Mindler UK (formerly ieso UK) Anmeldelser 

This service is easy to access and I was teamed up with an appropriate therapist very quickly. The online webchat format for appointments suited me very well. I have a neurological chronic health condition and my specific needs were accommodated with empathy and professionalism. My therapist was extremely knowledgeable, understanding, flexible and helpful. The course was tailored to my needs and I gained huge benefit from doing it.
I would recommend this service.

I had a course of 6 CBT sessions with ieso (via the t). These sessions augmented other therapies I was having at the time and was very useful. It was also great to be able to keep the transcriptions of each session for further work on my own afterwards. My therapist was very kind, considerate, professional and sensitive.

i was definitely sceptical about the idea of therapy being online but it’s been so helpful. it’s super flexible and makes the whole experience far less daunting. it’s a completely personalised experience and it’s definitely helped with my anxiety

The people listened & helped me with my mental health & my struggles also, they was polite, kind & pleasant towards me as well, they have been a joy to speak & listen too without no problems whatsoever & I would recommend people or someone that's struggling with there mental health to go too this because these are good people & lovely as well..

Excellent non judgemental, practical result action orientated plans, derived in careful consultation to assist in resolving your thoughts behaviours that are resulting in maladaption to successful living and thriving

Had excellent therapy provided by Ben Chapman the best one so far in my life. He has given me the tools to deal with my problems and the professional advice for the present and future issues. I had counselling many times under both NHS and private, but it never proved so helpful. I don't know whether I was not ready to benefit from the counseling in the past or the counseling was not given in the helpful way, may be both.
Thank you IESO for the online platform, it is very easy to have online counselling while sitting comfortably at home.
Thank you NHS for supporting mental health in the community.

Well, what can I say? I was refused treatment as when I applied a notice came up to say sorry we do not offer the service in your area!!! It's TEXT based therapy.... How can you refuse someone from certain areas?

I made the referal myself and I have been made an appointment in a couple of weeks after.
A really lovely therapist that listened to my problems and helped me.

I asked for my account to be deleted by them and still i can not believe what they did.They just restricted my access to my account.According to them if someone asks to delete an account they just hide it from the owner.Absurd.After this joke i received a letter, some emails from them saying how mutch they protect and ensure all the data of any patient.In top of that they showed me where i can make a compaint (from their complaint service till the court).After i got another email saying that will not delete any of my data cause of their obligation to NHS ...They will keep my account for 2 years.I did not get any treatment from them and still they will keep all the information about me.I do not know if the word to use is quite funny or absurd.I filled endless forms , just that.I did a huge mistake making an application for treatment to this organisation of amateurs and not only i can not fix it but i can not make them stop sending me emails.Pretty sure i will receive quite more.With every email i receive by them i believe i did bigger mistake by filling these forms. Huge mistake that i did not research about them first.To any person out there in need do your research first for your own good.This orgasination should not be dealing with so sensitive issues.

This service has helped me to get rid of my anxiety, improved my depression and really enforced positive thinking. My therapist was so understanding and helpful, suggested several techniques for me to try and tackle the issues I was expriencing. Made adjustments after getting to know me a bit better. I used to be very hesitant about reaching out and getting help but this service has been very beneficial and I wish I did it sooner.
It was a bit weird just messaging at first and not knowing the therapist but you get used to it.
The timing of the sessions was also perfect, it worked well around my work schedule.
Good experience, I would recommend.

Terrible service

Just numerous questionnaires to complete and web links. The professional had odd times for meeting (usually evenings), had to text all conversations and made me feel MUCH worse. I don't recall being told I would be prevented from speaking with my therapist.

Discharge against my wishes after just 3 sessions I think. I believe this was because the questionnaires showed I was getting worse ( which they don't like).

The same mass of questionnaires are notified to you before every appointment .

I would recommend users keep a copy of how you answer each questionnaire, so you know what to put the next time. You will be asked lots of times

really helpful and useful service. it is good to be a quick typist and there is weekly questionnaires to complete. Personally I got alot from it and thank them very much

I was very sceptical at first having not had this support before, but the therapist designated to me was amazing, and put me at ease straight away, as we continued through my sessions she taught me so much, and I felt very comfortable during my sessions, I would recommend IESO to anybody who like me are struggling with life, thank you very much for your caring, professional, educating, and support I have received 😊

IESO is a great service, my therapist was extremely professional and understanding and taught me excellent techniques to use. Sessions were online, and it was easy to message my therapist in between appointments.

My therapist at ieso has helped me hugely to combat my anxiety issues, and plan my career moving forwards to obtain a better work-life balance. I was falling into bad cycles of negativity and without her help, I think I would still be there. Now following the CBT therapy, I feel I am more able to understand what I am feeling when anxiety strikes and I have strategies to deal with it. I feel much calmer and happier, and that's after only 10 sessions. Initially I was sceptical about the typed-only format of the meetings, but actually for me they worked really well. Thank you so much for helping me, and I won't hesistate to return in the future if and when I need more help. I fully reommend this service to others.

Jordan my therapist had a real sense of understanding and empathy towards my situation. He listened without passing judgement

Online counselling via typing was very useful for me. The counselling sessions came at a very difficult time for me and I would not have been up to therapy via telephone or face to face at that time so the option to type online was a lifesaver for me

Very good professionals that stick with the [patients throughout the course of treatment.

I was told i was not eligible for treatment by the therapists 'supervisor' on the basis of my answers on the questionnaire after undergoing 2 assessment sessions. The therapist was very nice but care depends on the anonymous decision maker. I am awaiting a reply regarding this supervisors decision and if I can be reassessed by someone else for the more intense course!!

I found the whole experience very helpful. The text based service is perfect for what I needed, I could fit it around other commitments easily. My therapist was great and I genuinely feel so much better than when I started!