I am very new to CO2 Lasers. The iKier Master was a breeze to setup and have running within 45 minutes of unboxing. I love now having the option to cut and engrave clear acrylics. Have already do... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When i received my Ikier Master co2 one of the limit switch cables was not conected to the mainbord. I had to loosen the 3 screws that hold the IR module bracket so that the pin that is on the bra... Se mere
J'ai acheté un graveur k1 ultra 36w en novembre 2025, j'ai une panne de câbles dégradés, j'ai envoyé un mail à support ikier, ils m'ont répondu et analysé mon problème par rapport aux photos et vidéo... Se mere
When I received the machine it was wet inside and out Seems that the reservoir for the water was not resealed tightly And had leaped during shipment. After several weeks of correspondence back and for... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At iKier, we want to encourage people to create their own life and pursue a more sustainable and quality lifestyle. Driven by originality, sustainability and craftsmanship, you and us, can make a difference to yourself, your family and your community, and make higher value. The iKier brand represents the most advanced semiconductor laser technology; represents the richest DIY content ecosystem; represents the most intimate control experience for the majority of users. We have the industry's top motion algorithm engineers, and have developed a number of global industry-leading laser engraving machine products, including the world's first in the industry to achieve the laser auto-focus function, the world's first in the industry to achieve automatic sinking cutting technology, and the world's first in the industry to achieve the function of continuing engraving after interruption.
Kontaktoplysninger
Kina
- ikier.com
3,4
Middel
135 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 26 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great support, great laser
In a nutshell: I am extremely satisfied with the great support from IKIER!
Before I bought my IKIER K1 Ultra 36W, I had an enquiry about delivery and customs costs; I received a reply the next day. I also had an enquiry about the IKIER referral programme; here, too, I received a reply within a very short time.
After I had received the laser and wanted to assemble it, I realised that one of 4 cables was not connected to the plug of the Z-axis motor and was hanging out.
My question about this was answered competently after just a few hours and I was then able to solve the problem myself. A further enquiry I made was also answered within a very short time.
Correspondence was by e-mail; it was competent and friendly.
I think IKIER's service is great and I am very pleased with it. I can recommend IKIER without reservation. By the way: the Laser K1 Ultra 36W is very well made and looks high quality. The E2 enclosure for it is of great quality; everything fits perfectly and harmonises exceptionally well with the laser.
17. oktober 2024
Uopfordret anmeldelse
Es wurde gleich gehandelt
Es wurde gleich gehandelt, und mir das Ersatzteil zugeschickt! Mehr geht nicht!
9. september 2024
Uopfordret anmeldelse
Ikier K1 pro 24W
Compre la Ikier K1 pro 24W y la verdad que es una maravilla de maquina.Necesitaba cambiar unos cables que,a no conocer bien yo la version de la maquina,me los cambiaron y me explicaron como hay que hacerlo.La comunicacion con los de Ikier,los servicios y la rapidez los espectaculares e inigualables.Recomendable 100%
21. august 2024
Uopfordret anmeldelse
Entreprise serieuse et service…
Entreprise serieuse et service apres-vente de qualité.
Prise en compte de ma demande ultra rapide.
je recommande
Merci encore
20. august 2024
Uopfordret anmeldelse
Hopeful, but ultimately disappointed
I purchased a 24w laser engraver from IKIER, specifically the IKIER K1 Pro 24w.
At first it seemed like a good deal, but ultimately it has been a headache.
Firstly they contacted me to say they were going to ship from an EU warehouse and a UK plug would be sent from another location, no problem, except it delayed the whole process.
Next, once the parcel was delivered and assembled the laser machine would not turn on.
I contacted the seller and they advised
I’d have to wait for a replacement key mechanism and power switch to replace it myself, and a replacement for the missing screen.
I queried this as being a brand new item, I did not like the idea of “fixing” it myself, it they have said they won’t exchange the item as they will be out of pocket by doing so.
Avoid at all costs
12. april 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.