Mindler UK (formerly ieso UK) Anmeldelser 

747
•
TrustScore 4.5 ud af 5

4,3

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Absolute terrible Company !! Customer service is email only with minimal/reluctant engagement- feels like talking to AI. Only added to my issues, but hey, still looking to charge a fee when they had... Se mere

Bedømt til 5 ud af 5 stjerner

To my Therapist: Thank you – so much – for everything. For the steady, safe space you held for me; for helping me untangle everything that felt so overwhelming; for guiding me to see the strength and... Se mere

Bedømt til 5 ud af 5 stjerner

I felt understood and my feelings were validated in such a way it enabled me to stop procrastinating on tasks I found emotionally triggering. My therapist shone a light on the gaps in my thinking and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

CBT referral by the NHS to help with OCD. Using the IESO portal is very straightforward, appointments are made, reminders sent. Having open access your 'online therapy room' to see documents and vie... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Psykiatrisk behandling
  2. Psykiatrisk klinik
  3. Psykolog

Skrevet af virksomheden

We deliver high-quality, online CBT (cognitive behavioural therapy) to NHS patients in many parts of the UK experiencing common mental health problems.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

747 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,3

Alle anmeldelser

(747)

14 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Went in with really high expectations…

Went in with really high expectations for this therapy, and was ready to get help after years of Trauma. It took me a long time to feel ready to get to this point in the hopes of finding myself again. Had my first session which was an assessment, was told by the therapist she would speak to her supervisor about my case, to get me the right help. After 2 weeks of hearing nothing, not even a message saying this won’t help you generally given up to try and get the help. They could have had the decency to inform me about the decision but instead I’ve heard nothing. I took a lot for me to try and get this help, and I feel like I’ve achieved nothing from this service. I would avoid this company at all costs. And if you have complex trauma/mental health this will only make it worse, the process is truly appalling.

4. august 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Alana,

Thank you for taking the time to write to us and I am sorry to hear you have not had the experience you wished for.

We are doing all we can to ensure you are being contacted so please do keep an eye on your messages within your ieso account.

We value all feedback and would like to understand a bit more about what happened in your case so we can make necessary improvements, therefore, please do email our Complaints Department, complaints@iesohealth.com, who would be happy to look into this for you.

I wish you all the very best for the future.

Lana - ieso

Bedømt til 5 ud af 5 stjerner

The heart of the problems

The therapist quickly got to the heart of my problem and helped move our discussions into the relevant areas. At the end, I felt better able to cope with the problems I have been experiencing.

3. august 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi David,

Thank you for taking the time to leave us this review.

We are thrilled to hear of your positive experience and that your therapist was able to help you.

We wish you all the very best for the future!

Lana - ieso

Bedømt til 5 ud af 5 stjerner

Extremely Grateful

After much thought and realising I needed help I requested therapy through NHS and this led me to IESO. Ron Hogg, My therapist, was very considerate and really helpful in aligning my mindset using various techniques.

11. juli 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Antony,

Thank you for taking the time to write this wonderful review.

We are delighted to hear that you had a positive experience with ieso and that you are able to use the techniques shown within your sessions to help you moving forwards.

I wish you all the very best for the future.

Lana - ieso

Bedømt til 5 ud af 5 stjerner

Very professional and helpful…

Very professional and helpful throughout the experience. They really helped me to manage my feelings and work at my own pace. I couldn't recommend the service highly enough

6. juli 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Andy,

Thank you for writing this review for ieso. It's wonderful that you would recommend our service to others and that ieso helped you manage your feelings at a pace that suited you.

We wish you all the best.

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

Always listening and responding to my…

Always listening and responding to my concerns. the appointments were convenient and the system is easy to use. Very friendly staff and helpful with information to use and refer back to.

16. juni 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hello,

Thank you for taking the time to write this review.

It's great to hear that you had a good experience with ieso and that you found our staff friendly and helpful.

We wish you all the best.

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

ieso is amazing!

The main thing I loved about it is that you type, so you don’t have to speak to anyone when talking about emotional experiences. There are also no awkward silences- just typing and thinking. The support I received was really great, a really great therapist who helped me overcome my issues. I would definitely recommend this to anyone looking for cbt.

15. juli 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hello,

Thank you for writing this lovely review.

It's wonderful to hear that you found the typed format of therapy so helpful and that you were supported in overcoming your issues.

We wish you all the best going forwards.

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

Therapist listened carefully to my…

Therapist listened carefully to my concerns and consulted with team to decide on best course of action

23. juni 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Julie,

Thank you for writing this review. I'm glad to hear that your therapist helped you find the most suitable treatment for you.

We wish you all the best,

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

Really helpful service

This has really help me understand myself and why I feel like I do. The lady I was speaking to was really kind and understanding.

28. april 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Emma,

Thank you for this review. I'm so glad you had a good experience of therapy with ieso.

We wish you all the best going forwards.

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

Therapy Helps

I was listened to, supported and guided by a professional, empathic and non judgemental therapist. I was not rushed or pushed into doing things I was not ready for e.g activities. I slowly managed to gain some self confidence and self worth which I am still working on. I am now able to slowly move forward after the trauma that took me to utilise this service.

30. juni 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Gail,

Thank you for writing us this review, it is greatly appreciated.

I'm so glad to hear that you felt supported by your therapist, and that your therapy was tailored to your individual needs.

We wish you all the best,

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

Brilliant service. Easy access and life changing

I found this service easily and quickly accessible when I was feeling particularly desperate. I was matched with a lovely wise and caring practitioner who I felt comfortable talking to immediately.
I found that typing responses back and fourth was a brilliant way to conduct our therapy sessions. I have learnt such a lot and I feel that my life has truly changed for the better with our CBT sessions. My therapist always listened and responded with such thought, clarity and skill. She booked me in quickly and effortlessly for each session and gave me all the time and the tools that I required to heal by changing the way in which I responded to any negative and unhelpful thought patterns. I would totally recommend this service and am very grateful to have had access to it.

4. april 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Claire,

Thank you for taking the time to write this review. It's wonderful to hear that your therapy with ieso has positively impacted your life and that you found the typed form of therapy so useful.

We wish you all the best going forwards.

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

very helpful and knowledge especially…

very helpful and knowledge especially Helen Christosen

29. juni 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi

Thank you for taking the time to write to us on here.

I am so glad to hear that you found our service helpful and got the help you needed from your therapist.

I wish you all the very best for the future.

Emma - ieso

Bedømt til 1 ud af 5 stjerner

It didn't work for me actually

It didn't work for me actually. I received an email to open account and nothing happened to me. It has been 3 weeks now since i opened the account

20. juni 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Tun

Thank you for taking the time to write to us on hear and I am sorry to hear that you do not feel our therapy worked for you.

We value all feedback and would like to understand a bit more about what happened in your case so we can make necessary improvements, therefore, please do email our Complaints Department, complaints@iesohealth.com, who would be happy to look into this for you.

I wish you all the very best for the future.

Emma - ieso

Bedømt til 5 ud af 5 stjerner

Nicola penny is priceless amazing human being

Nicola penny is such a good therapist. She has made me feel more confident less anxious and just Great overall. She is a lovely human being. Priceless
Thank you.
Maria fernanda Volpati

16. juni 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Maria

Thank you for taking the time to leave us this review.

I am so glad to hear that your therapist was able to have such a positive impact on you throughout your treatment, this is so lovely.

I wish you all the very best for the future.

Emma - ieso

Bedømt til 5 ud af 5 stjerner

Great support service

Applied from a Facebook link and was appointed with a therapist within two weeks. Typed therapy is great if you have an anxiety about face to face or phone discussions. Brilliant interaction and professionalism helped me a lot. I’d recommend the service if you don’t feel able to reach out to friends or family.

8. juni 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Graham,

Thank you for taking the time to write this review.

I'm glad that you found the typed format of therapy useful and that your time with your therapist was helpful to you.

We wish you all the best,

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

Brilliant advice and support when I…

Brilliant advice and support when I needed it most. I would highly recommend this service, If you are willing to put in effort yourself to practice what you learn using cbt techniques - you will be rewarded with a better understanding of how your thoughts impact your behaviours and emotions. Realising that changing small behaviours can make huge differences is very encouraging. I would recommend this service highly.

8. juni 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi June,

Thank you for writing this review.

It's wonderful to hear that you highly recommend ieso to others. We hope that you found the therapy useful and wish you all the best going forwards.

Best wishes,

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

A very professional and helpful service

I would 100% recommend this service my therapist Angela was amazing she helped me deal with my ongoing issues very professionally and considerately
She helped me through some very difficult transitions in my life
Very courteous and always providing me with solutions to my immediate problem rather than me thinking I needed to deal with everything thank you so much

24. juni 2022
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Duncan,

Thank you for writing this review.

I'm so glad to hear that your therapist was so helpful to you and provided solutions for your problems. Thank you for recommending our service to others.

Best wishes,
Sophie, ieso

Bedømt til 5 ud af 5 stjerner

Very good

Theorpy is really good for people if they need that support they listen and help you threw your hard times reasured me on my ocd.

15. maj 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Nicola,

Thank you for writing us this review. It's great to hear that you found therapy with ieso helpful and that you felt supported.

We wish you all the best.

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

Excellent service, highly recommended

This is the second time I have used IESO (previously for anxiety, this time for depression) and I would highly recommend it. My therapist this time was just as good as the last, quickly understood my struggles and devised and delivered a programme over a couple of months which has really helped me - she also went over and above to help me outside our scheduled sessions, sending additional helpful material and checking in on me - I felt she was always there and quick to respond if I needed to ask anything. IESO is an incredible service, you have nothing to lose by trying it and everything to gain. They are highly trained caring professionals who know what they are doing and would quickly refer you to other services if they felt that was more appropriate or necessary.

30. april 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Clare,

Thank you for taking the time to write us this review.

It's wonderful to hear how much you recommend our service to others based on your experience with us. I'm also glad that you found your therapist to be helpful and that they went the extra mile for you.

We wish you all the best,

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

Online Therapy

This form of therapy may not sound attractive to some but in my experience Ieso was a great way for me to access therapy from my own home. It helped me to become my own therapist, following a course of CBT sessions. The difference in my mental health at the end of the sessions was massive. I would highly recommend to anybody who is looking to work on changing negative thought patterns and personal beliefs for the better.

23. maj 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Hi Claire,

Thank you for this review. It's fantastic to hear that your course of CBT with ieso has helped improve your mental health so much and that you would recommend our service to others.

We wish you all the best for the future.

Sophie, ieso

Bedømt til 5 ud af 5 stjerner

Very effective

I wasn't sure what to expect but the online therapy has been very effective, simple to follow and interact with and fits in with your daily schedule if that it is necessary. Would recommend

9. maj 2023
Uopfordret anmeldelse
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Besvarelse fra Mindler UK (formerly ieso UK)

Good morning,

Thank you for your review of ieso. It's great to hear that you found online therapy useful and that it offered flexibility around your day.

We wish you all the best,
Sophie, ieso

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