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INF | infplans.com Anmeldelser 922

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TrustScore 4.5 ud af 5

4,6

Rejseforsikringsselskab
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Hi Everyone I had booked health insurance and for some reason I couldn’t travel and asked company for refund. Without any hassle they had refunded full amount. And that is also after 10 days . Ve... Se mere

Bedømt til 5 ud af 5 stjerner

Great support! Aira from the customer service team was very helpful in answering my queries regarding a travel insurance that helped me make a decision. She was available for a discussion whenever I... Se mere

Bedømt til 5 ud af 5 stjerner

I have been asking Fatima about every single details for INF travel insurance and she has answered all my questions with examples. I appreciate the kind of support I received. Despite of asking so man... Se mere

Bedømt til 5 ud af 5 stjerner

Ellie from INF support desk was super helpful, polite and extremely accommodating on the phone. She helped me understand the various plan options and answered all my questions in detail for over an ho... Se mere

Virksomhedsoplysninger

  1. Rejseforsikringsselskab

Skrevet af virksomheden

At INF Plans, we believe your international travel experience should be defined by happy memories, not worries about healthcare. As a specialized provider of travel medical insurance for visitors to the United States, Canada, and Mexico, we are dedicated to offering a level of protection that standard market options simply cannot match. While many generic plans restrict coverage for older travelers or those with medical history, we stand out by designing inclusive insurance solutions that fill these critical gaps. We are one of the few providers in the world to offer truly comprehensive coverage for pre-existing medical conditions, going far beyond the limited acute onset of pre-existing conditions benefits found in typical policies. Our commitment to inclusivity means we proudly cover travelers up to the age of 99, ensuring that parents and grandparents can visit their loved ones with the dignity and security they deserve. We combine this robust protection with modern convenience, featuring direct billing with major provider networks, integrated telehealth services, and accessible digital tools. With honest pricing and 24/7 multilingual support, we don't just sell insurance; we ensure quality healthcare is accessible and affordable. At INF Plans, we value and respect every traveler, genuinely caring that you are fully taken care of so you can focus on what matters most.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

922 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 4 ud af 5 stjerner

Excellent sociétés d'assurance

Une grande société, avec une bonne qualité d'assurance et une conformité de hôte gamme. Et réservé au luxieux . Avec Hop Assurance, le monde est à vous et voyager sans le moindre contrainte.

21. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

INF Saved Us

Got coverage for my Mom from INF, she has high blood pressure - syncop. During her visit, I had to take her to the hospital, and she was admitted for several days. We got a bill for over $100,000, but only had to pay several thousand dollars out of pocket. INF Elite covered the rest. We would have been devastated without INF. I can't recommend them enough.

9. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Did not cover bills

Purchased INF Premier for my mom (member ID ending in 9299) visiting from June 2023 till Feb 2024. We only needed one ER visit during this time. INF told us in Feb that all bills had been settled. However, in June'24 we are finding that the insurance only paid $500 from the approx $5k ER bill. The Premier plan is supposed to cover up to $100k and $15k for pre-existing conditions!! Unfortunately hospitals end up taking a loss in cases like this. RobinAssist which was always chatty and available during plan purchase and doctor referrals is now nowhere to be found.

13. juni 2024
Uopfordret anmeldelse
INF | infplans.com-logo

Besvarelse fra INF | infplans.com

Hi Rohit- thanks for reaching us. You purchased a fixed benefit plan which pays $500 for ER services. Upon review of our EOB, we actually covered closer to $7,000 for your ER bill are you get the United Healthcare PPO discount. INF Premier is the only fixed benefit plan which provides discounts from United Healthcare- hence your coverage was much higher than the $500.

It is important to note that if you had purchased the INF Elite plan- your out of pocket expense would be only 10% of the total bill. However, since INF Premier is a fixed benefit plan, we paid $500 + a massive United Healthcare PPO discount, making your total coverage $7,196.

Please reach out to us directly, as we have not gotten any correspondence from you on this matter, and we're happy to reprocess the claims to see if there is any additional discounts we can provide you. You can email us at operations@infplans.com, thank you!

Bedømt til 5 ud af 5 stjerner

Marky's customer support is excellent

As of now my review is only with Customer Support. Marky assisted me patiently answering all my questions. I chatted with Marky for around an hour. Asked for scenarios where there will not be coverage and where there will be coverage. Marky explained with examples. Also understood what I want and suggested me the plan that suites my needs well! Thank you so much MARKY! I'm buying SafeVista!

10. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This is about Health Insurance for…

This is about Health Insurance for visitors from India. Just chatted online with "KHAI". I had few questions about some health insurance options & I wasn't somehow able to generate a quote online earlier. KHAI answered my questions promptly & generated a quote and sent to me quickly, was very helpful through the chat.

8. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Write down my appreciation for the…

Write down my appreciation for the outstanding assistance provided by KHAI. He has been incredibly polite, responsive, and helpful in addressing all my inquiries regarding the various INF insurance plans, allowing me to make informed decisions on the insurance plan for the coming family visiting.

2. maj 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Fraudulent company INF Hop Travel and Robin Assist

I took insurance for my father in law visiting for 3 months recently, unfortunately he had a fracture in his T8 and then he was denied any kind of help.

Inf insurance will trip you over after they take money from you, before selling they will tell you all kind of things and sell post sale service is pathetic.

I had suffered a great loss, i paid 2500$ for their travel and the call their plans as not Insurance rather Travel assist this means you are at mercy of their hidden door reviews (medical team) Robin Assist team is the one who coordinates with you and they are partner in the crime with Inf Insurance.

I suffered enough and i am paying out of pocket and still struggling to get any support, all they say is send them back to India for a better treatment.

Note: My father in law is 77 yo and yet they sold the insurance at a higher premium rate despite of knowing complications they would come with.

Now question is if you are only planning for a safe travel back when you are in an emergency they say the will cover some Flight reservation charges, etc.. this is all bulls**t .. Please dont fall for this company its the worst company you can imagine . i dont know if they will cover for any change in travel or

1. maj 2024
Uopfordret anmeldelse
INF | infplans.com-logo

Besvarelse fra INF | infplans.com

Hi Sunil, we are just an agent which sells this plan, but from our understanding you purchased a plan which did not cover pre-existing conditions. If you had purchased the more expensive options like INF Premier or INF Elite - we believe this situation would of been covered. The issue is that you purchased a cheaper plan with less coverage for your elderly parents. It is always important to buy the appropriate coverage for visitors especially when they are above the age of 70, because if you don't you may not be covered when you need it!

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