I am extremely disappointed with this…
I am extremely disappointed with this experience. I ordered a cardigan that was shipped with Belgian Post, but the package remained stuck in Belgium for weeks and never reached me.
During this entire time, I repeatedly contacted customer service asking for help and updates. Eventually, the cardigan was simply returned to the sender without ever being delivered to me.
Since then, I have contacted customer service several times asking for a very simple solution: either send the cardigan to me again or refund the money for an item I never received. Instead, I am now being completely ignored and no longer receive any response.
This is absolutely unacceptable. I have paid for a product I never received, spent weeks chasing both the order and customer service, and I am still left without the cardigan, without a refund, and without any proper communication.
Very poor customer service and an extremely frustrating experience. I would not recommend ordering from this company based on how badly this situation has been handled.








