If I could give zero stars I would, I purchased a phone case and it was faulty, I contacted their customer service and after many weeks I got a reply saying they would send a replacement, I said I wou... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a product from Incase in Australia. It turned out to be faulty, which their own support team admitted. They told me there was no stock and asked me to wait. That was over half a year a... Se mere
Money taken but NO cover received nor any contact on process/shipment of order since ordering 17 April. Socials seem untouched and no response from emails. The support email also bounced. Please respo... Se mere
I bought a textured hardshell for my MacBook Pro 16. It fits well and although clearly plastic, it looks and feels a bit like linen on the surface. This gives the case a grippy surface which I find re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We design solutions centered on protection and mobility to meet the demands of today's creatives.
Kontaktoplysninger
Pipeline Avenue 14351, 91710, Chino, USA
- incase.com
1,8
Under middel
26 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scammers!!!
Scammers!!!, Took my money ,no product delivered. refuse to answer any emails or direct messages. Thief's !Do NOT use this business.
12. april 2023
Uopfordret anmeldelse
Besvarelse fra Incase
Hi Nicole, we are terribly sorry to hear about the experience you had purchasing one of our products. We would love to connect with you to better understand the issue with the product purchased and sort this out. Please reach out to our customer support team at support@incase.com as they would be glad to assist you. You can also call them at: +44 2081962428 between 6a and 5p Pacific Standard Time.
Extremely hard to get support or…
Extremely hard to get support or contact for an incorrect shipped item. It's been 2 weeks and I haven't got a response at all, I've contacted multiple contact addresses globally, because the one in Australia hasn't contacted me back.
Hope to never engage with this brand again.
30. november 2022
Uopfordret anmeldelse
Besvarelse fra Incase
Hi Nak, we are so sorry to hear about your experience reaching out to the AU support team. Our US team now handles global requests and would be more than glad to assist you. Please reach out to our customer support team at support@incase.com.
Good customer care
It was a shame the original product let me down, but I was happy and satisfied with the quality of customer service I received from Incase, and how quickly they responded. I did need to provide images of the faulty product but that's fair enough, and they were quick to organise a replacement for me.
9. september 2022
Uopfordret anmeldelse
5 star for the look but no stars for the material
I will not purchase this incase anymore it might look pretty but I already replaced one and the second one also cracked and I am very carful with my Mac and no one uses it but me so I am very disappointed.
30. april 2022
Uopfordret anmeldelse
Besvarelse fra Incase
Hi Martina, we are terribly sorry to hear about the experience you had purchasing one of our products. Please reach out to our customer support team at support@incase.com as they would be glad to assist you.
Not worth the price
I bought a transparent case from the Mac Store. I trusted that it was a good product as it’s the one Mac stocks and was not cheap. This is not worth the money. I guess they did not give any elasticity to the material, it cracks easily. I had to replace it since it look terrible. It was cracked in so many places. It also didn’t do a good job at projecting the computer. I have now a corner of the laptop damaged. Really not worth the price. A cheap case would give the same protection
20. juli 2021
Uopfordret anmeldelse
Shabby Quality
I purchased a hardshell case for my MacBook. The fitting felt great and looked good on the MacBook. However, the flaw is that the material isn’t tough enough. You could easily crack these plastic ‘Hardshell’ cases when putting it on. Within a few weeks of wear a small crack appeared. I would say I take particular care of my stuff, always being overly careful. No matter how I handled my MacBook with this case on, I would find chips of the plastic shell fall off randomly.
Incase replaced it under warranty, but not without making a big deal, even going as far as requesting the broken one be returned, after I had sent photographs of proof. The value of this item to me should be set at $5, not the prices they charge.
Furthermore, the replacement came and I was given a different color (customer service couldn't careless) I put it on, and within a month cracks appeared again.
Here's how Incase operate - even when I posted a review of the case on their website, it was removed. Sums up my experience with this shabby brand!
27. februar 2021
Uopfordret anmeldelse
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