The cordless iGarden pool cleaning robot has proven a solid investment compared to the established brand that needed constant repairs. I only need to charge it once per week which is convenient. The t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a very pleasant experience with customer service. They were very polite and helpful in helping me to understand the issues with the pool cleaner and instructing me what to do. In the end, it w... Se mere
Hab mir einen JetX5 gekauft. Davon ab, dass es ein wirklich tolles Gerät ist, welches unheimlich viel Spaß macht, hatte ich den ersten Kontakt mit dem Kunden Support. Es hatte sich eine Schraube in... Se mere
We are eagerly awaiting our swim jet!! Since placing the order igarden have been very responsive to any queries I have had and have gone out of there way to be helpful
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to iGarden, where advanced technology meets outdoor living. We are dedicated to simplifying backyard and pool maintenance through intelligent, self-managing systems. Specializing in autonomous outdoor solutions—including our cutting-edge AI-powered robotic pool cleaners, smart lawn mowers, and premium swim jets—we help homeowners eliminate the hassle of manual upkeep and maximize their backyard enjoyment. Driven by innovation, reliability, and real-time smart control, iGarden brings premium efficiency right to your fingertips. We are committed to delivering top-tier product quality and responsive, human-centered customer support. Share your journey with us or explore what our community has to say!
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
X30 review
X30 review, I received my unit and I must say I am happy happy happy, I was expecting it not be as powerful, I have the simpler battery and I am also happy since it lasts a lot I had to charge it only until my 4th day swimming about an hour each time level 1 & 2 out of 4.
Honestly I did not know what to expect but it was a very pleasant surprise, our pool is large enough for a swim but having this, makes a great difference to exercise and to perfect my swimming, I am not a good swimmer so this is helping a lot, also the natural turbulence that produces in the water makes it feel more like swimming in a lake with wind or a regular ocean. Very happy! I just hope it lasts and does not break anytime soon because I love it. I highly recommend it.
Great great unit for the pool
Great great unit for the pool. We love it
Omg what a game changer!
OMG, what a game changer!
I received my unit today, and I was absolutely blown away by its power. At speed level 4, I could barely keep up! I’m in my 50s, and this is going to make my daily training sessions so much more enjoyable and effective.
The customer support was exceptional from start to finish. Communication was prompt, response times were incredibly fast, and the iGarden order support team exceeded my expectations by following through on every commitment they made.
This is the real deal. I couldn’t be happier with my purchase!
Francis
Montreal, Quebec
Canada
Awesome product
Wow! Just received my X30-P30 Swim Jet and all I have to say is this thing is awesome.
Out of the box and 1 minute to set up and i was in the pool putting in yards!
I highly recommend this product for anyone looking for fun, low impact cardio and all around enjoyment.
The swim jet X30 is actually a really…
The swim jet X30 is actually a really awesome product. I like the speed options. If you are a competitive swimmer I don't think it will be for you, but if you just enjoy swimming in a smaller pool this is great. It definitely upgraded the swim experience for me in our 24ft above ground pool. I definitely wear out before the battery does on the 2nd jet level.
Customer service is OK, if a little slow, no bad experiences just wish there were regular updates. The documentation could be a little better, but the Youtube video is at least useful.
Great product, great customer support.
Great product, very easy to use and was great at cleaning the pool. I did experience a problem with the device which I could not resolve through the troubleshooting guide. IGarden.ai customer care was extremely responsive, answered the phone, with a human, very quickly and resolved my issue promptly. Couldn't have had a better experience. 5 stars.
Overall customer experience 👍
My igarden swim jet X has been delivered yesterday. Already the way the system and the powerbox were safely packed gave me a strong first impression. Installation and configuration were very straightforward thanks to the clear user manual and supporting videos available. Finally the registration and connection to the igarden app went smoothly. Thank you for this overall nice experience.
Amazing service - tech companies should learn
Amazing service. Price matched for Father’s Day after my purchase and even sent me the extra pool lights. Followed up to ensure I received both. They didn’t bug me about closing the ticket until after I received the lights. Also, gave me an update when they shipped it. Palo Alto and Cisco support should take notes. Yes, I’m a nerd.
Nothing bad to say about Igarden
Nothing bad to say about Igarden. Had trouble with a unit and they wasted no time solving the issue. Great company to deal with. Customer service is spot on.
Great technical support from iGarden
I've had nothing but an outstanding customer experience with iGarden. I ordered a K36 pool cleaner and exchanged some technical of the machine. They gave me a solution and also helped me with an upgrade and were very responsive. The product itself is great too!
hundreds are waiting for delivery
ordered in march , got a promissed delivery date in may - today 2nd july, im still waiting for my delivery! ( as hundreds others too )

Besvarelse fra iGarden
Great product and customer service
I purchased a swim jet and after receiving the item realized there are no manuals everything's online. All in all I called customer support immediately got a person to talk to they helped with any regards I had and so far everything's working perfectly. The swim jet also is fantastic item in my 24x12 pool I can actually swim it's awesome. Pool is an Intex above ground with no problems adding the system to it.
I found this product very high quality…
I found this product very high quality the way that was designed attract me a lot compared with older technology I think this is a great asset for family to enjoy weather surfing 🏄 swimming 🏊 or practice fitness on it
It also looks so ecologically
I strongly recommend this to any pool household family home
Great product, Great Support!
I asked originally they delay shipping since we were in Florida and wanted to try out within 30 days. The accomodated and they shipped May 1st as asked. Then when we tried to open pool out liner was trashed and we still didn't get to try the K36. Once we finally did it was acting a little funny and poping wheelies. Their support was great and they shipped out a new unit immediatly and new unit was perfect. Return was also free. I told my neighbor and he bought one as well.
The igarden great product
The igarden technical staff is a group of hardworking professionals. On a weekend they answered all my questions and resolved all of what turned out to be non problems. I have an M1AI and it cleaned up my pool after some serious Florida storms. This is a great product and I wish them well. Thanks Folks.
IGardens
IGardens
IGardens Customer Service has been wonderful with ordering and follow-up of my product. They are very prompt and responsive to emails and I would highly recommend this company and this machine for fun and workouts. Thank you for your help with my order.
Excellent customer service and…
Excellent customer service and attentiveness
Excellent Products and Customer Service!
I've had nothing but an outstanding customer experience with iGarden. I ordered a swim jet and one of the boxes got misrouted by FedEx. iGarden customer service caught it immediately, sent a replacement, and reached out to let me know. They gave me a solution before I even knew there was a problem. They also helped me with an upgrade and were very responsive. The product itself is great too!
I initially had some issues with the…
I initially had some issues with the unit, but support was able to make work out. Thank you for your assistance. The pool sweep is amazing with amazing technology
Best customer service ever
Best customer service ever! They have been very good at communications and jumped through hoops to answer my questions. The cleaner is sleek and very good looking which is what made me want to purchase it in the first place. I have read some complaints about the weight, but as long ad you pull it out slowly and let the water drain, it is very light and easy to maneuver. The app is very responsive also!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







