smoke piedāvā lielisku apkalpošanu un uzticamu klientu atbalstu. Lai gan sākumā bija nelielas neskaidrības par maksājumu, tās tika ātri atrisinātas. Produkti tiek piegādāti ātri un bieži vien... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
At first, the package got stuck at the state postal service, which failed to notify me of its arrival and sent it back to the sender automatically. Despite this, Insomnia Smoke promptly re-sent the... Se mere
Virksomheden har svaret
Nachdem beim Versand ein Glasteil zu Bruch gegangen ist, wurde mir ohne Diskussion ein passendes Ersatzteil zugeschickt. Sehr guter Kundendienst.
I ordered the Tyson gravity bong and I must say this is the best bong and sesha bong I’ve ever used . It was packaged great and was always helpful if I needed any help great delivery all around highly... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Insomnia Smoke is a European based head shop that was founded in 1997 with the sole purpose of satisfying the needs and desires of those immersed in head shop culture. No matter if you’re looking for, our goal is to give you what you need at a great cost and with an unmatched quality of service. If you’re happy with our business, then we’re happy with having done our job right. We don’t aim to make customers as much as we aim to make friends, as we realize there is nothing more important to our niche than sticking together and spreading the love. What goes around comes around doesn’t it? That’s what we hope, at least. We’ve dedicated ourselves not to just being a good head shop, but to being the best - and we’re avid enemies of disappointment, which is why all of our customers leave our location with a smile on their faces.
Kontaktoplysninger
Struktoru iela 13-6, LV-1039, Riga, Letland
- +37129922996
- insomniasmoke@gmail.com
- insomniasmoke.com
4,8
Fremragende
135 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing products
Amazing products, fast shipping, best price I've found in eu for precision scale +-0.003, incredibly accurate, for less than 50 bucks
15. august 2025
Unfortunately it takes to long for…
Unfortunately it takes to long for delivery and when I finally get it the product was opened and almost empty
28. juli 2025
Besvarelse fra Insomnia Smoke
Good day,
Delivery to the USA took exactly 2 weeks, which is the standard shipping time for our most economical shipping option, as all orders are shipped from Europe.
We are very sorry that the product was defective. Since this is a hygienic product (lubricant), we are unable to perform a quality check before shipping.
As you are not fully satisfied with your order, please contact us, and we will gladly send you a replacement.
Thank you
Besvarelse fra Insomnia Smoke
Thanks so much!
Good experience
The site is easy to navigate.
Quick delivery and nice additional gift in the package from Insomnia Smoke.
31. juli 2025
Besvarelse fra Insomnia Smoke
Thank you so much!
Besvarelse fra Insomnia Smoke
Vielen Dank! ))
Great products!
Shipped out quickly, glass pipes packed well, made it to Wa.State. Was very happy, couldn’t find them anywhere else!
30. juni 2025
Besvarelse fra Insomnia Smoke
Thanks so much! Glad you’re happy with your order and that it arrived safely.
Besvarelse fra Insomnia Smoke
Vielen Dank! Schön zu hören, dass Sie zufrieden sind.
site très bien fait commende reçu dans…
site très bien fait commende reçu dans les temps je recommande ce site sans problème.
25. juni 2025
Besvarelse fra Insomnia Smoke
Merci beaucoup ! Heureux que tout se soit bien passé.
Besvarelse fra Insomnia Smoke
Thank you! We are glad that you had a great experience.
Item was delivered pretty fast. But...
Item was delivered pretty fast.
But i was charged full price for a second choice item.
They still have these "Not as good as new" items listed for 50% off but marked as no longer in stock.
Im lucky i got one of these bad machined ones for full price....
The only thing they told me was to clean it. 👍😉
Im sure then they would have stated i scratched it by myself or used aggressive cleaner so the finish of the aluminum was damaged.
Since i sent pictures of it and denied cleaning it before i do get a discount they didnt answer anymore.
So they basically sold me one of the leftovers from the "b-stock" sellout and charged the full price 🎉
Edit: i was contacted pretty quick after this and everyone did a perfect and urgent job. It wasn't their fault. The Emails i mentioned didnt get through to them.
They cared very well and handled this case seriously!
They handled the "Bad Item" which was the manufacturers fault, as if it was theirs.
Im sorry.
They were sorry.
But in the end...
I feel like this guys do their job very very well!! Nothing to complain!
3. april 2025
Besvarelse fra Insomnia Smoke
Hi Denis,
Thank you for your order, and we're truly sorry to hear that the product did not meet your expectations.
Some of our products arrive in sealed packaging from the manufacturer, which limits our ability to perform detailed quality checks before shipping. In rare cases, the grinder may pick up some residue from the box's interior paint. Fortunately, as the grinder is made from aluminum, it should be easy to clean and restore its appearance.
We also sent two follow-up emails regarding your experience but haven’t received a any response. We also did not receive any email with a pictures. We would be happy to offer you a free return or a discount.
Trusted seller, great quality products, this is how smoker’s appliances should be made
Great quality and beautiful hand made products. I was looking for a particular pipe which they sent as a gift, I couldn’t be more satisfied. Looking forward to order more stuff!
28. februar 2025
Besvarelse fra Insomnia Smoke
Thank you! We hope you like the gift, it is a prototype, we will have this pipe in future with our branding on it...
Schnell und ohne Probleme
Nichts zu meckern. Alles schnell bekommen und was will man mehr.
19. februar 2025
Besvarelse fra Insomnia Smoke
Vielen Dank!
Besvarelse fra Insomnia Smoke
Yes, it is :) Thank you
Besvarelse fra Insomnia Smoke
We truly appreciate it! Thank you
très bien mais je n'ai jamais le code…
très bien mais je n'ai jamais le code de retrait par mondial relay
28. januar 2025
Besvarelse fra Insomnia Smoke
Merci!
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