They are really great in terms of purchasing on your behalf but if the website doesn't accept their Kenyan credit cards, they'll charge you $5 for every $100 they transfer to the US. It's understandab... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had difficulty processing payments as the instructions in your Imail Kenya personal account requires one to make payment through Mpesa or DTB. Paybill completely didn't work. DTB worked only to be... Se mere
Worst Customer Service ever! Not only do they hide charges, but when you raise a query, they are rude, act as if you are a bother, and it's a favour they are doing you. They do not state that laptops,... Se mere
Virksomheden har svaret
DO NOT SEND your packages to staten island NY location.. There is no one to receive packages and carriers deliver packages anywhere on the side of the building .. even if it says dock, probably it go... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ship anything from USA to Kenya by air with our discounted shipping rates and track your parcels online.
Kontaktoplysninger
4901 13th Ave S #1013, 58103, Fargo, USA
- imailkenya.co.ke
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This is perfect for my shipping needs
This is perfect for my shipping needs. Communication is also perfect. Pricing is also not bad
It's been a pleasure doing business…
It's been a pleasure doing business with iMail. Stress free process
Pretty easy to use
Pretty easy to use. Sent a box to my family in Nairobi. Delivered in one piece. Superb notifications
Perfct und perfect
Perfct und perfect. Great systems in place. Keep up the wonderful job. Very promising company
You can trust them to ship valuables of…
You can trust them to ship valuables of any kind and they'll deliver to you, directly to your door
Extremely fast..
Extremely fast... Improved billing. Great platform for international shipments
Genuine at their pricing
Genuine at their pricing. Definitely use again
Avoid
Avoid, avoid, avoid. When you wake up,avoid. In the afternoon, avoid. And in the evening, avoid. Just avoid Imail. I just lost 2 valuable items with them. Unless you wanna chat with their customer care and at the end not find your item, just AVOID

Besvarelse fra Ship from USA to Kenya
Very effective and the costs are good
Very effective and the costs are good. The delivery process to the house is also seamless. Serious company
Easy to deal with and very…
Easy to deal with and very straightforward shipping. Big up
Great service
Great service. The improvements are making a lot of difference
Straightforward and convenient
Straightforward and convenient. They do not rob you with hefty volumetric charges and other hidden charges
Friiendly team
Friiendly team. I used them to ship a monitor and the process was very smooth
Satisfied by the shipping
Satisfied by the shipping. All items were delivered by the rider in excellent condition
They can ship almost anywhere
They can ship almost anywhere. Company has very good rates for bulky shipping to South Africa
KRA ha been making life very difficult…
KRA ha been making life very difficult for travelers... Companies like these step in to save the day
THEY SCAMMED ME
Anyone who has never shipped with these criminals should never try. Few months ago they scammed me items worth kshs 7,000 only for them to take over 8 months despite them recieving the items on the third day of purchase from ebay. The 3-small items were less than a kg only for them to package my goods with other peoples products and ask me for Kshs 14,000 as sipping cost on delivery 8-Moths later!!!!!!
I will keep rating this corrupt company for scamming Kenyans until they are exposed.

Besvarelse fra Ship from USA to Kenya
Nice to be able to track the packages…
Nice to be able to track the packages and good offline communication when your phone is not online. Would be great to have automatic WhatsApp notifications
Incredible handling
Incredible handling. I shipped very fragile items and got them in perfect condition.
Shipment was sent over three months…
Shipment was sent over three months ago. To date nothing given. They overcharge and then make excuses. They said pay the additional charges and you get the parcel else it will take time to come out. Now the fourth month is starting and they still are not interested in shipping or delivering. These guys are crooks. I have since then had three other shipments from US delivered but not these guys. Keep using the excuse the goods are stuck in customs....but other companies manage to deliver.

Besvarelse fra Ship from USA to Kenya
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







